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Butterfly Phuket Reviews

149/9 Nanai Road, Patong Beach, Phuket, Thailand

Reviews & Ratings Explained


15 Total Reviews
  • 60%Value For Money
  • 64%Security
  • 32%Location
  • 48%Staff
  • 48%Atmosphere
  • 44%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Booked this hostel based on the nice pictures of the room with the swan towels on the bed and glanced at some of the reviews. I've stayed at a good amount of hostels all over the world and this one by far is the worst accommodation I've ever seen. Arranged an airport transfer that never arrived. Finally got to the hotel and when we got to our room there wasn't any toilet paper, the shower drain was plugged. The sheets had hair and stains on them, some of which looked like blood...


A really nice place, the room was very big. Nice, clean and airy. It was just a bit out of the way from the main areas... Which is fine for most as taxis/ motorbike hire is cheap (a facility which they provide).., but my boyfriends wallet was stolen in our previous location so were on a bit of a budget so walking was our only option... So that was the only issue


butterfly - very hard to find, bad location not walking distance to anything, far from the beach, room wasn't ready were asked to wait while the reception cleaned the room, tiny lobby, three flights of narrow stairs, our room smelt very strongly of new paint that caused head aches, sheets were dirty and stained, there was dirt on the floors, and "Balcony" was just a tiny room directly against another building, opted out of the stay it was so bad, reception refused to refund us. Terrible!!!


It was okay for the price. The bed was hard and the bathroom terrible, but the furniture was ethnic and lent much atmosphere. The view was nice even though it was just of rooftops. It's in a dull part of town, without a motorbike there isn't much to see or do. Luckily the place offers bike rental as well as food.

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