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Chengdu Mix Hostel Backpackers Reviews

#23 Xing Hui Xi Lu Rd., Chengdu, China

Reviews & Ratings Explained

94%Overall Rating

From 86 ratings
  • 96%Character
  • 94%Security
  • 91%Location
  • 97%Staff
  • 96%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

It is my first time to Chengdu and also in Mix Hostel. I really love this place and people here, especially the two young smiling beauties, Elaine and Bella. It is tidy and colorful on the third floor, since many beautiful flowers and great sunshine, even there is no WIFI on the thrid floor. I\'d like to stay here for long and choose here when I come back to Chengdu again.

  • Novice Nomad
  • 22 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Then we'll see you again :) Best regards,

77%

friendly and helpfull staff with nice suroundings but it was overshadowed by lack of regular cleaning especially floors of rooms and commmunal showers. Easily remedied if they want to!

  • Novice Nomad
  • 21 Mar 2012
  • Anonymous
  • New Zealand
  • Mixed Group 25-30
  • (1 review)

Owner Comment (Show)
We will run into an investigation now to find out the problem. Thank you so much for your feedback, this is very helpful. To avoid it happened again in future, we've notified our cleaning ladies to give room floor and communal shower clean more frequently than before and focus on some blackspot in hostel. We are sorry for your unpleasant experience and we'll try to improve. And hope next time you could come back to supervise us again :) Have a nice day,

87%

To be exact, i stayed at Lazybones which is under one management with Mix Hostel, but since i can't make a booking for triple room in Lazybones via hostelworld, i made a book via Mix. It was awesome with this hostel. We stayed for 1 night before leaving to Jiuzhaigou and 2 nights after. The staff were really helpful (Violet, Kaye, Coney, Ava, Ray). It also very very near with metro/subway station and also pass by a bus to Xin Nan Men station which is very convenient since it's big station

  • Novice Nomad
  • 17 Mar 2012
  • Anonymous
  • Indonesia
  • Male 25-30
  • (1 review)

Owner Comment (Show)
We have our travelers inter exchanged due to the short of beds sometime during the peak season and holiday days, as you mentioned yes it's all under the same management, so you'll enjoy the same service but different vibe and style :) Thanks for your comment, hope to have you stayed with us again in future.:) Greetings,

100%

Elaine was excellent, best host I ever met in a hostel. She helped with everything and really put in alot of work to help us two Irish guys to plan our crazy 3 weeks in China. Elaine was very knowledgable and great fun. All the girls were a great help. The food was excellent and the vibe was very chilled out and relaxed. I would highly recommend this hostel.

  • Novice Nomad
  • 14 Mar 2012
  • Anonymous
  • Ireland
  • Male 31-40
  • (1 review)

Owner Comment (Show)
I'll pass this comment to Elaine, she must be very pleased :) Thanks for choosing our hostel to stay, see you again, Best regards,

100%

The only words that I have to say is super!!!This is the best hostel I've ever been to!You will regret if you choose another ;)

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • Macau
  • Female 18-24
  • (3 reviews)

Owner Comment (Show)
Hey you know what! Your name is only one word different from my name hahaha, thanks for your ful rating, we'll keep up! Thanks,

100%

Fabulous room with electric blanket. Dumpling party was fun and the beer was cheap, Also the staff were so friendly, one lad on reception really went out of his way to help us out with a train ticket. Good for excursions.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • England
  • Couple 25-30
  • (3 reviews)

Owner Comment (Show)
Really appreciate for your full rating, it definitely motivates us to keep up:) Best regards,

90%

Cool place to stay. Really nice and helpful staff, I definitely would stay there again .

  • Avid Traveller
  • 08 Mar 2012
  • Anonymous
  • England
  • Male 18-24
  • (12 reviews)

Owner Comment (Show)
We are so glad that you liked our hostel, hope to meet you again if you return back to Chengdu:) Sincerely,

93%

It's old but a great hostel. Some re freshening can help. Staff is excellent and I love the lobby. its a very relaxing place to sit around. nice atmosphere. They also have activities a couple times a day.

  • Novice Nomad
  • 05 Mar 2012
  • Anonymous
  • China
  • Male 25-30
  • (5 reviews)

Owner Comment (Show)
Thanks for your comment, hope to see you again :) Best regards,

100%

One of my favorite hostels so far, nice & competent staff. I really recommend the panda-tour. Really enjoyed their Western & Asian food, fair prices.

