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Cape Town Backpackers Reviews

New Church Street 81, Tamboerskloof, Cape Town, South Africa

Reviews & Ratings Explained

87%Overall Rating

From 52 ratings
  • 85%Character
  • 87%Security
  • 90%Location
  • 88%Staff
  • 87%Atmosphere
  • 81%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

Breakfast was adverstized as 07:30. We counted on this and booked tours for 8:00 and 8:30 but server never showed up on time so we missed breakfast on two occasions.

  • Novice Nomad
  • 16 May 2013
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


97%

great service! friendly staff. the secure off road parking is a big positive. will visit again!

  • Novice Nomad
  • 10 May 2013
  • Anonymous
  • South Africa
  • Male, 18-24
  • (1 review)


100%

Everyone was so friendly and helpful, I'll go back whenever I can

  • Novice Nomad
  • 09 May 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


70%

Nice place, practical spot, unfortunately it seems that one of the cleaning staff stole cash from myself and my friend in a double room, from a locked bag. The staff was concerned and helpful, but we left it to them to deal with it as they thought best. I was also surprised that I was handed the key to the storage room to go leave my bag by myself; in no other hotel or hostel that I've been in do they let you go alone. Other than that, no complaints. It was fairly quiet while I was there.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


80%

Nice place to stay in a good spot, close to most markets-cafe-bars-restos.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Greece
  • Male, 41+
  • (2 reviews)


80%

Good value for money, nice and clean room,friendly staff

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • Greece
  • Male, 31-40
  • (1 review)


100%

I really loved saying here. The staff went out of their way to meet our needs and were at all times accessible. Their generosity of spirit made my stay really memorable.

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • South Africa
  • Female, 41+
  • (1 review)


100%

Great place.. loved it. clean, friendly, cheap food and the best fun wine tour! Thanks guys, I'm telling everyone on my trip to come and stay with you :)

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • England
  • Male, 25-30
  • (3 reviews)


100%

Super place, very friendly staff, great location, fun and welcoming bar.. Staff are very informative of what to do in Cape Town and go out of way to make you feel welcome.. Stayed in a dorm which was very nice, felt safe when in the backpackers.

  • Novice Nomad
  • 21 Mar 2013
  • Anonymous
  • Zambia
  • Male, 25-30
  • (1 review)


87%

I had the best time staying there and you have the most amazing staff!! Thank you.

  • Novice Nomad
  • 13 Mar 2013
  • Anonymous
  • South Africa
  • Female, 25-30
  • (1 review)


70%

The staff was very kind to bump us up to a bigger room, we appreciated that. But there was absolutely nothing special about the hostel, except the location. I felt it was too expensive for what we got but I was very grateful for the secured (via a finicky padlock that I am sure no thief would have been able to pass by, we barely made it through:) parking! Staff was helpful but rather clueless about things to do in CT.

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • Germany
  • All Female Group, 31-40
  • (1 review)


70%

Spent 4 nights in March '13. The staff were fine, didn't interact with them much but all were friendly. Facilities are adequate, bar the 7 bed dorm having only one light source and basically one socket by the door. Tiny safe per bed, think passport and wallet size space. My main peeve was that I was charged an extra 5% for using a non-South African credit card to pay, no warning until I was there with it in hand.

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • Ireland
  • Female, 25-30
  • (8 reviews)


80%

The only real issue we had was we didn't have a fan. I asked downstairs but, who I assumed to be the Manager, was completely unhelpful, so I had to 'borrow' one in the middle of the night (2:30AM) as our room was similar to a sauna. The young gentleman and lady behind the counter were great though.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


67%

The staff was very helpfull and friendly. Breakfast was ok. The bathrooms should be cleaned more often or better. The music in the bar is sometimes too loud so it is not possible to sleep. Nothing was stolen but I did not feel that my belongings are safe in my room because the door would be easy to open.

  • Novice Nomad
  • 24 Feb 2013
  • Anonymous
  • Germany
  • , 25-30
  • (1 review)


100%

Booked 1 night but stayed a week! Loved it here - great atmosphere, really helpful staff, free wifi even in the rooms! Really good location close to great restaurants and cafes. I hope I can come back soon!

  • Novice Nomad
  • 22 Feb 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


70%

Clean kitchen, dorms, punchcode password at front door and mini security lockers in each room. Property felt safe, bring earplugs as the bar closes as late as it feels like, the staff are able to make a variety of around Cape Town bookings for you. Showers were reliably hot, wifi spotty during our visit.

  • Novice Nomad
  • 15 Feb 2013
  • Anonymous
  • Canada
  • All Female Group, 25-30
  • (1 review)


73%

Was an ok time. Some staff were a bit rude.


100%

We had a wonderful time at Capetown Backpackers. They treated us like royalty and gave us the best room in the house--with wonderful private patio in addition to private bathroom. Since we are in our seventies we really appreciated that--but also the friendliness and helpfulness of the staff and the hostel's great location. We had more fun there than in many more expensive hotels we stayed in.

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • Germany
  • Couple, 41+
  • (1 review)


77%

The wifi never worked and the bathroom/showers were very few for the large number in the dorm.

Owner Comment (Show)
Hi, We're really sorry you didn't seem to enjoy staying with us. In reply, we have one bathroom for every 4 dorm beds. We've always found thats more then enough. Yes we were having issues with the WiFi when you stayed. Sorry. As we explained it was an issue with the Telephone company and was beyond our control. Lucky you weren't charged for it! Thanks for the feedback anyway. CTBP

97%

Six-bedroom room was a little hot.

  • Novice Nomad
  • 18 Jan 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Hi, sorry.. Africa, summer, not a lot else I can say really! Hope you enjoyed the rest of your stay in the sun! CTBP

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