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Casa Del Sol Mexico Reviews

No. 815 Polar Pte., Entre (between) Saturno Y Luna Nte, Tulum, Mexico

Reviews & Ratings Explained

72%Overall Rating

From 21 ratings
  • 75%Character
  • 75%Security
  • 76%Location
  • 70%Staff
  • 72%Atmosphere
  • 65%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

Really nice place, Staff were always helpful and nice. The rooms were quiet basic, our roof leaked a little bit during very very heavy rain but it was only a tiny bit. Free bikes are a must as it is a fair ride to the beach. Overall would highly recommend the hostel mainly for the staff.

  • Globetrotter
  • 19 May 2012
  • Anonymous
  • Australia
  • Couple 25-30
  • (35 reviews)


70%

The hostal worked for our purposes, the only downside was really when we were leaving, and he asked for a tip. At first I thought he was joking, but he was serious so we gave him a few dollars and went on our way, it was just a little bit of a discouraging sign, first time I've ever been asked in a hostal.

  • Novice Nomad
  • 05 Apr 2012
  • Anonymous
  • USA
  • All Female Group 18-24
  • (2 reviews)


43%

This place was pretty dirty, bunk beds were falling apart and actually falling on people during the night,. staff are either stoned or stupid and are not very helpful, bugs in room and cockroaches everywhere. Staff are VERY noisy in the morning and don't care if people are sleeping. If you stay here get use to samba music at 7am. Also the so called "breakfast" is either non exsistent or disgusting!

  • Novice Nomad
  • 24 Mar 2012
  • Anonymous
  • Scotland
  • Female 31-40
  • (4 reviews)

Owner Comment (Show)
Wow! Afterall this request is inadequete because why would a person that found a hostel unsuitable extend thier stay for 4 nights more. I don't understand your review why it´s so negative. Breakfast is made and you can help yourself, not served to your table. The team we have are very helpfull and drug free very reliable and helpfull to those with questions. sorry we couldn't satisfy your needs.

67%

It was OK to stay here, but the cleanliness needs improvement, as does the computer for guests. We were there during a busy time.


93%

Very nice place, well organized, friendly + helpful staff great stay.

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • Italy
  • Couple 31-40
  • (3 reviews)


53%

Nice location, easy to reach from the central ADO bus station. Not very convenient thatched roof huts, not water proof, rain leaked through to drop on me by night. Bathroom clean but a couple of cockroaches in there. A hippie atmosphere suitable for those into it, not much my forte. The housekeeper a bit rubber, not easy to have him around when needed. Passports must be given to the housekeeper and returned when leaving, I was not very comfortable about leaving my passport with someone. Tulum is reall


90%

Nice place to stay, quiet at night. The washroom set up was a bit frustrating. The breakfast in the morning was very delicious. Bike rentals and snorkel gear available, and it was pretty easy to get to the beach via biking or collectivo. Nice town.

  • Novice Nomad
  • 12 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


60%

Had a private room at Casa Del Sol. It was the cheapest available at the time and worked just fine. Staff seemed uninspired on arrival and the room was dark and musty however.

  • Novice Nomad
  • 10 Jan 2012
  • Anonymous
  • Canada
  • Couple 25-30
  • (2 reviews)


93%

Nearly perfect place to stay, for the price. Plenty of shared bathrooms with showers (cold water only) so I never had to wait more than a few minutes. The staff is wonderful - son, mother and grandmother who speak varying degrees of English from fluently to not at all. The beds are comfortable and clean. Bring earplugs, as it can be noisy very late - once until 3 am. The free breakfast is simple but filling and accompanied by very weak coffee. I would definitely stay there again.

  • Novice Nomad
  • 09 Jan 2012
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)


33%

I wouldn't recommend any one stay here! The hostel is in an OK location for what you pay, however overall the Staff and Atmosphere gives an unfriendly feel. The rooms are Cold and bed linen unclean, the Bathroom are located across an open courtyard and are so filthy they are not worth the walk! Even if your after value for money, give this place a miss!

  • Novice Nomad
  • 19 Dec 2011
  • Anonymous
  • Australia
  • Mixed Group 18-24
  • (1 review)


93%

Me and my friend stayed there for 4nights. The host Eric was such a nice guy. Even though we had some hard times speaking in Spanish, he knows English and translated to us. His mother Lucia was such a great mom! She treated us as if we were her daughters. The bikes are not free, yet it is still cheap. It\'s 200peso for deposit and 5peso for the bike. If it were not for the bike, I wouldn\'t been able to go to the beaches or Maya Ruins. I would like to stay there again if I have any chance. It is a lot bette


67%

Good family run hostel, however only one spoke English. Good bikes for hire, ok breakfast and cooking facilities. If you need any advice Eric gives it if you ask. No lockers or door lock in the dorm rooms is an issue. One person lost their laptop while I was there. Recommend for people seeking a chilled hostel

  • Avid Traveller
  • 01 Dec 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (12 reviews)




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