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Casa Laura Sorrento Reviews

via degli Aranci 156, Sorrento, Italy

Reviews & Ratings Explained


22 Total Reviews
  • 60%Value For Money
  • 80%Security
  • 80%Location
  • 68%Staff
  • 68%Atmosphere
  • 80%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Location was fantastic. The cafe that is the host for Casa Laura Sorrento are extremely helpful. The sheets and towels were crisp and clean however the bed spreads were not clean. The shower is extremely small and had a broken door which allowed water to go over the floor. Directions: Turn left out of train station. Turn left at intersection of train station and road. Head left up the hill do not take steps and keep going straight will run into the cafe on the left about 1000 ft.


When booking, the hostel description said ALL rooms have A/C (main reason we booked) only to arrive and find out that its not only 10 euro extra but there were no more rooms with A/C for that night. After a long argument with the rude staff, we were given a free upgrade for the next night. Also, the WiFi didn't work in the rooms, only downstairs at their bar. Huge inconvenience and not at all what the description or pictures made it out to be. Looks COMPLETELY different. Stay somewhere else.


Arrived at the property after an age of searching (it's actually another hotel with only a faded A5 sized sign on another building with an arrow pointing to a cafe which also serves as the reception). We were then told that due to a booking system error we could only stay for the first night of our 2 night stay and then we would have to move. After stating that we had booked and this wasn't good enough we were basically told tough. Hotel staff refused to refund my deposit.

  • 2nd Sep 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)

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