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Budget Backpackers Reviews

37-39 Cowgate, Grassmarket, Edinburgh, Scotland

Reviews & Ratings Explained

87%

Rating
4563 Total Reviews
  • 88%Value For Money
  • 87%Security
  • 95%Location
  • 86%Staff
  • 86%Atmosphere
  • 84%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

The hostel was ok. The beds were nice, clean and confortable. The staff is not so friendly. The best thing was the location.

  • 30th Jun 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


100%

Stayed with my mom in the twin private room for one night and were absolutely satisfied. The room was really nice, clean and very spacious for a hostel; comfortable beds. The only disadvantage is noise in the evening, but that's not the staff to be blamed ;) Kitchen is huge with lots of storage space. I would definitely recommend staying here.

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • Latvia
  • All Female Group, 25-30
  • (1 review)


77%

Decent enough for a cheap hostel. The staff was friendly and helpful (suggesting stuff to do), and the location is great. We stayed in a 30 person dorm though, which had a weird feeling, plus this one guy snored REALLY loud...


94%

I stayed 4 nights and really loved the location! Nice staff, felt very safe and clean. Free walking tour was a good start to my stay. Comfy beds in 6 person dorm, good kitchen facilities. I will definitely stay here again if I return to Edinburgh!


69%

The location is great, but they need to choose their priorities, the hostel is to loud because of the bar... It's impossible to sleep. There's no silence rules, when people come back from the parties they talk very loud and apparently no one says anything to them... I paid to sleep, if I had paid to drink and do parties I'd have saved this money to go just to a pubs, it would be cheaper.

Owner Comment (Hide)
Hi Thanks for your comments. Our Bar is away from all the dorms so noise does not travel to the sleeping areas, please accept our apologies if you experienced noise from other guests in the hallways or other dorms. Our staff are always very helpful when asked and would have immediately spoken to any guests creating this excess noise. Keep Noise Down after 10.00pm signs are in all halls but we have spoken to our staff to monitored this issue to ensure sleeping guests are not disturbed BB Crew

57%

Big hosel n ha e many room but a lot of restrictions and regulations control a bit so.feel.inconvinient. Even shower water temperuture is also controlled, cold taking shower!!

  • 21st Jun 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi thank you for your comments . The only restrictions that we have are that guests cannot bring strangers who are not staying in the hostel into the mixed dorms . This to ensure customer safety and security and we do not allow smoking in the hostel due to legislation in uk. Our showers are normally hot. but thank you for letting us know there was a problem and we have now implemented a full check to ensure all the showers are hot. We hope you otherwise had a good stay with us. BB Crew :)

94%

I thoroughly enjoyed my stay here, even though I was in the 30-bed room. There were some obnoxious guys at nights, but since it's a hostel, it wasn't unexpected just annoying. It was nice to have a bar/cafe downstairs, very convenient. And speaking of convenient, the location was perfect. Right next to the Grass Market and just a bit away from Edinburgh Castle. As a solo traveller, it was really easy to meet people at this hostel as there were many public gathering areas. Oh, free tour = great!


100%

The bar inside the hostel was awesome and convenient and the prices were decent. You had free lockers in your room and free wifi. Beds were clean and comfortable. Staff was friendly and helpful. Bathroom was clean. Would definitely recommend.

Owner Comment (Hide)
Thanks or the great review. We are so pleased you enjoyed yourself during your stay with and we hope to see you back again soon. BB Crew :)

86%

Budget Backpackers had just about everything you want in a hostel - lounge, kitchen, in house cafe, easy to use laundry, decent bathrooms, appropriately sized and lockable lockers, 24 reception, brightly colored walls, clear labels for everything, and location smack dab in the center of the Edinburgh party district. Security - secure, but in a big crowded hostel never perfect - Location - a bit loud at night so keep in mind if you want to sleep - cleanliness - a few mice...but they were nice...


