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Castillo Surfista Hostel Reviews

Calle Maria Luisa Santander 0329, Santiago, Chile

Reviews & Ratings Explained

91%

Rating
161 Total Reviews
  • 90%Value For Money
  • 96%Security
  • 90%Location
  • 94%Staff
  • 86%Atmosphere
  • 92%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great place and amazing, understanding staff! It was no problem when we had to delay our booking/cancel a night because of he pass from Mendoza being closed!

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


100%

Great Hostel with a really good atmosphere, staff and .. decoration :) We loved our stay there! Thank you very much!!!


97%

Fantastic place to stay. Staff were really helpful and friendly. Beds were great!


74%

Nice, small and quiet hostell but not a lot of atmosphere - probably because of the time of year!

Owner Comment (Hide)
Thanks for your comments! as the season slows before the full ski season we are upgrading our sheets, furniture, decoration, and kitchen facilities in order to make the house more comfortable for our guests. If you come by again you´ll be pleasantly surprised!!:)

91%

We really enjoyed our stay here in Castillo Surfista. The two Dutch girls were so helpful and friendly and made it feel like home. They had a great selection of dvds and we could watch as many as we liked. The hostel is an old converted house and though floorboards are creaky, it adds character! Breakfast was good...toast, yoghurt and fruit. Beds are very comfy with a lovely duvet which is needed in this chilly place. Def recommend it!

Owner Comment (Hide)
Thanks for the compliments!!! Safe travels!

91%

Creaking floorboards...there's a first world problem!! It is a very peaceful place, so great for recharging the batteries. There were no bad points.

Owner Comment (Hide)
Thank you!!!

89%

Super nice hostel, comfy beds and good atmosphere. Its a good place to chill, with great movie selection and nice lounge and garden. The staff are awesome and will help you with anything you need. Would definitely recommend this place.

Owner Comment (Hide)
Thanks for the compliments!

100%

Very enjoyable stay at Castillo and would thoroughly recommend this hostel to others!!!


80%

Only there for one night. Girls in the reception were nice. But those floorboards are loud.


86%

Nice part of town and close to major metro station.


77%

I really enjoyed my stay here, comfortable beds, homely environment, great wifi and good location!

  • 17th Mar 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


86%

good place, excellent location and truly nice staff

Owner Comment (Hide)
Thanks for the compliments!

97%

Great and very helpful staff, floors are a bit old and noisy but over all an amazing hostel! Loved it!


94%

Nice place, good location, friedly staff. The house ia a little older, but every thing works well!! The breakfeast is excellent! And the private romm is really big, and with a good bed! Thanks Jhon

Owner Comment (Hide)
Thanks for the comments and safe travels!!

86%

Located in a safe neighbourhood with locks to get into premises and then the building. Kitchen small but fine. Space outside to sit. Tv room and free computer which was good. Staff pretty helpful. A short walk into the centre and supermarket nearby. Need to fix the creaky floors! Our room (double) was large and nice.

Owner Comment (Hide)
Thanks for the compliments :)

89%

Clean kitchen and bathrooms, awesome outdoor area! Only complaint is the squeaky floors!

Owner Comment (Hide)
thanks for the compliments! Yeah the house just turned 100 years old this year so the floors ins some areas like to groan

100%

This is the best hostel I have ever stayed in! The guy running it is amazing and helpful and the Duke, the hostel dog, likes to play and steal food. The breakfast ist pretty good and the beds are very comfortable. Bellavista, the party area, is also just a short walk away.

Owner Comment (Hide)
thanks for the compliments and safe travels!



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