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CabanaCopa Hostel Reviews

Travessa Guimarães Natal, 12, Copacabana, Rio de Janeiro, Brazil

Reviews & Ratings Explained

78%

Rating
1248 Total Reviews
  • 73%Value For Money
  • 86%Security
  • 88%Location
  • 78%Staff
  • 80%Atmosphere
  • 73%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

I well impressed by this Hostel, Grate place to meet people if you are Traveling on your own. Very clean rooms, wifi working perfectly. The Staff ware very pleasant and helpful,They also had a Brazilian BBQ which was really cool and the Breakfast was very good also the building has so many security devices that made us feel safe.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our cleanliness, staff, and breakfast. We hope you will stay with us again! Best regards, CabanaCopa staff

49%

Too many beds for the instalations, toilettes clogged everytime, long waits on showers, small place for breakfast, and never enough food for everybody. They know they have a problem and they even block sites like booking or other hostel webpages so you don't move from the hostel. Bad bad bad

Owner Comment (Hide)
We have the most spacious rooms in the market but it is important that guests keep their things and bags in order to keep it spacious. We clean our bathrooms twice daily, but they can get messy depending on guest's use. We are adding one more night cleaning shift, to improve service quality. There are several other bathrooms on different floors you could have gone to if yours was occupied. our system has connectivity to all hostel websites which might make access restricted to some sites.

91%

Cabanacopa hostel is set in a old colonial building that has a peaceful clean and friendly atmoshere. The staff are freindly and helpful with giving diections and ideas for activities and sightseeing. The hostel is a few blocks from Copacabana beach and the metro station. I found it easy to meet fellow travellers and go and visit some local bars together.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our location, cleanliness, atmosphere and staff. We hope to see you again! Best regards, CabanaCopa staff

80%

Everything is ok, but they have poor brakefast.

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. Our breakfast is a buffet and it has juices (not fresh but it is a backpacker's hostel, not the Hilton), coffee, tea, milk, cereal, honey, bread, butter, jam, cheese, ham, salami, fresh fruits, eggs, sausage, cake, toast etc. which is pretty good for hostel standards. Best regards, CabanaCopa staff

100%

Awesome hostel!

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you found our hostel awesome :) We hope you will return! Best regards, CabanaCopa staff

100%

Had a great time at cabana copa... Staff was nice and well informed, rooms were spacious and breakfast was superb! Highly recommend!

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for leaving a review. We are glad to hear you had a good time staying with us and that you like our staff, rooms and breakfast. We hope you will return! Best regards, CabanaCopa staff

100%

Very nice atmosphere and close to main sights in Rio. i definetly recommend this Hostel for people that want to explore the city on their own! I did a great tour of the city called Big Dude Tour with Brazil Expedition recommended by the staff! Funny guide and good value for money! thanx for the staff to let me know! Say hello to Carlos!

  • 9th Apr 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our atmosphere and location. We are also glad you enjoyed the tours we offer. We hope you will return! Best regards, CabanaCopa staff

80%

Staff unable to help with most stuff, doesnt seems like they know a lot about the city. A shame since the hostel got a lot of potentiality.

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are sorry if some of the staff, that was under training, couldn't help you. Next time please come to the more experienced staff in the desk. Best regards! CabanaCopa staff

100%

Probably the best hostel I've ever stayed at. The staff were really welcoming and friendly, the location was great- a secure area near the beach, metro and supermarkets. I also loved the vibe of the hostel, something that always makes your stay extra good. Another plus is te cleanliness of the place and the good facilities they offer. The breakfast was really good for hostel standards. This will for sure be my go-to place whenever I'm in Rio again.

  • 3rd Apr 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for leaving a review. We are glad to hear you like our staff, location and vibe. We are also happy you like our cleanliness and facilities. Looking forward to seeing you again! Best regards, CabanaCopa staff

54%

Das einzige Hostel bei dem man beim Check-in komplett bar bezahlen muss, Handtücher nicht gestellt werden, man die Betten selbst beziehen muss, die gebrauchten Bettbezüge beim Check-out an der Rezeption abgeben müssen, ansonsten gibt es die Kaution nicht zurück. Personal an der Rezeption: Man spürt, dass ihnen der Job keinen Spass macht. Überall Schilder mit Vorschriften wie man sich verhalten soll: Nicht nach 10:30 pm draussen Lärm machen; wird nicht eingehalten. Lärm bis am frühen Morgen.


