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Casa San Gallito Hostel Reviews

Hidalgo 47. Centro Historico, Queretaro, Queretaro, Mexico

Reviews & Ratings Explained


131 Total Reviews
  • 60%Value For Money
  • 75%Security
  • 85%Location
  • 90%Staff
  • 75%Atmosphere
  • 65%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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First of all, the staff was very helpful, helping us in alll kinds of different aspects ... and well, also when we told them there were a bunch of cockroaches (the big kind) on the floor in the room they had given us. Unfortunately they did not have any other rooms (don't know if it would've been better), only a cuadro away - without water. Kindly, they cleaned the room again, but in the morning, again, a bunch of cockroaches on the floor had appeared during the night. Wouldn't stay there again.


Staff very friendly, welcoming and helpful.


I made a reservation in this hotel for 3 nights in a private room and it was horrible. Nothing to do with the pictures they show in their website: the room was dirty (the shower curtain had hole and mushrooms...) and obscure (the two bedside lamps were broken). We don't even wanted to spent the night there but the staff didn't wanted to repay us ( we pay for the night before seeing the room). We left after this night and I lost my deposit. The private rooms are VERY expensive for what they are.

  • 3rd Jan 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)

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