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Cactus Jacks Backpackers Reviews

1210 Haupapa St, Rotorua, New Zealand

Reviews & Ratings Explained

75%Overall Rating

From 7 ratings
  • 80%Character
  • 77%Security
  • 86%Location
  • 80%Staff
  • 69%Atmosphere
  • 60%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

A big thank you to Dan & his dad for making my stay so much more bearable under extremely difficult circumstances . I hope Cactus Jacks goes from strength to strength, will definitely recommend you.

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


87%

Staff was very helpful and friendly, helped me save some money when I screwed up my reservation. Rooms and bathrooms were clean and the location was very convenient in city center. Also very quiet at night which was very nice after a long day of activities. I would definitely stay here again.


90%

Loved the bright, funky and the art all around the building...The staff were very friendly...close to town and would highly recommend

  • Novice Nomad
  • 27 Jan 2013
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)


47%

Character? Lots. A Tijuana experience. I applaud whoever turned a pretty old, run-down place into that. But it doesn't compensate for the tiny, cramped rooms with old & dirty carpet, or for the feel that nothing is super clean, or for the loud noise at night (music, chatter). Not inviting or comfortable! Worst of all, we decided to leave 1 day early (couldn't take it anymore), and they refused to give our money back, even though we paid cash in advance. They argued, were rude and inflexible. :-(

  • Novice Nomad
  • 25 Dec 2012
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)




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