51%

The hostel needs a massive overhaul to be competitive in 2014 (start with new management that will take charge for the owners, then progress to some new more professional staff, but most of all you need to gut this place and then the guests and staff will feel the need to take better care of it. If a place looks nice, people are less likely to litter the place). The pictures provided for customers to make their decision are nice and new - so they are a few years old as it looks nothing like that

Owner Comment (Hide)
Hello & thanks for your comments. We are currently renovating parts of the hostel & building a new bar & rooms for the world cup. Some of the guests during your stay weren't as polite as usual and maybe they were littering the building. But the photos on our websites & booking portals are from last year, so not that old. Hope to see you again after our rebuilding. Kind regards, CabanaCopa

83%

I liked the Hostel, the staff were friendly and helpful and the atmosphere was good and, of course, excellent location. Only disappointment was there was no airport transfer service, as was agreed!! I had already agreed on the BRL 80.00, for the service and sent one final email on the day of my departure to confirm this and very quickly received a reassuring reply that I'll be met. Not even an apology from the front desk! Other than that, all was good.


86%

Slightly hard to find but once you know where you are going then it's no problem! Good breakfast and women's only dorms/bathrooms which were kept very clean. Helpful staff and good wifi too.


51%

It could be an awesome hostel but I found some of the stuff quite serious and not very happy to help when they needed. I think it is REALLY BAD the fact that you can not bring your own drinks so you HAVE TO PAY crazy prices at the bar. Also is VERY BAD that you can not get access to the web site hostelworld through their wifi as they blocked it for I am not sure what reason. Not cool. On the other and breakfast was really good everyday and everything was well cleaned but I would not go back.

  • 15th Mar 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 18-24
  • (1 review)


89%

Good place, nice staff.

Owner Comment (Hide)
Hi! Thanks for staying with us and writing your comments! We are glad you liked our place and had a good time. Our new staff is also in a very good vibe. Safe travels! CabanaCopa

57%

- It's one of those hostels where the guest is not allowed to sleep unless everyone goes to bed. Some other guests kept making noise by my window until 3:30am and no one from staff asked them to keep it down. - At night secutiry doesn't ask you for any ID before going inside, you just ring the bell and go in. - Reception was supposed to open at 8am, nobody arrived till 8:15 so I checked out with a security guard. - Unfriendly staff;


86%

excellent location

  • 5th Mar 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, Thanks a lot for taking the time out to leave a review. It's always appreciated :) Glad you liked our location. See you next time. CabanaCopa staff

80%

expensive carnival package with compulsory 6 nights

Owner Comment (Hide)
Hi! Thanks for staying with us & ratting. Everywhere in Rio is expensive during Carnival, and has at least a 6 nights minimum stay. We used to have a 7 nights minimum stay, but we decreased. Glad you had a good time and hope to see you back soon. Best regards, CabanaCopa staff

66%

The hostel was fair enough. However, the staff was not very helpful as they did not really seem to know their city. Furthermore, the bar closes at 22:30 which does not make it a very sociable place. During the carnival it was very expensive which applies for all hostels. Yet, if you hear somebody checking in for your last night and they pay 1/3 of what you paid for the exact same night, that's not really nice!


46%

the I don't know hostelThe staff never know anything theycan't tell u where anything is even if you show them address n quite rude about it n no maps exceptEvelyn only staff that knows anythingThey have blocked hostels from wifi so u can't look others up they kick u out at 10pm to bed or out of hostel very poor kitchen facilities in my month in brazil worst breakfast sohappy to move to Vila Carioca after 9days of prepaid at Copa now I get why they make u prepay n add5%if out of country don'tstay

Owner Comment (Hide)
Hi & thanks for staying with us. We were very busy during carnival, and some of our staff was new, sorry if they were not very knowledgeable. We have 2 internet providers & wifi's, so our internet is never down. We have 3 common area living rooms, 2 with TV's and one with bean bag chairs & couches, but our bar/lounge & outside areas have to close at 22:30. During carnival & special events every hostel request guests to prepay, but not during regular season. Safe travels! CabanaCopa staff

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