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Capsule Hotel & Sauna Reviews

Bangla Mall Basement 1, Ban Patong, Phuket, Phuket Patong Beach, Thailand

Reviews & Ratings Explained


37 Total Reviews
  • 83%Value For Money
  • 73%Security
  • 88%Location
  • 75%Staff
  • 75%Atmosphere
  • 83%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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I can't fault this place. Incredible value for money. the facilities are top notch, it's impeccably clean, free breakfast is decent and the staff are helpful. Would recommend this hostel without hesitation.


Unique concept. Takes a little getting use to sleeping in box. Surprisingly quiet, considering that you are under all the night clubs and bars that go till 3 or 4 in the morning. Complimentary breakfast is a nice touch. Large common area. All that remains of the spa area is 2 electronic message chairs. Showers are steaming hot. Key lockers are large 1/2 size, big enough for a large backpack. With everything so spread out, may take you a while to get settled. 500 B refundable deposit.


Booked accomodation for this July, when I arrived they had a sign on the building that it was closed renovations but to call a phone number, I have no Thai sim and it took me 20 mins to find someone else to contact them. They told me attend 'kool backpacker' once I was there they hadn't heard of my reservation nor were they willing to accept the deposit I had paid. The following day they offered me a part refund and only after arguing did I get the full amount back. Terrible service




I accidentally booked the cheapest room thinking it was a capsule, but it was actually just a cot on the floor. It was fine because I ended up sleeping at a friends hotel later in the night anyways, so whatever. But be wary when booking. Only a few dollars more and you get a private capsule (I think the price difference was $8 vs $12) There are also spa facilities in the hostel as well which is pretty cool.


One of the best hostel I have ever stayed. Staff very nice, good location, good accommodation (the sauna is very nice), very very clean and the new concept is really fun and comfortable in the capsule. Also the guests are every time ready to party or hangout with you, you won't be alone. Thanks capsule hotel.

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