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Cactus Jacks Backpackers Reviews

1210 Haupapa St, Rotorua, New Zealand

Reviews & Ratings Explained


124 Total Reviews
  • 73%Value For Money
  • 71%Security
  • 93%Location
  • 87%Staff
  • 71%Atmosphere
  • 73%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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It was a very friendly nice hostel good atmosphere and everyone was great :)

  • 30th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


We stayed in this hostel because it was the only one available and for good reason. We were greeted by a group of elderly people who seemed to live at the hostel which was very strange. The atmosphere was not very welcoming to the backpackers and the decor was very dated.

  • 8th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


Best value for money in town! Location is great, rightnear the information centre. Games room is cool, kitchen is spacious and well equipped, would recommend this place!


Rooms were cramped and leeked when it rained. Staff were friendly and welcoming.


Booked 3 people for an 8 bed dorm but they don't have 8 bed dorms! Manager sorted us out no issues and seemed like a really nice guy. No off street parking, there are a few pay and display car parks nearby though!

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