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CheapSleep Helsinki Reviews

Sturenkatu 27, Helsinki, Finland

Reviews & Ratings Explained

75%

Rating
619 Total Reviews
  • 79%Value For Money
  • 81%Security
  • 67%Location
  • 79%Staff
  • 68%Atmosphere
  • 76%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

The beds were so noisy! One little move and the whole thing squeaked. Staff weren't that friendly or helpful and seemed to be more interested in whatever they were doing on the computer than serving customers. Could do with less old people and children. I though the key demographic for hostels was somewhere between 18-35?! Lockers weren't big enough. Showers were probably the only good thing there. Also, not sure why you would have a male cleaner in a female dorm. Kind of defeats the purpose?!


69%

More engaging staff would have been nice, perhaps a map and some recommendations on check-in. When I ased for somewhere good for lunch locally, I got sent to Subway. Maybe this speaks more for the area which the hostel is in, but either way, this should be looked at. Assuming there really are no good restaurants in the area, it's imperative you keep the kitchen clean and in order. It was absolutely disgusting and untidy when I went to cook at 6pm, meaning its probably like that all the time.


86%

Felt like a prison...


63%

An all around average Hostel, that has in its price its biggest selling point. That said, the common facilities are frequently cleaned and the rooms were ok: we stayed at a large 20 bed dorm, and it was decently arranged. Every bed has a large locker that you can use during your stay.

  • 1st May 2015
  • Novice Nomad
  • Anonymous
  • Portugal
  • All Male Group, 18-24
  • (1 review)


94%

It was a bit far from city center but, if you want to walk to centre it takes 30 mins. Also to nearest metro station from hostel it takes, 10 mins. And there are bus and tram stops close to hostel. So not to be at center is not a big problem. Security is good. Rooms are clean. Anyway it's a good hostel, book it you won't regret.


83%

All the staff were great. Really helpful and accommodating. The location is quite good to. You can walk everywhere or take the buses and trams if you want to save your feet. We stayed in the 26 bed dorm and it was surprisingly clean and quite considering how many people were sleeping there.


77%

I spent just one night. To enter to the hostel you need to ring the bell, it is on the right side x) You have man rooms an women rooms.


89%

Friendly and helpful staff, the rooms were very clean and felt well aired. The only slight problem was that one of our lockers didn't lock, but the lockers were pretty big so we just shared one. Other than that it was a great stay. Helsinki is very small so although the hostel was out of the centre it was still only a 20 minute walk away. Would recommend.


89%

Great place to stay, close to city center, great staff and lovely atmosphere.


71%

Is a very big hostel, my room of 24 was just to big, was difficult to sleep, my bed felt very exposed. Atmosphere was okay, but again almost to big for good atmosphere. Kitchen was well equipped but always dirty. Was out of town but only 10 mins by bus, but buses were expensive. Good supermarket right under hostel. Staff were friendly and helpful enough. Was a brilliant reptile/amphibian display centre right next door, random added bonus!


54%

we arrived only to be told that there was no record of our booking even though I had payment receipts and a confirmation email. Then I was told there was no female dorm and I was put in an all male dorm of rowdy Somalians who were staying for 3 days.It was a total mess with food and take away containers everywhere.no where near the town centre.the woman staff was no help but the 2 male staff made our stay pleasant and were a huge help once the woman had gone.security and showers were reall good

  • 3rd Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


43%

The hostel kitchen was not equipped with enough mugs and had only one big sink for ca. 40 to 50 guests at that time. But that's the smallest problem when there is an antisocial person living in that place for several days. This one guest insulted and pushed guests, but he was not removed until he met the wrong guys - they picked a fight in the middle of the living room area. Worst fact about it: the police wasn't called and it took the staff (only 2 guys) several hours to remove the antisocial.

  • 28th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


91%

Good beds, good showers; helpful and friendly staff; the place is kept clean, although the sink and kitchen utensiles are always a dirty mess (blame on the guests, not on the hostel). Well located, close to tram, bus and supermarket Alepa just downstairs; fair price.


66%

Well, the kitchen and fridges were dirty very often. But you have great showers and toilets, very clean and nice..:-)

  • 19th Mar 2015
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • All Female Group, 18-24
  • (1 review)


86%

The hostel is located a bit away from the city center, however there are good transport connections (tram 1 and 7). The hostel itself is very clean, silent and quite new. The huge community space gives it a nice touch. However, there are only five showers, two toilets and two sinks for all male guests - that could be more. The staff is friendly and supportive, a supermarket with wide opening hours is located directly beneath the hostel.


69%

This was a perfectly fine place to stay in Helsinki for the money, plenty of bathrooms and my room was nice and clean. The kitchen was small but I never had problems cooking what I wanted, but there are some very seedy men that hang around the hostel and made me feel uncomfortable. No luggage storage either


74%

There was no atmospheres at all in this hostel. I felt like everyone was looking at you as if you had done something to offend them (other people told me they felt the same), I spent most of the time in the room. The 16 bed dorm did not feel as large as I first thought. There were dividing walls, making it feel less crowded. ps. watch out for people sleeping naked in Finland. Receptionist with pink hair was very rude. Other staff not very helpful either. They thought it was a hassle to help you


83%

remarkably good service! the staff are all nice and willing to help

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)


26%

Very bad hostel. Poor location, unfriendly staff. I arrived at 10am and they did not want to check me in. But I could leave my stuff some wear on the floor. They have no luggage room. Most dirtiest hostel I have ever been to. The kitchen were one big mess, food every where, even on the floor. Toilets were not cleaned and bad smell in the rooms. Roten food in the Fridge. Cheap place but not nice at all!!!


63%

not very central, but perfeclty connected with a lot of public bus and transports,even to the airport. next door to the tropicalia ( just for you to ure as a referring point on the map) and a handy supermarket. but i challenge you to use the kitchen: is constantly dirty and full of stuff other people before you used and didn't wash. like almost all the cheap hostels in big cities there are too many "permanent resident" wich make the atmosfere weird. squeeky noisy beds. big common space.


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