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Chelsea International Hostel Reviews

251 West 20th Street, New York, USA

Reviews & Ratings Explained


3325 Total Reviews
  • 72%Value For Money
  • 78%Security
  • 90%Location
  • 73%Staff
  • 69%Atmosphere
  • 74%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This hostel is in a fantastic location and is very social due to the courtyard which lots of people hang out in making it easy to meet people. I would definitely stay there again.


Some staff were not helpful when asked questions. Anyone on the street can walk into the hostel any time. Room door locks were not sufficient.


Great location but still a quiet street. Breakfast is very basic so u might wanna visit the neighborhood delis. The toilets and showers are not shiny but worked well enough. Air con in the room was working well. A lot a variance what it comes to friendliness of the staff. Most of then great, one older man very rude and seemed to hate his job.


This was my first stay at a hostel. I had to travel alone for a change, so a hotel room in downtown Manhattan seemed kind of pricey for one person. I got a single room in the Chelsea instead and I'm quite happy with that decision. I would call it military barracks standard: basic necessities including sink in the room, but clean and well kept. The included breakfast (coffee, OJ, bagel, cereal, fruit) was enough to get you started for the day. Nice guests, and the staff was helpful when needed.

  • 7th Jul 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


Certainly no value for money. Further, I am accustomed to having all taxes and other hidden costs included in the advertised price, not added after you book.


Best place to make friends (at least when you leave your electronic devices at home) and best staff, larry luciano and tim and the rest. Best beds, only hostel i know of that provides fresh fruits w/ breakfast, pizza nights (too many to finish) and comedy nights w/ free beer. All shops around the corner and the 2 most convenient subway lines as well! LOVE IT!


The room was clean and had air conditioning, wireless, lockers, and a sink with hot water, the guy at the front desk was very helpful and sweet, and the free cereal, coffee, fresh fruit, and luscious New York bagels every morning were great. I also liked sitting on the benches outside for breakfast because I got to meet other travelers. I chose this place because of its proximity to the Javits Convention Center but it happens to be in a really good location anyway.


A good option in NYC, but the hostel could offer somebody to carry luggages over the stairs.


Due to Hurricane Arthur I had a 4hour delay. Checked in at 3AM and the guy at the check-in was really nice. Location is very good, especially with the citibike-rental-station next to it. Didn't know they had breakfast, too, so I was really happy to start every day with a bagel and an apple. Showers and toilets are pretty small, but it's a hostel. It was my first time in NYC and for sleeping and showering the Hostel was perfect. I would definetely stay there again.


Great location. Most of the staff is friendly. Our room was clean and spacious, and was directly in the courtyard, which we really enjoyed. Don't expect much from the included breakfast, although the bagels were pretty good, and the apple jelly was surprisingly good too.


This hostel was quite good, could do with a bit of a renovation, the facilities where basic, but clean and everything worked. Was also in a great spot, the staff where quite helpful as well.


The shower was better than in a Hotel. They could have added bananas to the breakfast fruit, and given more pizza choices on the 'free pizza' night. Also providing free milk for guests to use to make a cuppa would be a bonus. It was great talking to the other Hostellers at breakfast time...and it was very social that way. Ruth.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


Really disliked this hostel, would never stay again. The atmosphere is like a prison. The breakfast is bad, it was just a dry bagel and a piece of fruit. The rooms are old, my door didnt lock properly, andthe heads of the beds are about one inch from each other. The staff (except one younger guy who was lovely) were kind of rude - they didn't seem to have the time to help you with anything and were arguing with each other at times in front of us customers. This was bad value for money.

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