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Casa Del Sol Mexico Reviews

No. 815 Polar Pte., Entre (between) Saturno Y Luna Nte, Tulum, Mexico

Reviews & Ratings Explained


166 Total Reviews
  • 63%Value For Money
  • 69%Security
  • 71%Location
  • 53%Staff
  • 68%Atmosphere
  • 63%Cleanliness
  • 59%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Definite plus's: loads of space, price, breakfast is included, you can rent stuff for a decent price (bikes, snorkel gear) Average: the "old" lady who was running the hostel seemed quite nice too but we felt that she left us a bit in the dark regarding general information (we know Spanish) and while she does a good job running it, she could do with a bit of help I guess (public bathrooms weren't cleaned every day etc.)


good breakfast


the hostel itself is great. But located kind of far from centro, and VERY far from beach. We need a bike, but it isnt included in the hostel price, so the hostel price might be cheap, but they ask for 80pesos a day to rent a bike, which makes it cheaper to find a more expensive hostel where a bike isnt needed. Also personal is great but only speak spanish and very strict. There was no hot water and cold at night, got sick, then the last day they fixed it. Dont expect too much from the breakfast


The Hostel seems to be still in construction as some things are don't seem to be finished, but as nothing happens it is hard to say. Big chill out areas and a huge (still not finished) roof top terrace make it a nice place with many mainly alternative people staying there. Nice and relaxed atmosphere even though the lady of the house is not very friendly.


We booked for 3 nights initially but then needed to bring our booking forward and add 1night. Emailed 3 days before arrival to notify. No response so thought I had better book the 2 nights extra we needed via Hostelworld. After unfriendly welcome they had no idea how much we paid/owed. Booking for private 3 bed (paid for 3 people even though there is 2 of us) and barely enough room for 2! Beds and pillows so uncomfortable! Stayed 1 night after finding lovely clean hotel with ac for cheaper.


None of the staff spoke English, and were not friendly or helpful at all. There was no security at all. The property was open to the street and the rooms did not have lockers or locks on the dorm door. The free breakfast was decent though

  • 2nd Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


The shower gets the restroom floor wet The breakfast was great The open/communal space was great


The staffs couldn't really speak english so we had a really hard time trying to understand what she said. We asked for 3 beds, but instead we got 1 big bed (queen) and 1 dorm bed (twin). There were no A/C in the room but only a fan.

  • 29th Dec 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Mixed Group, 18-24
  • (1 review)


It felt like a cross between a car park and someone's home, very weird. Didn't feel like we were very welcome


Owner doesn't speak a word in english and is not helpful with recommendations. Although the hostel was pretty nice but has very uncomfortable beds. Shared shower doesn't have enough light. You can rent bikes for a good price. Shared kitchen and sitting are is very spacious.


Very friendly staff and chilled atmosphere. Would recommend to friends.


Total satisfaction. Nice staff, perfect atmosphere, really good value for money.

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