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CabanaCopa Hostel Reviews

Travessa Guimarães Natal, 12, Copacabana, Rio de Janeiro, Brazil

Reviews & Ratings Explained

77%

Rating
1259 Total Reviews
  • 73%Value For Money
  • 84%Security
  • 86%Location
  • 76%Staff
  • 79%Atmosphere
  • 73%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Facilities are good but the atmosphere was really bad ! Some staff members are really unpleasant ! it seems that they are not happy to work there... At least a smile to welcome you would have been appreciated... The bad atmosphere doesn't make you feel good, and it's difficult to appreciate a drink at the bar. Different details confirm this strange atmosphere... for example the wifi code, that remembers you the checkout time...


60%

The smell of smoke was everywhere! Despite the fact that there are no-smoking signs posted everywhere, this is not enforced at the hostel and thus you will be at risk for inhaling second-hand smoke. There were some complications that were not resolved during initial payment due to organizational issues. In addition, the breakfast was incredibly random. Some days lacked cheese and ham. The "omlette" tasted very strange. Don't expect natural juices here. The location is very close to the metro.


74%

Everything was really good, except wi-fi didn't work in our room and in the lobby the wi-fi was down from 6pm-9pm, because there were too many people using it at that time.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. The internet works fine but during 9-10 pm we shut it down so people will interact more. The public computers still work though. Our wifi works well in the common areas, but not as good in the rooms to make people come out to socialize :) Our privates have good internet though, just some dorms that have a weaker wifi signal and are left like that because some people sharing the room might not like it. Best regards, CabanaCopa staff

74%

Quite a good hostel. But not nearly enough bathrooms for the amount of beds/ppl there.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We have several bathrooms in some floors and at least one on each, if the bathroom on your floor is occupied you can just go to another one. Best regards, CabanaCopa staff

97%

Only problem was the bar and common room are closed at 10!Brilliant hostel, I had so much fun here and meet some brilliant people. It near to the beach and metro! Watch out for the little monkeys at breakfast

  • 9th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


83%

The staff was very helpful. The breakfast was really good - better than other hostels we have been in.. Some of the showers were cold. The Hostel world room selection did not correspond with the actual room availability.

  • 8th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you liked our staff and breakfast. We're sorry about some showers being cold, that has now been fixed. We will look into the issue with hostelworld, thanks for letting us know. Best regards, CabanaCopa staff

91%

Excellent staff and location. Would stay here again.


83%

In general is a nice place, but I think they should mention in advance that they do not take credit cards, it was hard for me to understand why they only recieve cash. There are two nice grils that are very helpfull but there is a guy who only give you excuses to recieve the money in dollars and cash, and of course in the exchange rate that he considers is ok.

  • 2nd Sep 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)


86%

I enjoyed my stay here immensely. The staff are great and super helpful. The only disappointment was the internet and the lack of comfortable places to charge your electronics. The internet seemed to crash daily between 7pm and 9pm yet the reception never lost their connection, something tells me the hostel is low-balling on the WiFi service which really, really threw a wrench into my daily plans and communication with friends, etc. Otherwise a great, affordable hostel.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you enjoyed your stay and liked our staff. The internet works fine but during 9-10 pm we shut it down so people will interact more. The public computers still work though. Safe travels! CabanaCopa staff

97%

Great place, especially if you like to meet a more sociable, party crowd

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you had a good time and enjoyed our sociable atmosphere. We hope you will return! Best regards, CabanaCopa staff

91%

Great place!, very secure in one of the best areas of Rio!, very close to a subway, taxi & bus stations so you can move to any place without problems. Totally recomended.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you liked our security and location. Safe travels! CabanaCopa staff

43%

That's the worst hostel I've stayed. The staff in general is extremely rude and didn't bother to help the guests. Our beds were very dirty, the sheets were disgusting and there was no hot water. Our bedroom was always open because it was not possible to lock the door. The only reason that kept me and my friend at this place was the friends we made there and the great location of the hostel. Don't stay at this place. There are many good hostels in Copacabana but I'd never recommend this one.

