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Canh Dieu Hotel Reviews

74 - Nguyen Van, Cu-Van Xuan, Ninh Binh, Vietnam

Reviews & Ratings Explained


130 Total Reviews
  • 89%Value For Money
  • 87%Security
  • 77%Location
  • 89%Staff
  • 76%Atmosphere
  • 77%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The family on the hostel is really eager to have guests, not only clients. We were received with smile, water, juice, room with good bed, tv and fridge, bathroom is ok. Food has good price and tasty. They helped with info for us to go to Cuc Phuong, held our luggage safely and offered us a couple of hours upon return in a free bedroom to have bath before heading on to Hue, ticket they bought for us. The common area is simple and Wi-Fi on 2nd floor was out, but you could use 1st or 3rd. Congrats!


My friend and I had a very comfortable stay here and for such a bargain! The hotel staff were so accommodating and let us have the room up until 7pm before our night bus to Hue. They booked all our tickets and arranged all our trips. Would definitely stay here again.


Great staff, clean rooms, decent breakfast and we even got a knock at the door at 10:30pm on a our first night and got given 2 complimentary mango smoothies! Perfect place for our 2 night stay in Ninh Binh.

  • 17th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


Nice Hotel. Friendly staff. Location average because you had to walk some minutes to the "city center" - there is no bridge over the rail tracks. Nice room, clean. Bathroom ok. Breakfast was included and good.


Really nice hostel.


Unclean, a lot of ants and other bugs on the bed/floor. The room was small and the first didn't have a window (respectively only to the corridor). It was possible to change the room, but also in the next room, the air was moldy and I got breath problems. The hotel is right behind the train station. At nights we heard the signalhorn and barking dogs. The staff didn't seem to be friendly/interest. They offered us a discount for not writing a review. We didn't accept as we like to say the truth.


Superb customer service at this clean, modern hotel with English-speaking staff. Firstly, we were presented with delicious complimentary smoothies on arrival; secondly we were allowed to keep a room for showering in after we checked out, and thirdly, the manager drove us to the nearby train station in his own car. Finally we managed to leave some possesions behind, which the manager couriered to us at his own expense. We couldn't recommend this place more highly.


Staff very friendly and helpful. Rooms were clean. Was a fine place to stay for a couple of days.


The hotel was really nice and clean with clean sheets. You will get free toiletries, clean towel, bottle of water and very nice breakfast. Also the manager and other staff is very friendly, helpful and speak English very well. We were also pleasantly surprised when they offered us free mango juice! :) We also booked a trip to Tam Coc for a good price at the hotel because there is NO other agencies around. But the city itself is boring and very strange...

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The hotel is run by a very friendly family which is offering tours around the city as well. We had a nice day tour by motorbike with the man from the reception and another driver. They showed us around and explained us a lot. Very helpful with the sleeperbus to Hoi An, good food! The only thing: towels didn't look that clean (like in most of Vietnamese hotels)


The staff very nice and helpful, even going beyond one would normally expect. The food was good and cheap, they have a nice variety of tours for you to choose. The room was nice, clean and comfortable. They even let me use it until late while I was waiting for my night bus. Great Hotel


The family are brilliant they go out of there way to help you and make your stay as comfortable as possible. Stay here


Excellent hotel with very good facilities great wifi signal! Staff very helpful and gave me a free lift back to the train station. Recommend


The staff are awesome!!!!!!!!!


The room was not clean there were Insects everywhere the staff were unhelpful and gave us incorrect information with regards to picking up washing which meant we couldn't leave at the correct time. Also depending on which website you booked through determined of you were helped to your room or not. Would not recommend.


Very good service, the staff is very helpfull and friendly.

  • 12th May 2014
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 31-40
  • (1 review)


The thing that made my stay in this hotel was the friendliness of the staff. I got bitten by a dog so had to go to hospital to get my rabies jab. The hotel owner took me to hospital immediately on his bike, waited with me and explained to the doctors what had happened and even refused when I offered to cover the cost of parking the motorbike. The hotel itself is nice, it's a good base to explore the surrounding area.


We really enjoyed our stay at Canh Dieu hotel. The staff were very helpful and always available to answer our queries. The room was nice; clean and comfortable, and with a good view. It was well located for the train station, market and some nearby restaurants. We were given free water, a fruit shake and a lift to the station when we left-much appreciated. We organised a day trip to Cuc Phuong, and were driven by the owner of the hotel. And the cost of the room was very reasonable. Many thanks!


The staff was great, really kind and helpful, which always makes your stay so much better. Thank you again!! :) And 'til next time!


Recommended. Buses to Hanoi and south stop directly in front of the hotel. Staff were friendly, helpful, and prices were all clearly listed. Rooms were clean, comfortable, and our room had a heater (which was great, since it was drizzly and cool when we were there). Not much going on around the hotel, but there are some little pho places around the corner. They organize cars and motorbikes for sightseeing. Noise from passing trains might disturb some guests. Food was good and inexpensive.

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