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Center-Valencia Reviews

Samaniego, 18, Valencia, Valencia, Spain

Reviews & Ratings Explained

82%

Rating
1537 Total Reviews
  • 82%Value For Money
  • 83%Security
  • 95%Location
  • 82%Staff
  • 78%Atmosphere
  • 76%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

The hostel was well located, but the staff was not particularly friendly. The receptionist at the time we checked out refused to give my friend back her deposit for the key. He was insistent we did not hand in all of the keys. He had also been asleep at the desk and checking his facebook while this was happening.


69%

The staff was rude and would not give our deposits back when returning the room cards.

Owner Comment (Hide)
Hi I´m sorry but that is not true, all you deposit cards were returned except the ones you have lost! that´s why we ask for a deposit card, for u to take care of them and tu make us sure you return them. So, all cleared up! good carma back 2 u :)

77%

Nice place, clean linen and the Staff hygenized the bathroom the second day or three. Hot water and well positioned in Valencia

Owner Comment (Hide)
Our staff clean the room every day but not always at the same hour, we are glad we enjoyed your stay in hour property and we hope to see you next time! Warm regards

86%

My only complaint was the bathroom. The shower turned off every 30 seconds, which was a hassle, and because the shower wasn't built properly, or the curtain was too short, water got all over the bathroom floor. Other than that, it was fine. The location is in a quiet area but right near the city center. And I loved having those free lockers in the room; they functioned as storage and kept my stuff secure. So for a short-term stay, I would be back!

Owner Comment (Hide)
Thanks for your comment!, we will try to fix this little problem with the shower and we hope to see you on your next visit to valencia!! Cheers

51%

staff was not kind.. facilities was not good....


86%

The location is great! We've only stayed one night in Center Valencia, but it was comfortable and nice. It's a little bit hard to find for the first time and the rooms are really small, but for this price it was ok. There are lockers in each bedroom, breakfast is great and the stuff really nice :)

  • 09 Mar 2013
  • Novice Nomad
  • Anonymous
  • Poland
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
thanks for your comment, we hope to see you again and safe travels!

89%

12 dorms are not the best choice... too many people, so dirty barthroom and too much noise. 6 dorms are good, since there's less people in it, it's always clean and quite. All the staff is great, they are always nice and help in everything you need. It is located in the very center, so you can walk everywhere. And breakfast is included!!

  • 08 Mar 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi!:) Than you for your comment As you said, the 12 dorms can get crowdy when it's completely full and it also depends on the people that stay in it. However, we are very happy to see that you enjoyed your staying with us and we sure hope to see you again soon!

83%

Very nice staff, The girl who checked me was lovely, Jennifer i think her name was. Nice place, I stayed in anther hostel in Valencia and this on is much nicer!

Owner Comment (Hide)
Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

74%

There was no security when you entered the hostel. Everybody could walk in, you didn't had to show the card of the room. In the room were really big lockers! That was good :)

  • 01 Mar 2013
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Customer, Customers have it's own card to get inside their room and we have cameras that record every single person that gets inside the rooms that our staff are constantly checking to make sure everyone has a card, in case there is any weird behaviour there is staff 24h to solve the problem. Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

91%

the hostel was great. i booked for a 12 bed room and was placed in a 6 bed room where only 2 other people were staying. overall, the hostel is centrally located and the staff was very helpful with anything i needed.


86%

Because I stayed in February, I found that one blanket was a little chilly for the night. The instructions on the website concerning how to find the hostel are also a little unhelpful, as the Plaza de la Virgen isn't a big landmark - maybe instructions from Plaza de la Reina would be more useful.

  • 27 Feb 2013
  • Novice Nomad
  • Anonymous
  • France
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your comment!!! We appreciate the helpfull that you find plaza de la reina more important than plaza de la virgen, we put directions from plaza de la virgen bec appart that for us is as imprtant as (la reina) is the nearest to the hostel the only one with a fountain of all plazas downtown. About the balnket, you also have heatting in your room.....you had to ask for it at reception...... Hope to see u next year!!! XOXO

54%

well, cleanliness was not perfect, it seems the floor was not washed up. we wanted a bedroom with two beds and they gave us a double bed with no empathy or way of excuses from staff. the breakfast was the poorest ever I found in a youth hostel. I found it quite expensive within Spanish standards of living and other countries in Europe with more facilites and warmer welcome, obviously this is not for all staff. All kitchen cuttlery was plastic made, instead of washing up your own used stuff

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Hi Yolanda, I will answer to you in English as you have written in English , I dont know why you complain about the room cuz u got the room u booked a double room , if you wanted 2 beds then u should have booked a twin room;I don´t know if u are familiar with this concept in english..concerning about breakfast if u think(toasts,butter, mermelade,muffins,croisants,2 kinds of cereals,3 kinds of juices,milk,coffe, te and chocolate)is poorthen I dont ..if u considered our hostel was expensive why didnt u booked in another one?u had several in HW to choose...so wish u luck in ur next hostel experience! :)

80%

kitchen, common room, breakfast included (cereal, toast, muffin), very functional hostel, not very warm, very worth the money and great location. I will definitely stay there again when I come back, even though the beds weren't the most comfortable. They gave lockers where you can put in a euro and get it back.

Owner Comment (Hide)
Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

91%

This hostel was really nice! It's literally right next to the Plaza de la Virgen, has a free walking tour every day, free sheets, free internet/ wifi, and a free breakfast. The staff were a little reserved and the atmosphere/ community of the hostel was rather poor but the facilities were awesome and the staff completely took care of us.

Owner Comment (Hide)
Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

86%

Nice hostel near the city centre. Nice staff. And specially, great value for money. Only 10 € per night for my booking (+ the 1.50 € fee). Breakfast is coffee, cereal, juice and toast. Would go again.

Owner Comment (Hide)
Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

71%

I thought the hostel experience was a good one. For my first experience in a hostel, I can say that I enjoyed myself. The hostel was in a good location to reach different plazas and it was also within walking distance of downtown.

  • 07 Feb 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for your comment!! we hope to see you next time you are around town! Safe travels!

83%

very friendly staff but one needs to know exactly where to find abc on ones map not just an approximate circle.

Owner Comment (Hide)
Dear customer, our staff is trained to explain directions and in case they don't know we have computers to find every single place in the city, we apologize if our directions were not as accurate as you needed and we will solve this problem for the future. Thanks for your comment and we hope see you soon in the future!

89%

It's a bit to find the hostel, but if you have a map or gps, there's no problem. But it's a nice location, very near Plaza de la Virgen (my favorite place) and inside Old town centre. I love it.


71%

there was a problem with the plumbing wich made the bathroom smel very bad.


91%

This hostel was fabulous! I loved the free and cheap tours! Had a ton of fun and really enjoyed my experience.


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