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Casaltura Hostel Reviews

San Antonio 811, Santiago, Chile

Reviews & Ratings Explained

74%

Rating
65 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 92%Location
  • 44%Staff
  • 64%Atmosphere
  • 80%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

it is a nice looking hostel with a historic looking interior and a super chill rooftop. besides that i had the most unrelaxing stay in a hostel ever. got waken up everyday in the by some ULTRA loud construction. staff promised me to do something about it. nothing happend expect for that the staff gets mad at you because you are complaining. 3 days of no sleep in the morning. (10% refund was offered me - what sounded like a bad joke to me). shower was only with cold water. sad to see such staff!

  • 7th May 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 18-24
  • (1 review)


71%

many things need to be fixed! two persons working all the time but no-one does anything! Instead of watching youtube thet could fix the broken locks for example. In our first room the lock didnt work as in some of the bathrooms as well and in the second the light didnt work. Also they didnt have our reservation when we came for some reason which had happened before they told. They tried to charge way more than supposed to even when we showed the hostelworld reservatio




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