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CabanaCopa Hostel Reviews

Travessa Guimarães Natal, 12, Copacabana, Rio de Janeiro, Brazil

Reviews & Ratings Explained

80%

Rating
1215 Total Reviews
  • 75%Value For Money
  • 86%Security
  • 89%Location
  • 80%Staff
  • 80%Atmosphere
  • 74%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

I loved CabanaCopa! It was my first time in a hostel and it was beyond what I could have imagined. It was clean, staff was friendly, and I met cool people. I love how the would have happy hour and they would turn off the wifi so people could like you know....talk! Lol. I would definitely go back. ENYA was super nice as was Carlos. Two very enthusiastic thumbs up!

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you had a pleasant first experience in a hostel staying with us. We are also happy to hear you like our cleanliness and staff. Hope to see you again! Best regards, CabanaCopa staff

100%

Thought the hostel was great. Great location, great people. Best hostel I've stayed in so far

  • 5th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our location and people. We hope you will return! Best regards, CabanaCopa staff

49%

Felt dirtier going in the toilet than going out. Charged me for 2 nights but I canceled 24 hours in advance. No where in there email did it say 48 hour cancelation. Very loud at all hours.

Owner Comment (Hide)
We clean our bathrooms twice daily, but some of the shared ones can get messy depending on guest's use. We are planning to add one more night cleaning shift to improve service quality. Cancellation 24 hours in advance is the standard policy but during the world cup we had a no cancellation policy, which was clearly stated on the website. Sorry about the loudness but you came during the world cup, usually it's more quiet. Best regards, CabanaCopa

94%

Stayed here for about 6 nights and had a very pleasant and enjoyable time. The atmosphere was always really good. If you're travelling alone it is easy to meet people. The staff were great andthey always came out on any nights out. Lucy and Enya were great as were the other guys.

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Egypt
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you had an enjoyable time staying with us and that you like our atmosphere and staff. We hope to see you again! Best regards, CabanaCopa staff

100%

Really nice place. Clean, cheap, good location in copacabana, really friendly awesome staff, and breakfast in the morning. What more could you need? Thank you for showing me a great time in Rio!

  • 22nd May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our cleanliness, location, staff and breakfast. We hope you will return! Best regards, CabanaCopa staff

100%

Great hostel....highly recommended, awesome staff and a fantastic atmosphere, you will have a great time in rio if you stay here!

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our staff and atmosphere. We hope to see you again! Best regards, CabanaCopa staff

77%

The Staff was new and she has made some mistakes by paying and booking Taxitransfers. The Bathrooms are only average. The location and the atmosphere is good.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our location and atmosphere. We are sorry our new staff made some mistakes with the taxi transfers, we hope it wasn't too hard to solve the issue. Best regards, CabanaCopa staff

94%

I was stay Cabanacopa Hostel last week. It was so good to stay. Thank you so much for staff.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our staff and atmosphere. We hope to see you again! Best regards, CabanaCopa staff

91%

Really good staff, and great atmosphere. Nice big TV on the top floor and fun bar.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our staff and atmosphere. We hope to see you again! Best regards, CabanaCopa staff

100%

I well impressed by this Hostel, Grate place to meet people if you are Traveling on your own. Very clean rooms, wifi working perfectly. The Staff ware very pleasant and helpful,They also had a Brazilian BBQ which was really cool and the Breakfast was very good also the building has so many security devices that made us feel safe.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our cleanliness, staff, and breakfast. We hope you will stay with us again! Best regards, CabanaCopa staff

The reviews below do not count toward the property's recent rating.
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49%

Too many beds for the instalations, toilettes clogged everytime, long waits on showers, small place for breakfast, and never enough food for everybody. They know they have a problem and they even block sites like booking or other hostel webpages so you don't move from the hostel. Bad bad bad

Owner Comment (Hide)
We have the most spacious rooms in the market but it is important that guests keep their things and bags in order to keep it spacious. We clean our bathrooms twice daily, but they can get messy depending on guest's use. We are adding one more night cleaning shift, to improve service quality. There are several other bathrooms on different floors you could have gone to if yours was occupied. our system has connectivity to all hostel websites which might make access restricted to some sites.

