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CabanaCopa Hostel Reviews

Travessa Guimarães Natal, 12, Copacabana, Rio de Janeiro, Brazil

Reviews & Ratings Explained

78%

Rating
1328 Total Reviews
  • 73%Value For Money
  • 90%Security
  • 86%Location
  • 72%Staff
  • 74%Atmosphere
  • 76%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

Great location, but poor staff. I'm usually someone who likes to cook, but since the kitchen was filthy with ants climbing up the walls, it was quite impossible. Rooms weren't clean at all.

Owner Comment (Hide)
We are sorry to hear about your experience. We fumigate the hostel as needed, and try to instruct people to use common sense and not leave food out, which is what the ants live on. We clean the house top to toe twice a day, and make sure nothing in the hostel is "filthy". We do our best but also need guests cooperation in keeping everything neat. Best regards, CabanaCopa staff

86%

Great staff. Location isn't bad at all. Rooms are clean also contains good security.

  • 18th Dec 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for writing a review. We are glad to hear you like our staff, location, cleanliness and security. We hope to see you again! Best regards, CabanaCopa staff

80%

The Good: - Great cleaning staff - Fun party atomostphere The Bad: - Horrible reception staff. Never appear to be working hard, always bored, lazy, rude, and would rather promote their partnerships with other organizations than consider what's best for you. This applies to everyone except Evelyn. She's extremely nice and works hard at being helpful. - Breakfast is disgusting. I'll usually eat anything but this was going too far. I could make a better meal with a sock and two pop tarts.

  • 6th Dec 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
We are glad to hear you like our cleaning staff and atmosphere. During high season the reception staff gets really busy and don't have time to socialize as much. But appearing lazy or rude is of course not acceptable and we will look into this. The breakfast is a buffet offering more things than your typical hostel breakfast. Perhaps you came in a later hour when a lot of things were running out. Safe travels! CabanaCopa staff

97%

Absolutely superb hostel which made my experience in Rio special. Friendly staff, perfect location and a very lively atmosphere. I would strongly recommend this place to anyone.

Owner Comment (Hide)
Thank you for staying with us and for writing a review. We are glad to hear you like our staff, location and atmosphere. We hope to see you again! Best regards, CabanaCopa staff

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