Home to the world's greatest Hostels

33,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Cactus Jacks Backpackers Reviews

1210 Haupapa St, Rotorua, New Zealand

Reviews & Ratings Explained


115 Total Reviews
  • 20%Value For Money
  • 60%Security
  • 80%Location
  • 20%Staff
  • 20%Atmosphere
  • 20%Cleanliness
  • 20%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


This hostel was a disappointment, the worst hostel I stayed at in whole New Zealand. The hostel was smelly from smoke and other things. When I was having dinner in the kitchen I saw an area covered in mouse poop. The owner blamed it on builders and when I complained over not wanting to eat in the kitchen, the owner told me he could cover the mouse poop. It ended with that I left the hostel that evening. Because I felt that it was unhygienic. The owner refused to give me my money for the bed.

View all Rotorua Hostels

Please give us your feedback