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Chateau Franz Backpackers Reviews

8-10 Cron Street, Franz Josef, Franz Josef, New Zealand

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Chateau Franz Backpackers

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100%

Lovely stay, very helpfull staff. Thank you.

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • Ireland
  • Female 25-30
  • (1 review)


100%

great place, free popcorns for films are awesome!!!


86%

Great location, charming cozy rooms.

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (2 reviews)


63%

The staff upon arrival (and throughout my stay) were friendly and helpful (aside from the morning of checkout, when the cleaners practically tossed us out of our room, even though we still had 45 minutes to check out). They don't have lockers. My only real complaint, is that there are no paper towels at all, so guests are expected to share the one hand towel provided in each toilet, as well as all the towels in the kitchen that are used to dry the "clean" dishes. Not cool.

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)


100%

Recommend stating here.

  • Novice Nomad
  • 27 Dec 2011
  • Anonymous
  • Australia
  • (Gender undisclosed)
  • (4 reviews)


96%

Great hostel! Very friendly and helpfull staff, free soup every day (very good after a full day hike on the ice) and a great common room packed with good movies. Would definetly saty there again!

  • Avid Traveller
  • 07 Dec 2011
  • Anonymous
  • Luxembourg
  • (Gender undisclosed)
  • (11 reviews)


93%

Very cool hostel, nice areas to chill and meet people. Very helpful staff


100%

Staff were amazing!! Gave us lots of awesome options of what to do introduced us to best coffee shop!! :):)

  • Novice Nomad
  • 05 Nov 2011
  • Anonymous
  • New Zealand
  • Female 18-24
  • (1 review)


76%

This place was okay, they messed up our booking though. We booked a twin room and they gave us a double and then said we must have booked a double despite having the booking print out there with us clearly stating twin room. They did then give us a twin room and made out like they were doing us a massive favour (by giving us what we booked) so we weren't impressed by that. However the room was nice and it seems a pleasant enough hostel/motel to stay in providing they get your booking right.

  • Globetrotter
  • 16 Oct 2011
  • Anonymous
  • England
  • Mixed Group 25-30
  • (42 reviews)


93%

Great location and very helpful staff who were extremely helpful and gave us the run down on all the activities in franz. Sky tv and big living area was very social and a great place to watch the rugby. Super clean kitchen with lots of facilities and plenty room. Would stay here again, great experience.


93%

Comfy room, we booked a dorm but had it to ourselves. The spa is a nice bonus, as are the DVDs to borrow (it rained the whole time we were in Franz Josef). We'd recommend this place to other people.


90%

Staff super friendly, we had a lovely double room with a good view...nice and warm, good size, can't complain at all.

  • Novice Nomad
  • 14 Aug 2011
  • Anonymous
  • New Zealand
  • (Gender undisclosed)
  • (2 reviews)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Franz Josef Hostels
  • 86%

  • Overall Rating
  • From 16 ratings
  • 85%Character
  • 80%Security
  • 96%Location
  • 89%Staff
  • 84%Fun
  • 85%Cleanliness

Latest Review

  • 06 Feb 2012 (100%)
  • Lovely stay, very helpfull staff. Thank you.
  • Read more...
  • Anonymous

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