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CabanaCopa Hostel Reviews

Travessa Guimarães Natal, 12, Copacabana, Rio de Janeiro, Brazil

Reviews & Ratings Explained

78%

Rating
1248 Total Reviews
  • 73%Value For Money
  • 86%Security
  • 88%Location
  • 78%Staff
  • 80%Atmosphere
  • 73%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Excellent staff and location. Would stay here again.


83%

In general is a nice place, but I think they should mention in advance that they do not take credit cards, it was hard for me to understand why they only recieve cash. There are two nice grils that are very helpfull but there is a guy who only give you excuses to recieve the money in dollars and cash, and of course in the exchange rate that he considers is ok.

  • 2nd Sep 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)


86%

I enjoyed my stay here immensely. The staff are great and super helpful. The only disappointment was the internet and the lack of comfortable places to charge your electronics. The internet seemed to crash daily between 7pm and 9pm yet the reception never lost their connection, something tells me the hostel is low-balling on the WiFi service which really, really threw a wrench into my daily plans and communication with friends, etc. Otherwise a great, affordable hostel.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you enjoyed your stay and liked our staff. The internet works fine but during 9-10 pm we shut it down so people will interact more. The public computers still work though. Safe travels! CabanaCopa staff

97%

Great place, especially if you like to meet a more sociable, party crowd

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you had a good time and enjoyed our sociable atmosphere. We hope you will return! Best regards, CabanaCopa staff

91%

Great place!, very secure in one of the best areas of Rio!, very close to a subway, taxi & bus stations so you can move to any place without problems. Totally recomended.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you liked our security and location. Safe travels! CabanaCopa staff

43%

That's the worst hostel I've stayed. The staff in general is extremely rude and didn't bother to help the guests. Our beds were very dirty, the sheets were disgusting and there was no hot water. Our bedroom was always open because it was not possible to lock the door. The only reason that kept me and my friend at this place was the friends we made there and the great location of the hostel. Don't stay at this place. There are many good hostels in Copacabana but I'd never recommend this one.

  • 17th Aug 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
We are sorry you found the staff rude, this is not acceptable and we will take this up with them to see what went wrong. We would never give you dirty sheets since cleanliness is of top priority for us, if this was the unlikely case we are sorry. There is always hot water in the hostel, sometimes one of the hot water sources run out, in which case you can use the other bathrooms. We are putting cardlocks on the doors but for now there are lockers in all rooms. Best regards, CabanaCopa

66%

They put the prices up at the weekend

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 31-40
  • (1 review)


94%

WOW, This is a real hostel. Best hostel to meet people from all countries. Amazing staff. Parties EVERYNIGHTS !!! Thank You (especially for caipirinhas)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our staff, parties and that you met some nice people during your stay. We hope you will return! Best regards, CabanaCopa staff

86%

Nice hostel and good if you want to party. However it would be nice if you could get some sleep as well! The staff were excellent though and provide some great activities. We went to the Maracana to watch a football game. Everything was provided for the very reasonable sum off $R100. Good location also. A short walk from Copacabana and the Rio subway.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our staff and location. We hope to see you again! Best regards, CabanaCopa staff

80%

My sister and I enjoyed this hostel, fantastic location and it has a great atmosphere and friendly staff but it is a bit of a party hostel and there isn't a curfew so don't come here for tranquility.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our location, atmosphere and staff. We hope you will return! Best regards, CabanaCopa staff

57%

I liked some parts of this hostel - it had a nice bar & atmosphere, and they put some activities on. Some things let it down though - e.g. couldn't pay on card for 2 nights on arrival, (despite what the info says - it has to be over a certain amount - i.e. 3 nights), the staff made me go get cash out. The beds weren't very clean, and smelled unpleasant. And one night the water stopped working in the whole hostel, so couldn't wash/shower/cook.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our atmosphere and the activities we offer. We accept credit cards, as the website says, but we do have a minimum of 150 reais. We are sorry to hear you were disappointed with the cleanliness of our beds, we will let the cleaning staff know about this. The water wasn't out in the entire hostel, we're sorry if you weren't informed about the other sources of running and hot water. Best regards, Cabanacopa staff