  • 17th Aug 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
We are sorry you found the staff rude, this is not acceptable and we will take this up with them to see what went wrong. We would never give you dirty sheets since cleanliness is of top priority for us, if this was the unlikely case we are sorry. There is always hot water in the hostel, sometimes one of the hot water sources run out, in which case you can use the other bathrooms. We are putting cardlocks on the doors but for now there are lockers in all rooms. Best regards, CabanaCopa

66%

They put the prices up at the weekend

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 31-40
  • (1 review)


94%

WOW, This is a real hostel. Best hostel to meet people from all countries. Amazing staff. Parties EVERYNIGHTS !!! Thank You (especially for caipirinhas)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our staff, parties and that you met some nice people during your stay. We hope you will return! Best regards, CabanaCopa staff

86%

Nice hostel and good if you want to party. However it would be nice if you could get some sleep as well! The staff were excellent though and provide some great activities. We went to the Maracana to watch a football game. Everything was provided for the very reasonable sum off $R100. Good location also. A short walk from Copacabana and the Rio subway.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our staff and location. We hope to see you again! Best regards, CabanaCopa staff

80%

My sister and I enjoyed this hostel, fantastic location and it has a great atmosphere and friendly staff but it is a bit of a party hostel and there isn't a curfew so don't come here for tranquility.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad you like our location, atmosphere and staff. We hope you will return! Best regards, CabanaCopa staff

57%

I liked some parts of this hostel - it had a nice bar & atmosphere, and they put some activities on. Some things let it down though - e.g. couldn't pay on card for 2 nights on arrival, (despite what the info says - it has to be over a certain amount - i.e. 3 nights), the staff made me go get cash out. The beds weren't very clean, and smelled unpleasant. And one night the water stopped working in the whole hostel, so couldn't wash/shower/cook.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our atmosphere and the activities we offer. We accept credit cards, as the website says, but we do have a minimum of 150 reais. We are sorry to hear you were disappointed with the cleanliness of our beds, we will let the cleaning staff know about this. The water wasn't out in the entire hostel, we're sorry if you weren't informed about the other sources of running and hot water. Best regards, Cabanacopa staff

80%

Well run large hostel. Comfy beds, helpful staff, good location and cute monkey's in the mornings. Improvements I would suggest: the mattress protectors are noisy, plastic, bit like sleeping in a 3 year olds bed, a lot of effort went into the breakfast however too many starchy carbohydrates e.g. bread, cereal, pasta, rolls more fruit would have been nice, also when full at weekend extra cleaning of toilets in evening would be of benefit.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our beds, staff, location and our little jungle friends. Thank you for your suggestions of improvements, we will look into that. We do offer fresh fruits during breakfast, but if you come late it might not be as much left. Best regards, CabanaCopa staff

97%

5-10minute walk from Copacabana beach. It is very clean and the WIFI worked well. Has a good happy hour. The staff were awesome and friendly though they were a little new. The tour we went on was excellent.The night guard doesnt speak english which caused some late night arguments that woke us up when drunk guests came home. School next door starts at 8 so is an alarm clock for those with windows facing it. Overall good hostel def recommend.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our cleanliness, staff and the tours we offer. Sorry about arguments due to our night guards english, that shouldn't be necessary although miscommunication with drunk people can be a hassle. The classes are only during low season mon-friday and never on weekends. If you keep the windows closed it is not as noticeable in most rooms. Best regards, CabanaCopa staff

71%

I stayed there for 3 or 4 days, I do not remember. I was very happy during my stay the security guy let me in even though it was very early in the morning and so too early for the check in, but my flight landed early in the morning and I didn't have any other choice. Good breakfast, I stayed in a girl shared room and the rest rooms/showers were pretty much ok. The staff could be a bit more customer oriented. No chances to get a left thing shipped in Brazil with the intention of paying for it.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


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