Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Casa Caracol Reviews

Calle Argentina 19a, Barrio de Mexicanos, San Cristobal de las Casas, Mexico

Reviews & Ratings Explained


13 Total Reviews
  • 100%Value For Money
  • 87%Security
  • 87%Location
  • 87%Staff
  • 87%Atmosphere
  • 80%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Casa Caracol is a great old historic house with huge garden, and the best vibe!!!


very different from what I'd expect of a 97% review (the best in San Cristobal). people that work there are very kind and loving but it has a feeling of a fraternity house or a community house. there are four dogs which for me was great, but it's not specified in the description, so it could unplease others. they didn't have the bed I booked for but were correct with me and accommodated me in a private room with no extra charges. I have to say that the bed was awful, but ok for few nights only.

The reviews below do not count toward the property's recent rating.
Hide older reviews

the hostel is nice. it s not in the citycenter but everything is still in walking distance. the staff was friendly, we had bonfires,played guitare and partyied:) the rooms are nice but seem a little empty and cold.


This is a very nice, informal place. The ownes (and his friends) take care of everything and makes sure, that everybody feels good. The common spaces are great (indoor with a fire place and outdoom with sun), rooms and bathrooms are clean. It's a good choice for this price:)


Stay on the main strip instead. Nice staff. Breakfast is not included. Ask for mosquito netting.


This hostel has so much potential but there's not enough focus on the things that matter - a kitchen is great but not if it's filthy and there is nothing to cook with, and free coffee is also a bonus but there were no cups, just second-hand pot noodle tubs. The staff are friendly and helpful, the showers are hot, and smokers will feel right at home, but for us, the room was icy cold, the weed smoking was incessant and the location wasn't quite central enough, despite the cheaper prices.


This hostel was a real nice experience! I stayed there for some nights more than I had planned, and that's always a good sign. I loved this huge garden, the sun in the mornings, the cute pets! Juan and his cousin Ricky were very nice and helpful and definitely contributed to my nice memories of San Cristobal! On the map it might look not very central but the walking distance is only 5 - 10 minutes and for the garden and the atmosphere, it's really worth it!


Excellent hostel! Very nice and helpful staff that have made a great job creating a homey and chilled out atmosphere. The kitchen is well equiped and has a lot of common stuff such as spices, brilliant coffee and so on.. Rooms are spacious with big comfortable beds and clean sheets and blankets. There is a big garden area perfect for hanging out and also their own vegipatch and goofy pets. A place I definitely come back to!


Amazing staff, very friendly and really helpful - they gave loads of advice on where to go and what to see. Great energy about the place, with a beautiful garden and lots of space for chatting with the other guests and the staff. Clean kitchen and lovely comfortable beds. I had an awesome stay!!

View all San Cristobal de las Casas Hostels

Please give us your feedback