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Cactus Jacks Backpackers Reviews

1210 Haupapa St, Rotorua, New Zealand

Reviews & Ratings Explained


95 Total Reviews
  • 62%Value For Money
  • 62%Security
  • 78%Location
  • 64%Staff
  • 60%Atmosphere
  • 60%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Liked the them, the room was small and basic but clean. Sucks that the front door is locked after ten though, and no one told us about the side door until our last night!


This backpacker was the worst we have ever been before. We have paid less for much better places.The old man who 'attended us' was really unkind. The last day, he asked us to paid to save our stuff, and he denied us a shelter for the rain to wait for our bus. Really bad facilities, with shared shower between women and men. The room was quite small for two people and unfurnished, with hot pipes visibles beside our little bed, and the plug too close to our pillows, which is very dangerous.

  • 18th Apr 2014
  • Novice Nomad
  • Anonymous
  • Chile
  • Male, 31-40
  • (1 review)


Nice, average hostel. It's just nice stay there.


Great hostel right in the centre of town. Walking distance to most facilities. Very clean with a well stocked kitchen, comfy couches in the tv room, and friendly, helpful staff. Reasonably priced too. Overall one of the best hostels I've stayed at.


Basic hostel. The hot pool looks dirty. Staff: owner and wife can be quite obnoxious, lucky if you meet the son. Had to beg to use the kitchen on the day of departure. Also, if you leave you luggage after 12 be prepared to pay a fee of 1$ per hour. Films cost a dollar too.

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