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Chelsea International Hostel Reviews

251 West 20th Street, New York, USA

Reviews & Ratings Explained


3993 Total Reviews
  • 73%Value For Money
  • 79%Security
  • 91%Location
  • 74%Staff
  • 71%Atmosphere
  • 75%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This is my 5th time staying here. fab location, in the heart of Chelsea, close to midtown & downtown, a couple of blocks from Highline, close to bars/shops in Chelsea, Meatpacking, West Village. Unfortunately the single room I stayed in this time didn't have a good view, there was constant clanging noise from the waterpipes all night. Breakfast is minimal (grape jelly on a bagel?!) cleaners seem to always be cleaning so never piece & quiet. The room price has doubled since my last stay too...


Amazing place, close to Subway in a good neighborhood. If I come back to NY, I will stay there again.

  • 18th Apr 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


The room had so much bad smell. Blankets and sheets were not clean enough. I felt extremely itch.

  • 16th Apr 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)


The location of the hostel is great: only 2 blocks away from subway lines, surrounded by markets and restaurants. The rooms were ok, but poor maintenance: they should be cleaner and some deserve a renovation (I stayed in 3 different rooms there), specially the windows, that don't block any of the noise from the street (ask for a room facing the internal court) or the sunlight (very sheer window treatments). Good breakfast included. Wifi only in the common areas and rooms close to them, crazy.


Great staff, friendly and accomodating. Decent facilities but beds and rooms could be better. Have stayed at better and cheaper hostels but this one is truly recommended for less than a week. Longer stay requires better beds!


I'd like to have a soap in my bathroom. It's something like a little minimum you expect then you book a room for $90 per night.


Nobody smiled, staff were unfriendly Full of school kids - they were loud, annoying and ate ALL the free pizza No wifi in rooms Nobody told the incredibly loud people who were in the courtyard all night to be quiet, even though it was supposed to shut at 10 or 11. The heat in the rooms was RIDICULOUS. Unbearable and unnecessary. Felt sick every morning until it was turned off (apparently the hostel has no way of turning it down, which seems strange, but that is what we were told),


Great place to stay because of the location. Always a pleasure to have a breakfast the morning.


Staff is not very friendly. Facilities are OK but not comfortable. Breakfast is really poor. Only really good thing is the location, close to a lot in Manhattan.

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