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Bumbles Backpackers Queenstown Reviews

Bumbles Backpackers, Cnr of Lake Esplanade & Brunswick Sts., Queenstown, New Zealand

Reviews & Ratings Explained

87%

Rating
479 Total Reviews
  • 87%Value For Money
  • 83%Security
  • 95%Location
  • 90%Staff
  • 85%Atmosphere
  • 88%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Hostel was very cold in the NZ Winter, the heater didn't work in the first room I stayed in. However the staff was amazing and provided extra blankets and hot water bottles.

  • 18th Jun 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


77%

Great friendly hostel. Great location only 5 min. walk from the center. Great view to the lake.


89%

Great hostel clean and good people.

  • 1st Jun 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


97%

The stay was good! Everyone we met were very nice and accommodating. The staff is amazing- super friendly and made me feel welcomed. There was old gum on the top corner of my bed post though which was kind of gross, but that hardly matters since it wasn't somewhere I would constantly put my hand. The rest of the place was pretty clean.

Owner Comment (Hide)
Gum has been removed :-) Glad you enjoyed your stay with us

100%

Beautiful views being right beside the lake. Convenient location and helpful staff. Shared room was clean and spacious. Would stay here again.

  • 29th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Delighted to hear :-)

94%

Really lovely place to stay. Friendly and easy going staff, the dorms were kept very clean, tidy and warm. Excellent internet service an free laundry such a bonus. Had a great stay, would definitely return and stay again


80%

Good hostel, great location near the lake and close to town. Definitely one of the top places to stay in Queenstown.

Owner Comment (Hide)
Fantastic to hear that you enjoyed your stay at Bumbles

83%

I stayed here 4 nights. Great hostel, good for meeting people and the atmosphere is really nice. Location is also good, very close to the center with a nice view of the lake.

Owner Comment (Hide)
Super to hear that you enjoyed your stay with us :-)

80%

Amazing view from room.


49%

Room and common areas were really dirty. Like really dirty.

Owner Comment (Hide)
Sorry to hear this. I realise you had an untidy room mate in your dorm, but staff spoke to this guest and their belongings were tidied neatly immediately after being spoken to. Sorry to hear that this guest affected your Bumbles experience. I am surprised to hear that you are not happy with our standards of cleaning as they are exceptionally high. Best of luck on the rest of your travels :)

83%

Unlimited wifi but it doesn't really work. Nice hostel


100%

Excellent hostel located on the lake close to all the bars/restaurants/shops


100%

it's a perfect backpackers.if i travel Queenstown again.i will stay in bumbles again for sure!


91%

Very nice, modern hostel. Good beds, clean rooms with enough space and a good kitchen. Only the shower was really bad in our room but told the manager and she seemed to take it really serious. Thumbs up, highly recommended.


54%

location is great! only 3/4 min walk from all the buzz...BUT..Internet is shockingly bad!! you can't even send an email! and you don't get any signal in room 9! Reception closes at 7:30 pm so if anything happens there's not much you can do..plus reception staff are not the friendliest (don't get in their way when they're cleaning the lounge and kitchen at 11-12)! kitchen utensils are minimal and there's no oil or salt or anything a backpacker needs to have! Overall Very disappointed!

Owner Comment (Hide)
Thanks for your review. Sorry to hear this. The wifi signal has been upgraded so it is now possible to use wifi in room 9 :) The kitchen utensils have been topped up accordingly. There are always emergnecy numbers on the door of reception to call if there are any issues after hours. Thanks again for your feedback

77%

I stayed in the hostel on 12th Mar and the lady staff was very very helpful. The only issue was there was no hot water for my shower in the evening. Except this issue, the hostel is clean, perfect location (10 mins walk from town centre which you can avoid the crowd) with a wonderful lakeview


80%

Kitchen is lacking. With so many travelers passing through, some basic spices (at least salt) and paper goods wouldn't hurt.


100%

This might have been my favorite hostel to stay in during my trip. Easy access to power outlets, wifi throughout the building, good kitchen/lounge area, AMAZING view of the lake and mountains - and right behind the access road leading up the to trailheads, and very comfortable with in-room lockers and an ensuite bathroom. The free bikes were a bonus! Plus, the kitchen was open until midnight and the staff was more than willing to give you a kitchen key if you had to leave before they opened up.


77%

shower didn't have any hot water, and wifi in room didn't work very well. everything else was ok.

  • 11th Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for your review. Last week we had another signal installed near room 8 which has sped up the wifi greatly. The plumber has been contacted to have a look at the shower ;)

77%

Fantastic location! I could see the lake from my dorm bed!! Kitchen was nice and the common area was great too. Take points off for crappy wifi in room. It was like 500 kbps even in the common area. Ugh... Also, the shared bathroom was kind of stinky. I'd still stay here on account of the location alone. And off-street parking is nice!


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