91%

Cabanacopa hostel is set in a old colonial building that has a peaceful clean and friendly atmoshere. The staff are freindly and helpful with giving diections and ideas for activities and sightseeing. The hostel is a few blocks from Copacabana beach and the metro station. I found it easy to meet fellow travellers and go and visit some local bars together.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our location, cleanliness, atmosphere and staff. We hope to see you again! Best regards, CabanaCopa staff

80%

Everything is ok, but they have poor brakefast.

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. Our breakfast is a buffet and it has juices (not fresh but it is a backpacker's hostel, not the Hilton), coffee, tea, milk, cereal, honey, bread, butter, jam, cheese, ham, salami, fresh fruits, eggs, sausage, cake, toast etc. which is pretty good for hostel standards. Best regards, CabanaCopa staff

100%

Awesome hostel!

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you found our hostel awesome :) We hope you will return! Best regards, CabanaCopa staff

100%

Had a great time at cabana copa... Staff was nice and well informed, rooms were spacious and breakfast was superb! Highly recommend!

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for leaving a review. We are glad to hear you had a good time staying with us and that you like our staff, rooms and breakfast. We hope you will return! Best regards, CabanaCopa staff

100%

Very nice atmosphere and close to main sights in Rio. i definetly recommend this Hostel for people that want to explore the city on their own! I did a great tour of the city called Big Dude Tour with Brazil Expedition recommended by the staff! Funny guide and good value for money! thanx for the staff to let me know! Say hello to Carlos!

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our atmosphere and location. We are also glad you enjoyed the tours we offer. We hope you will return! Best regards, CabanaCopa staff

80%

Staff unable to help with most stuff, doesnt seems like they know a lot about the city. A shame since the hostel got a lot of potentiality.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are sorry if some of the staff, that was under training, couldn't help you. Next time please come to the more experienced staff in the desk. Best regards! CabanaCopa staff

100%

Probably the best hostel I've ever stayed at. The staff were really welcoming and friendly, the location was great- a secure area near the beach, metro and supermarkets. I also loved the vibe of the hostel, something that always makes your stay extra good. Another plus is te cleanliness of the place and the good facilities they offer. The breakfast was really good for hostel standards. This will for sure be my go-to place whenever I'm in Rio again.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our staff, location and vibe. We are also happy you like our cleanliness and facilities. Looking forward to seeing you again! Best regards, CabanaCopa staff

54%

Das einzige Hostel bei dem man beim Check-in komplett bar bezahlen muss, Handtücher nicht gestellt werden, man die Betten selbst beziehen muss, die gebrauchten Bettbezüge beim Check-out an der Rezeption abgeben müssen, ansonsten gibt es die Kaution nicht zurück. Personal an der Rezeption: Man spürt, dass ihnen der Job keinen Spass macht. Überall Schilder mit Vorschriften wie man sich verhalten soll: Nicht nach 10:30 pm draussen Lärm machen; wird nicht eingehalten. Lärm bis am frühen Morgen.


51%

The hostel needs a massive overhaul to be competitive in 2014 (start with new management that will take charge for the owners, then progress to some new more professional staff, but most of all you need to gut this place and then the guests and staff will feel the need to take better care of it. If a place looks nice, people are less likely to litter the place). The pictures provided for customers to make their decision are nice and new - so they are a few years old as it looks nothing like that

Owner Comment (Hide)
Hello & thanks for your comments. We are currently renovating parts of the hostel & building a new bar & rooms for the world cup. Some of the guests during your stay weren't as polite as usual and maybe they were littering the building. But the photos on our websites & booking portals are from last year, so not that old. Hope to see you again after our rebuilding. Kind regards, CabanaCopa

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