80%

Stayed in the 30 bed mixed dorm. Found the dorm room to be surprisingly very clean. The best part of the room was each bed had its own lamp, plug ins, a little shelf to store your phone, and a locker which was big enough for a 55L bag. The bed itself was also comfy. The room interior was very welcoming and colourful. There were loud and disrespectful guests in the room which the staff took notice of. Bathrooms could be cleaner and our showers did not have hot water.

Owner Comment (Hide)
Hi. Thanks for the positive review. Regarding the shower that did not have hot water. Thanks for letting us know. We have now inspected all the showers and we have taken 2 showers offline in one of the shower areas due to faulty valves but the other 25 showers in the hostel are all still available for use. We should have the offline showers back up and running in next week or so. Thanks again for letting us know and we hope to see you back again soon. BB Crew :)

74%

Great people, great price , great service if you are not too demanding. Over all a good budget place to stay For few day. A little better facilties is a sister hostel up the road call "Kick Ass Hostel".

  • 17th Jun 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hi. Thanks for your good review . We are pleased you enjoyed your stay and hope you will come back again soon BB Crew

54%

Did not feel welcome, in fact many of the staff were quite rude and not helpful at all, almost like they didn't want to be there. Rooms and bathrooms were just OK, although many showers were broken/out of order which meant going up or down a floor to find a shower in the morning. Location was good but honestly just not worth the money. Look elsewhere.

Owner Comment (Hide)
Hi. We are sorry our staff did not meet our normally high standards and we are looking into this as a matter of urgency. We have taken 2 showers offline for essential maintenance but the other 25 showers in the building are all available for our guests. We are sorry if you where inconvenienced by having to go to another floor. We hope to have the offline showers back online in next week. We hope you otherwise had a good time while in Edinburgh and had a safe onward journey.

83%

Great location! Deffenitly worth the money! Decent staff, facilities are clean, decent rooms!

  • 15th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


86%

only stayed one night and I regret it! great hostel, loads of fun, but soap and toilet paper ae're frequently missing and showers left much to be desired (like.. space to change). beds were comfy, the 30 bed dorm was actually cool, and the kitchen was fab. don't do the walking tour, though, pay money and get a better one. I would definitely stay here again!

Owner Comment (Hide)
Hi, thanks for taking the time out to review us . Good to hear you enjoyed yourself. Thanks for letting us know about the soap and toilet paper. This information has been passed on to our Clean Team Manager to ensure these items are kept fully stocked. Thanks for the positive comments and we hope to see you back again soon. BB Crew :)

97%

Very nice hostel. Nice bar. Close to nightlife. Fairly large rooms.


74%

Lovely bright hostel in a great location. Comfy bed and clean toilets. There's a light, plug and usb socket at each bed. The kitchen was not kept clean and tidy by the other guests and we couldn't find a chopping board to prepare our food.


83%

location was a 10min walk from the bus station. location was convenient, near everything: pubs, restaurants, shopping, and sightseeing. staff were impersonal. would ask for help and opinions but it seemed like their attention were glued to the computer. didn't offer any tours or sightseeing. stayed on 2nd floor, there was only one bathroom stall available with no showers. had to go downstairs and share with the lower level as well as there only being 3 stalls available. not happy about that.


100%

Incredibly inexpensive and everything is so good and considerate. it got almost everying you can think of, excellent facility, nice staff and perfect cleanliness.


97%

I absolutely enjoyed my staff. The staff were courtious and attentive. The location is awesome! And i just loved my stay . Def will be back :)

  • 9th Jun 2015
  • Novice Nomad
  • angelamariedejesus123570
  • USA
  • Female, 18-24
  • (1 review)


60%

Arrived late to the hostel looking forward to getting some sleep only to find someone had removed my bed chip and was already sleeping there. The guy at reception didn't know how to handle the situation at all.

  • 9th Jun 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi There . We are sorry that another guest took your bed. Our reception did come and check the room after you contacted reception and there was nobody in your bed . We can only assume the person who took your bed realised they had done this and vacated the bed before our reception arrived . We are sorry if you where inconvenienced by this other guest taking your bed and we hope you enjoyed the rest of your stay with us. BB Crew

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