  • Novice Nomad
  • 27 Feb 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Thanks for your stay, we'll look forward to meeting you guys again in near future :) Best regards,

90%

I love the place

  • Novice Nomad
  • 21 Feb 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Then hope to see you again ^^ With our best regards,

100%

An excellent place to stay - very handy for the station, and in the right direction for the town centre. The map of the city that the hostel provide is particularly useful, especially with bus routes and all places of interest included. The staff were helpful and knowledgeable about the trips that they run. The food was good value and tasty. The only problem was that we were there in the middle of winter, and it was a bit cold, especially in the common areas.

  • Globetrotter
  • 17 Feb 2012
  • Anonymous
  • England
  • Couple 31-40
  • (48 reviews)

Owner Comment (Show)
Thanks for your comment, we usually turn up the heat from 9 or 10am when travelers start getting up, and sometimes in order to get fresh air in the common area we'll open all doors and windows for a while, might you happened to be in the common area around this time...Sorry for this little unpleasant, we'll try to keep common area always warm. Good news, after this month the perfect season of Chengdu will come, it will be very warm with lots of blossoms booming~~ Have a nice trip,

100%

Karen is a sweetheart. only complaint is they should supply towels

  • Novice Nomad
  • 14 Feb 2012
  • Anonymous
  • Canada
  • Male 41+
  • (1 review)

Owner Comment (Show)
The concern for environment is the main reason why most of hostels in the world do not provide towels, however in most of hostels you can buy a towel. We too have towels at reception and sold in very affordable price. Karen will be pleased to see this review on her ^^ Thanks for your comment and have a nice day! Best regards,

100%

Lots of organized tour groups and hostel activities. Friendly, helpful staff. Great in-house restaurant with Sichuan and Western dishes. Close to public transportation. Across the street from teahouses with views of the canal. I woke up to the sounds of birds chirping, which I\'ve never experienced anywhere else in China. Interesting travelers. Relaxing common space with fountains and plants. The city\'s so nice that I am planning to go back, and I\'m definitely staying at Mix Hostel.

  • Novice Nomad
  • 11 Feb 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
We are looking forward to have you stayed with us again, until then take care and enjoy your travel! ^^ Best regards,

87%

Very friendly and helpful staff. Twin private room was peaceful and clean. Only minus from so called 'guided' tour to Panda research center, there was basically no guide, just the driver who spoke only chinese

  • Novice Nomad
  • 06 Feb 2012
  • Anonymous
  • Finland
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you so much for your comment. Right, the "Panda tour" arranged by Chengdu's hostels actually is the transfer+entrance ticket package service, it's very cheap that's why none of the hostel provides professional tour guide. It's kinda of semi-independent tour, why driver takes over the "tour guide" job is because this base is huge, many activities of Panda are happened in the early morning, driver just brings tourists to those important spots on time so you won't miss it. Have a good day,

100%

Absolutely no complaints whatsoever. Perfect.

  • Novice Nomad
  • 29 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thanks for stay, hope to see you and your friends again in future, Best regards,

97%

Excellent and friendly staff, good location in the city and definetely the cozyest hostel I've been to so far. Their tour to Tibet delivered a great experience!

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • Sweden
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Thanks for your review, and glad that you enjoyed your Tibet trip, hope to see you again. Best wishes,

83%

nice place can really recommend it, also the offer to visit the panda breeding is worth it

  • Novice Nomad
  • 26 Jan 2012
  • Anonymous
  • Germany
  • (Gender undisclosed)
  • (3 reviews)


93%

PERFECT, amazing atmosphere, staff is very kind and very helpful, you can ask them anything. They also propose tours very interesting and not so expensive. I love mix hostel

  • Novice Nomad
  • 23 Jan 2012
  • Anonymous
  • France
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you~~~ Have a nice day!

97%

i was surprised by the friendly staff!!!!

  • Novice Nomad
  • 13 Jan 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (3 reviews)

Owner Comment (Show)
That's the essential core of Mix hostel ^^ Thanks for stay! Have a nice day!

93%

Me and my friend really enjoyed staying at this hostel. We stayed in two different rooms, both two bed rooms, both were clean, comfortable, with air-con which acts as a heater and electric blankets. The second room had a window which wouldn't shut, but that was the only problem. The atmosphere was nice, the bar area is a great place to hang out. The staff were friendly and helpful and we met some great people. Definitely recommended, good value too.

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • England
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
We have notified our maintenance worker to fix the window problem, thanks for your feedback! ^^ With best regards,

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