80%

Well run large hostel. Comfy beds, helpful staff, good location and cute monkey's in the mornings. Improvements I would suggest: the mattress protectors are noisy, plastic, bit like sleeping in a 3 year olds bed, a lot of effort went into the breakfast however too many starchy carbohydrates e.g. bread, cereal, pasta, rolls more fruit would have been nice, also when full at weekend extra cleaning of toilets in evening would be of benefit.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our beds, staff, location and our little jungle friends. Thank you for your suggestions of improvements, we will look into that. We do offer fresh fruits during breakfast, but if you come late it might not be as much left. Best regards, CabanaCopa staff

97%

5-10minute walk from Copacabana beach. It is very clean and the WIFI worked well. Has a good happy hour. The staff were awesome and friendly though they were a little new. The tour we went on was excellent.The night guard doesnt speak english which caused some late night arguments that woke us up when drunk guests came home. School next door starts at 8 so is an alarm clock for those with windows facing it. Overall good hostel def recommend.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our cleanliness, staff and the tours we offer. Sorry about arguments due to our night guards english, that shouldn't be necessary although miscommunication with drunk people can be a hassle. The classes are only during low season mon-friday and never on weekends. If you keep the windows closed it is not as noticeable in most rooms. Best regards, CabanaCopa staff

71%

I stayed there for 3 or 4 days, I do not remember. I was very happy during my stay the security guy let me in even though it was very early in the morning and so too early for the check in, but my flight landed early in the morning and I didn't have any other choice. Good breakfast, I stayed in a girl shared room and the rest rooms/showers were pretty much ok. The staff could be a bit more customer oriented. No chances to get a left thing shipped in Brazil with the intention of paying for it.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


60%

Wifi never worked, showers were always cold, there was a rat out the front of my room, some staff members were unfriendly and unhelpful but there was a few who were shining stars ! Cleaning staff were amazing! Location is great!

Owner Comment (Hide)
There was some stormy days during your stay and one day the wifi shut down from one of our providers, but the other provider still worked, we're sorry if you weren't informed about this. We have different hot water suppliers in the hostel, sometimes one of them runs out and you have to shower in a different bathroom. We are sorry about the rat, sometimes we have different guests from the jungle, some more welcome than others. The rat has now been taken care of and the house has been fumigated.

100%

All I can say is what a great place.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are happy to hear you like our hostel! We hope to see you again. Best regards, CabanaCopa staff

57%

I was pretty disappointed, the single room is like a prison cell and the bathrooms were dirty. Staff and location: good

Owner Comment (Hide)
Thanks for staying with us. We are glad to hear you like our staff and location. We are sorry to hear you were disappointed with the single room and cleanliness of the bathrooms. We clean our bathrooms twice daily, but some of the shared ones can get messy depending on guest's use. We are planning on adding one more night cleaning shift, to improve service quality. Best regards, CabanaCopa staff

54%

Stayed in a room in the basement to the side of the hostel. No warm/hot shower for two days. Door handle broke and I was locked in the room for over an hour. No wifi or phone reception to call out from the room. Also a huge rat found in the room. No apologies from staff or solutions provided by the staff. Also pretty cold at nights but only provided with one sheet.

Owner Comment (Hide)
We have different hot water suppliers in the hostel, sometimes one of them runs out and you have to shower in a different bathroom. We are sorry about the door handle, it has now been fixed and we apologize for the inconvenience. Sometimes we have different guests from the jungle, some more welcome than others. The rat has now been taken care of and the house has been fumigated. Best regards, CabanaCopa staff

86%

The staff were really fun and contributed to the great vibe in the hostel. The bar had a cool atmosphere and from 8:00 onwards everyone sat together chatting and sharing stories. Great location - 5 minutes from Copacabana beach and 3 minutes to the metro station. The rooms are clean and there's never a wait to use the communal bathrooms. The monkeys in the morning were a highlight! I would definitely recommend this hostel.

Owner Comment (Hide)
Thanks for staying with us and for leaving a review. We are glad to hear you like our staff, location and vibe of the hostel. We are also happy to hear you like our cleanliness. We hope to see you back here again! Best regards, CabanaCopa staff

91%

The location of this hostel can't be beat. Right by the Arcoverde Metro station, lots of shops and food stands within walking distance and there was a taxi post nearby. You can walk to Copacabana beach and the staff was incredibly hospitable and knowledgeable of rio and activities it has to offer.

Owner Comment (Hide)
Thanks for staying with us and for leaving a review. We are glad to hear you like our location and staff. We hope to see you again! Best regards, CabanaCopa staff

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