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Camelot Inn & Hostel Reviews

165 West 800 South, Salt Lake City, USA

Reviews & Ratings Explained

76%

Rating
366 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 78%Location
  • 54%Staff
  • 74%Atmosphere
  • 83%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Was charged USD 5.80 for early check in. Arrived at 12 pm. Check in starts at 3pm. Which was funny cause the room was ready anyway and there was no person there to assist me. You check in yourself by entering your reference number at a computer. On the screen you will see your room number and the code to the key box which holds the key to your room. There was no actual person there that helped me. That could have really been for free, dear hostel. That's just a minor thing. It was perfect hostel

Owner Comment (Hide)
Thank you for praising our hostel. ==EARLY CHECK-IN== Our check-in time and early check-in fee are clearly listed in our terms and conditions; they need not be a surprise to any traveler. ==NO HELP== We have just hired a morning office aide to help guests who need it, and we have staff available by phone who can help during business hours. ==TESTIMONIALS== ...I had a very nice stay, staff really helpful. Simone Italy

91%

Not really a party hostel. No true common areas or themes. Just a place to stay near downtown. Clean, decent sized single rooms. The kitchen is nice and there are washing and drying machines. Can be a bit noisy at times when people are shuffling about. Overall excellent value for the money if you want a nice spot to lay your head. Also, the staffless check in and out is actually quite convenient.

Owner Comment (Hide)
Thank you for complimenting our value, cleanliness, and check-in system. ==COMMON AREAS== There is a table and chairs in each of our two common areas where guests can visit. We also have benches outside for the warmer months. ==TESTIMONIALS== ...I made many fast friends during my stay at Camelot, friends I will have and cherish for years to come. Matt Deane New York, USA ...I enjoy sitting in the living room and chatting with the friends I just made there. Christine C. Taiwan

80%

> Anyone who stayed previously can enter the house or even the rooms. Would it be possible to generate a 4 digit password every time someone checks in? At least a password for everyday. You would then only need to update the key box everyday. Still safety is then guaranteed > The beds creak very very badly at least in Room 13 and both nights I stayed I was woken up by people entering after a late night out

Owner Comment (Hide)
==SAFETY== Our security system is great- each door has two deadbolts; we haven't had any issues; this is why we are highly rated for security. ==BEDS== Thank you for bringing this to our attention. We are sorry for the inconvenience. I have emailed our maintenance man to fix this problem. ==TESTIMONIALS== ...Very safe area, and the building is secure. Joey S England, UK ...Loved this place... especially for women - you feel safe Marianne V Oregon, USA

89%

Really Nice place! Clean, organized and near trax (local public transport)

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your sincere compliments!

77%

I stayed here three nights and it was very impressed. Definitely not a party hostel but nonetheless it's surely the best way to see SLC on a budget.

Owner Comment (Hide)
Thank you for complimenting our value and atmosphere.

71%

Good hostel, location is ok and self check in really easy to do, but i quite missed the human contact, having a reception would have been a plus.

Owner Comment (Hide)
Thank you for complimenting our hostel and check-in system. ==RECEPTION== We are in the process of hiring an office aide for the morning hours. ==TESTIMONIALS== Great location for the price and the staff were very helpful. Lucia C. Portugal Hostel location by Trax system was great. The staff was very present and involved, making certain that certain questions were answered. No problems with security or parking. Dan C. (8s) California, USA

54%

The check-in process is a nightmare! There is no one working who is actually at the hostel so it felt unsafe there. If you need help, you have to call/text/email the owner. I had to cancel a night (before 48 hrs prior to)

Owner Comment (Hide)
==CHECK-IN== Most guests find our check-in system to be easy and convenient. Many hostels worldwide are switching to this system. ==SAFETY== The building is secured so that only guests who have been approved to book can enter the building. We have several security cameras on the property. Also, we have housekeeping staff and office staff on the property in the morning hours. ==TESTIMONIALS== Very safe area, and the building is secure. Joey S. (8s) England, UK

100%

people here are very nice, and the location is great!

  • 18th Aug 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for praising our guests, staff, and location!

86%

I stayed twice for five nights altogether. I really enjoyed my stay. There was no staff in sight but the self-check in process was simple and quick. The common area is rather small but still proved a good spot to meet fellow travellers and have a chat in the evenings. It's quite a walk downtown, but the light rail station is only half a block away, I went everywhere by train. Overall very good value for money. Would stay there again.

Owner Comment (Hide)
Thank you for complimenting our hostel, check-in system, and value! ==STAFF== We are in the process of hiring a morning office aide. ==TESTIMONIALS== Camelot Inn was a pleasant experience! The staff is great and welcoming. The self check-in and security and cleanliness is wonderful. ... 4 stars out of 5! Varun G. India ...I liked the self check in and the staff was pleasant and went out of their way to help me every time I called or asked for assistance. Sarah P. USA

37%

We didn't even see a single member of the staff during our stay. Other guests had loud music in their dorms late at night. In the morning one of the bathrooms was really dirty and also our mattresses and pillows, as we discovered when stripping the bed clothes. I am used to cheap hostels during my trips but never saw such a careless atmosphere before.

Owner Comment (Hide)
==STAFF== We have a friendly housekeeping staff on site each morning. We are also in the process of hiring new office staff that will be available. ==LOUD== Very few guests complain about noise during their stay. ==BATHROOMS== All of our bathrooms are cleaned each day. ==BEDDING== We wash our linens after each guest, but thank you for letting us know about the pillows and mattresses. We will look into replacing old bedding with new ones.

66%

Camelot is cheap, it's a block from the light rail to the airport, and it's walking distance to the heart of downtown. I would stay there again. On the other hand, there are NO PERSONNEL visible on site -- all arrangements are conducted electronically. Consequently, no one is there to promote ambiance or help you, though when I had a problem, my phone call was returned promptly and the issue was solved. The kitchen is tiny and poorly equipped, but bathrooms and bedrooms are clean.

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for complimenting our clean property, location, and promptness. ==NO STAFF== Friendly housekeeping staff is on site during morning hours. Also, we are in the process of hiring office staff that will also be available. ==KITCHEN== Most guests find our kitchen well-furnished. ==TESTIMONIALS== ...The kitchen has everything you need to store and prepare food. Joey S. (8s) England, UK ...Nicely equipped kitchen. Annie C. (CG) France

91%

I had a great stay. Very cool set-up. I felt at home there.

  • 6th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you very much for praising our property!

71%

Camelot business model is an interesting one, but one that led to a very poor experience for me. By mistake,we booked the day after we arrived. Since no one works at night, we had to call to try to resolve our dilemma, and when no one picked up we were forced to leave, leaving us to find somewhere else to stay. They say they will return a phone call in 15 mins but it took them 19 hours to respond. Speedy. This led to getting charged the first night, confusion, and overall strong dissatisfaction




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