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Castro Hotel Reviews

A.Papandreou str. 301, Amoudara Gaziou Heraklion 71414 Crete, Heraklion, Greece

Reviews & Ratings Explained

80%

Rating
36 Total Reviews
  • 85%Value For Money
  • 80%Security
  • 65%Location
  • 75%Staff
  • 75%Atmosphere
  • 95%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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77%

This place does not have "luxury" rooms at all as internet says neither 24hours check in. We had problems to have the room ready at 8 am as I ask for after been flying all night long but the staff was very nice and we could check in one hour. The beach near by has stones and rocks but it is a good option if you do not want the crowded beaches of Heraklion. Also it is well comunicated with city center by bus.

  • 26th Jul 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Dear Guest When the hotel provide check in 24 hours it means that reception is open for check in also for late arrivals. In Greece by law the check in time 13:00 and check out time is at 12:00 . Try to think like that , your check out should be always 12:00 because the same room need to be cleaned for the next guests that they will also wait for check in at 13:00. If the hotel has available rooms then can provide early check in , if not you must wait :) Globally check in time is at 14:00 !!!

91%

Awesome wifi (connectivity and speed). Breakfast included which is good value for the price (although its pretty much the same menu every morning). Location is convenient with bus stop to heraklion and airport right outside. Lots of restaurants and cafes to choose from down the road. Has a pool if you dont want to hit the beach (5mins walk). Staff friendly and helpful. Shower can be a bit crammed (not sure if its just our room). Will definitely stay again if im ever back to heraklion!




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