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Cenote Encantado-1320 Reviews

Tulum Hotel Zone-Km. 8, Quintana Roo, Tulum, Mexico

Reviews & Ratings Explained

61%

Rating
16 Total Reviews
  • 50%Value For Money
  • 60%Security
  • 90%Location
  • 60%Staff
  • 70%Atmosphere
  • 60%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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49%

Dirty tents and a creepy owner. We did not enjoy our stay at what so ever. We over paid for a really poor tent that was moldy/dirty and had a filthy air mattress with disgusting sheets. The tent had holes in it and we got bit by something every night. The owner Pedro is a creep. He was always stoned and was constantly staring at my girlfriend, and his tent is also conveniently right beside the shower where there is no sheet coverage and has a perfect vantage point to see it all. Avoid this place




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