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Casa Lili

Group of 15 or more?

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reviews
7.2
Very Good 69 Total Reviews
  • Value For Money 7.1
  • Security 7.5
  • Location 7.9
  • Staff 7.5
  • Atmosphere 6.9
  • Cleanliness 6.7
  • Facilities 6.8
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7.2
Very Good 69 Total Reviews
  • Value For Money 7.1
  • Security 7.5
  • Location 7.9
  • Staff 7.5
  • Atmosphere 6.9
  • Cleanliness 6.7
  • Facilities 6.8

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • backabushxplorers8906
  • England, Male, 41+
  • Novice Nomad
  • 3 reviews
15th Feb 2017
7.4

I enjoyed staying here and the staff were great. Only the lack of toilets for the number of people is a problem. Otherwise a good place with lovely people.

    • 8.0Value For Money
    • 6.0Security
    • 8.0Location
    • 4.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • cyrilleleclere2671
  • France, Couple, 31-40
  • Globetrotter
  • 24 reviews
2nd Jan 2017
8.3

Paula helped us a lot with our stay and it was very good.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
26th Dec 2016
8.6

Decent hostel, no real meeting area, very far from bus station, owner very helpful

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • England, Couple, 31-40
  • Avid Traveller
  • 13 reviews
7th Dec 2016
7.1

It's warm and the showers are powerful and hot. Staff are friendly. I found the place too small for the number of travellers who stay there. The room we had was tiny and with no hooks or anywhere to hang your towel or your clothes. Not enough bathrooms for the number of people there. Location is good though.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, All Female Group, 18-24
  • Novice Nomad
  • 3 reviews
6th Dec 2016
5.7

This hostel was the cheapest we could find in Puerto Natales, considering the high demand of accommodation needed for visitors you can understand hostels raising prices. That said, we spent CLP10,000 to stay in a dorm which was practically a shed. The room was extremely cold and very noisey, despite the hostel having silence hours (which were not followed). Breakfast was included for our stay, but if you pay for it added, it costs CLP2500 - definitely not worth the money, extremely simple.

    • 4.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness
3rd Dec 2016
8.3

Contrary to other reviewers, I found the staff very friendly, just a bit difficult to find at times. Comfortable place, easy walk to the center of town. Not sure why the directions say it's 4 blocks from the bus station, though; it's actually a 25-30 minute walk, so just keep that in mind.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Canada, Female, 25-30
  • Novice Nomad
  • 1 review
20th Nov 2016
6.9

Older property, was fairly well maintained by owners. Had an unfortunate event during my stay where the property was shut down by the government, and we had to switch hostels during this time. We were not compensated for the inconvenience, and had to enquire with Casa Lili when we could return as they had not communicated with the hostel we had been sent to. The staff were super friendly, however, and were helpful with activity planning and calling cabs. The breakfast at the hostel was very nice

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Hola chicas, realmente fue muy lamentable lo que paso pero, todo el tiempo estuvimos preguntandoles si todo estaba bien y ustedes decian que si, el dia que debian volver hicimos muchos tramites. y fui en reiteradas ocasiones al hostal donde estaban a buscarlas y el dueño no estaba en fin. lamentamos muchos lo sucedido claramente me hubiera gustado que mi ingles fuese un poco mas fluido para poder explicar todo con mas fluides y el hostal esta abierto y no hay ningun problema saludos paula.

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