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Chelsea Highline Youth Hotel Reviews

184 11th Eleventh Avenue, New York, USA

Reviews & Ratings Explained

64%

Rating
420 Total Reviews
  • 67%Value For Money
  • 66%Security
  • 78%Location
  • 67%Staff
  • 58%Atmosphere
  • 61%Cleanliness
  • 55%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

First, the staff are great and for being in Manhattan, this hostel is very fairly priced and in an artsy area. Mainly we only talked with one of the staff members, but he was extremely friendly and open to helping us out. In terms of the building, our room was large, but the lobby is quite small and there isn't much area for hanging around. But there is internet , a TV with Netflix and breakfast is included. I would recommend this hostel for anyone going to NYC.


49%

A rat in the hall two times. Not enough towels to everyone. Some staff king, as the manager, other just fine. Double rooms are good, but the beds make noises every time that someone moves in the night. A great location and cheap. The breakfast could be better but was fine to start the day. The bathroom it´s ok, just remember that if you want to get out or get in in the rush hours, could be crowed.

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


57%

totally absent employee not present at reception... giant TV in "lobby". one of most asocial hostel I know


20%

I didn't stay at either of the places I had book before arriving in NY. They are not equip to handle a person on a wheel chair. I didn't know That NY had places were you couldn't stay if you were in a wheelchair. I booked another hostle, not far from these places. Stood there for two nites. I am wondering if I can get back my booking charges back? $60 on one $40 on the other. Sincerely Melvin Pimentel


74%

Good location, and a very good price considering other hostels prices. Mattress was not really confortable but I enjoyed my time in this place.


74%

Even though theo rooms are always cold (this is known), at 600pm the staff wouldn't give me an extra blanket. "Come back at 900pm and if it's cold we'll give you one." It was 31 degrees out at the time.

  • 16th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


86%

The beds felt like plastic and it was freezing and they wouldnt give us blankets. But we spent most of our day (11 am - 4 am) out so it was alright.

  • 30th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


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