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Chelsea International Hostel Reviews

251 West 20th Street, New York, USA

Reviews & Ratings Explained


3581 Total Reviews
  • 75%Value For Money
  • 78%Security
  • 91%Location
  • 74%Staff
  • 67%Atmosphere
  • 74%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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After reading some of the reviews we where a bit apprehensive about coming here, big surprise, staff on the front desk very friendly and helpful, cleaning staff, very friendly, other people had said that they did not speak english and where rude, our experience, if you treat them how you would like to be treated, they will then stop and say hello, if you treat them like dirt you will get a bad reply. place is very basic, but does what it says on the box, will stay again and recommend others to


Stairs are steep and narrow which is a problem when carrying heavy luggage.

  • 27th Apr 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


The single rooms in bldg 249 are very noisy(a lot of street noise). A pair of ear plugs are a must.


UNFRIENDLY staff, excellent location and fair prices.


Solid stay as usual...just the basics & absolutely perfect location.


Not great, but not too bad. I didn't have much contact w/ the staff, but the little I had they're nice. The breakfast is not good at all, the rooms and bathrooms are ok. Wifi only in the common area, which I didn't use because was not very cozy. The localization is really good, and considering NY prices it's reasonable.


I enjoyed my stay here, the staff was helpful, the room was clean and although I didn't take advantage of the free Wi-Fi or the other amenities, the fact that they had that option was great. The hostel was just three blocks away from a subway station, the neighborhood was quiet and clean, and I felt safe in the area, which as a single female traveler it's really important.

  • 24th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


It was great experience . I stayed at the hostel 2 nights. Clean, safe and amazing location. Good and friendly staff.

  • 23rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Turkey
  • Female, 25-30
  • (1 review)


Wifi signal not always consistent


the internet connection can only be reached at the kitchen


This is my 5th time staying here. fab location, in the heart of Chelsea, close to midtown & downtown, a couple of blocks from Highline, close to bars/shops in Chelsea, Meatpacking, West Village. Unfortunately the single room I stayed in this time didn't have a good view, there was constant clanging noise from the waterpipes all night. Breakfast is minimal (grape jelly on a bagel?!) cleaners seem to always be cleaning so never piece & quiet. The room price has doubled since my last stay too...


Amazing place, close to Subway in a good neighborhood. If I come back to NY, I will stay there again.

  • 18th Apr 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


The room had so much bad smell. Blankets and sheets were not clean enough. I felt extremely itch.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)


The location of the hostel is great: only 2 blocks away from subway lines, surrounded by markets and restaurants. The rooms were ok, but poor maintenance: they should be cleaner and some deserve a renovation (I stayed in 3 different rooms there), specially the windows, that don't block any of the noise from the street (ask for a room facing the internal court) or the sunlight (very sheer window treatments). Good breakfast included. Wifi only in the common areas and rooms close to them, crazy.


Great staff, friendly and accomodating. Decent facilities but beds and rooms could be better. Have stayed at better and cheaper hostels but this one is truly recommended for less than a week. Longer stay requires better beds!


I'd like to have a soap in my bathroom. It's something like a little minimum you expect then you book a room for $90 per night.


Nobody smiled, staff were unfriendly Full of school kids - they were loud, annoying and ate ALL the free pizza No wifi in rooms Nobody told the incredibly loud people who were in the courtyard all night to be quiet, even though it was supposed to shut at 10 or 11. The heat in the rooms was RIDICULOUS. Unbearable and unnecessary. Felt sick every morning until it was turned off (apparently the hostel has no way of turning it down, which seems strange, but that is what we were told),


Great place to stay because of the location. Always a pleasure to have a breakfast the morning.


Very nice stay, great location, unbeatable price. I loved my holiday. Thanks to all of you.

  • 3rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


the breakfast was poor.

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