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Central Station Hostel Reviews

Steenhouwerssteeg 5, Amsterdam, Netherlands

Reviews & Ratings Explained

74%

Rating
757 Total Reviews
  • 74%Value For Money
  • 77%Security
  • 91%Location
  • 74%Staff
  • 60%Atmosphere
  • 78%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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37%

I had a late arrival booked. I emailed them in advance to inform i would be late and they confirmed it was ok. When I showed up, they said they were overbooked, leaving me stranded in Amsterdam in the middle of the night. I will never give them my business again.

  • 24th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


100%

Staff are very friendly, value for money, nearby central station

  • 22nd May 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


69%

I just stayed for the night and it was quite fair. The room is big and the bathroom was clean. Bed is very comfortable but it's not made for a tall person. The cons are: scary stairs!!! A 20€ for a key deposit...I don't think this is wrong but it should be written in their description somewhere. I arrived just for the night and didn't have money enough, and they don't accept credit card as well. Last thing, don't stay there if you have an early flight. You just can check out from 07:30...


51%

It was unprofessional by not having open beds as promised. This happened twice, first time was only 3 bed when 5 were reserved and then in the middle of the second night, one bed was taken so we only had 4.

  • 20th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


43%

Extremely rude staff, claustrophobic facilities, ridiculous policies about keys, lockers etc.

  • 19th May 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Male, 25-30
  • (1 review)


66%

Good location. Close to Dam Sq/Red Light. Room was clean but the floor was dirty. Our group consisted of 3 girls aged 30 and we paid extra to secure the whole 4 bed dorm so that the room was private and just ours. However a receptionist/member of staff would frequently let himself into our room without knocking and with a key whilst we were sleeping and use the toilet in our bathroom without our permission. He would leave the bathroom door open and didn't understand the problem when challenged.

  • 18th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


80%

Very clean, very much in the centre but no common area.


60%

I'm not sure why nobody talked about the stairs in this hostel... It seems like you have to climb to your room. And to go down is really scary. Also they do not have anything besides bedrooms... Not one bathroom that we can use before check-in, or a common room. You should also be aware that if you are bigger than 1,70cm you won't fit on the bed. The rooms are good besides this, and clean. The Internet is good too, and location is good.


71%

Cheap beds, right on the middle of everything! The accommodations are definitely modest but for the location it is the cheapest and probably cleanest thing you will find. Yes it's small and the Internet doesn't really work but if you want to be more comfortable then get a hotel.


66%

The room and en suite was more than adequate. Location couldn't be better. Staff was extremely unhelpful and seems disinterested in giving recommendations. No common areas to meet people. Our room was located next to the reception and there seemed to be no attempt to keep it quiet despite a room being next door. All in all, this hostel served its purpose. A decent place to sleep but not the best hostel to meet new people.


71%

Room number 4 could use a bit more ventiliation to battle the smell. Bathroom was excellent, contrasting sharply with the simplicity of the rest of the room. Bedding was fine.


80%

Pleasantly surprised. Great location and clean but like someone else said, it's just for a bed. No common area.


40%

I arrived on May 1 and the price for a bed was really expensive. There was no living room or chair where you could sit. One could hardly turn around with the suitcase without turning against the wall. All space was occupied for making money. No place to sit down, eat food or reading the newspaper, only bed. And there was no reading lamp over the bed


94%

A really good welcoming. I recommend this hostel. Beware of stairs can be dangerous. The person who takes care of the reception was very nice.

  • 1st May 2015
  • Novice Nomad
  • Anonymous
  • France
  • All Female Group, 18-24
  • (1 review)


89%

Great location. Good price


80%

Situated on an alleyway with a locked gate at either end - very safe. Very friendly and helpful staff. No communal area;if you're looking to meet new people, hope your roommates are friendly... Refreshments sold at reception as there is no kitchen. Careful when using showers - too hot, then too cold. Kept very clean, with comfortable furnishings.


83%

No common room, so if you're looking to make some friends it is quite difficult! But rooms are spacious and very clean!


83%

Good location, decent dorms, only one bathroom for 8 people was a bit tough.


69%

It's a room and thats about it.


57%

Good location, nice staff. The problem is the manager, he didnt even respond to an email. Not an acceptable way to treat paying customers. Therefore NO recommandation

Owner Comment (Hide)
Dear guest, Thank you for your stay. we understand you are a bit upset because you were tharged for your reservation because you did not cancell on time. we have to treat all the guest equal and fair. manager

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