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Casablanca Hotel Sapa Reviews

026 Dong Loi Street - Sa Pa, Lao Cai, Sapa, Vietnam

Reviews & Ratings Explained


89 Total Reviews
  • 88%Value For Money
  • 83%Security
  • 93%Location
  • 98%Staff
  • 83%Atmosphere
  • 85%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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When we booked we didn't realise that it was in such a great place close to the markets & the walk down to CatCat. The Manager Bob is a fantastic young man who is very helpful he provided us with everything we needed to get to BacHa including sending us to his friend in Lau Chi so that we got on the right mini bus. He is a young local who is starting out and runs a very clean hotel his cheese & tomato omelette is fantastic...so support a local and stay with Bob at Casblanca ...great Wifi signal


We booked with hostelworld, at the end we'd a long discusion about the breakfast (included or not). We didn't pay for it. No direkt view into valley, because of a new construction site in front of the hotel. We hiked to the Mong villiages in our own, the receptionist will help you to find the right way down. Enjoy Sa Pa and stay for at least 4 nights.


The staff was very friendly and helpful! Only the room smelled really bad ( moldy). When we booked the hostel it said on the web page that breakfast was included! On our arrival we were told that it was not. In the end we didn't need to pay. Other backpackers told us that there rooms were better!


The staff here was excellent and accommodating. They helped us with everything we needed but were never pushy. We really appreciated them. They let us check in early and got us into a room to shower after we checked out and did a day of hiking. Their restaurant Michell's (just around the corner) is also great! Have one of the set meals!


The staff here are excellent. The breakfast is solid. The owner really pressures you to go to his restaurant, Mitchell's. The rooms have character and are in pretty good condition. We were disappointed that the beautiful mountain view was obscured by the construction of a new building, but still had a great stay overall.


Thank you Eddie and the team, we really enjoyed our stay! Mike, Israel


I really enjoyed the one night I stayed at Casablanca, the staff were very friendly and easy to talk to. They organised all my onward travel and a trip to ha long bay very professionally and went out of their way to make sure I was occupied and happy throughout my stay.


Very cute & clean rooms, and extremely friendly staff. I would definitely recommend this hostel!

  • 4th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


The staff were phenomenol. Cleaned our muddy shoes for free and were so helpful and friendly.


Very nice hotel, especially the staff which was very knowledgeable about the area, particularly kind and helpful. The rooms are nice and clean and the hotel is in a pretty calm alley without any real traffic. They offer tours to local minority villages which we enjoyed a lot, maybe because Bob (Hung) our guide was so kind, interesting and fun. His friend Tim is also a great person to talk to, very helpful and funny. This is a place that feels like staying with family or friends !

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