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Chengdu Mix Hostel Backpackers Reviews

#23 Xing Hui Xi Lu Rd., Chengdu, China

Reviews & Ratings Explained

93%

Rating
1482 Total Reviews
  • 95%Value For Money
  • 92%Security
  • 88%Location
  • 97%Staff
  • 96%Atmosphere
  • 91%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The staff for us lets this hostel down. We rang twice ahead of our arrival to organise a panda tour. We were told confusing and wrong information. Vivienne on reception was no help. The only time she was happy was when she said we should give her 90% review as we were leaving. It's not a good way to leave a guest. We got a taxi, which was cheaper and quicker, and you CAN get them back from the panda base despite what hostel says. There were 4 lined up when we left at 12.

Owner Comment (Hide)
Dear Mark, We are so sorry for the unpleasant experience during your stay at our hostel, we'll go to find out the problem and improve the service accordingly. Your valuable feedback is always helpful. Hope you have a nice trip.--Mix Hostel

89%

MIX-Hostel is a really cozy place for backpackers and weekend travellers, as it´s a quite safe place and well located near the city centre. You´ll need to walk 20 min. to get to Tianfu Square. The staff is super nice, they´ll warmheartedly everyone and provide everyone with a city map etc. Although it has many facilities (all you can think of as a backpacker), the hostel is really affordable for most people. Sadly, it´s not the cleanest place (water dropping from the ceiling, small toilets).


100%

Great hostel couldn't fault a thing, staff are extra helpful give you information on how to get everywhere. Meal deals are great recommend the milkshakes. Beds come with curtains and own light. Would defiantly stay here again, best hostel we have stayed in China


100%

A really good place to stay and very helpful staff with special thanks to Aimy, Vivian and Victoria for their friendly help in searching and sorting advance train tickest!


100%

What a great hostel! Easy to find, close to the metro stop, nice clean rooms (if a little chilly). Really helpful staff, friendly atmosphere in the common area and bar (and very reasonably priced drinks, 6rmb beers!) This is an excellent hostel for exploring the city, or for a base for exploring Szechwan in general. Don't put too much hope in the complementary breakfast though, the bread and jam will likely have you hungry again by 10.30!


100%

Lovely knowledgable staff - they were excellent and recommending an organising things to do in the area. Good (both western and local) food and drinks for reasonable prices. I stayed in a female 4 bed dorm room with a/c. It costs extra for the heat pump rooms but worth it in the winter. Electric blankets on the beds as well. Good cosy vibes in the common area with plenty of seating.


97%

Better beds!

  • 27th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


97%

Security would have been excellent, but the padlocks they give you can be opened by the other keys of the padlocks of other guests. Other than that though, incredible hostel! Great atmosphere, comfy beds and the staff are wicked! Always helpful and up for a good laugh

  • 26th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


100%

This is an amazing hostel and excellent value for money. They really go all out to make you feel at home, especially with thwir free activities and hotpot nights.Also the cocktails are 20% off every night between 7~9pm (50% off on hotpot night. The food is lush and excellent options for vegetarians. The outdoor gardens and tv room gives it an extra touch. The staff are very friendly and always helpful, especially Amy, she`s amazing. If you are in Chengdu, definitely stay here!!


91%

You guys shd keep a microwave as well. Otherwise it was great.


97%

Loved it! Very nice atmosphere, staff speaks English, nice restaurant (you actually get some light breakfast). Located a bit to the north of the city centre, 10-15 min walk from subway. Highly recommended!!


94%

The stuff was super nice and helpful. They helped us a lot with the planing, what to see. We had a problem with the train tickets and they helped us to find how to get to our next destination and to buy the tickets. Love you Victoria!

Owner Comment (Hide)
Hi Pablo&Jaime&Ignacio, Thanks for your great review, it definitely motivates us to do job better! We hope to have you stay with us again in near future. Wish you a great journey. Best regards. Mix hostel team:)

100%

Very good place, cheap with free breakfast, and very cool staff ! I recommend !

  • 22nd Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)


86%

Great tours, atmosphere and staff. Electric blankets a nice touch on cold days.

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 31-40
  • (1 review)


100%

Wonderful staff, good atmosphere and great room/shower and so on. Nice food aswell.


97%

An absolutely brilliant hostel! The staff where amazing and they all spoke very good English. If I were going back to Chengdu I would certainly stay there again!

  • 16th Feb 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)


100%

This was by far our best hostel experience in China after one month! The staff was AMAZING and the cleaning ladies are SOOO sweet! Plus the noodle place next door is really good.


77%

Staff was really nice abd helpful, they have a great map of the city and a lot of tips about the city and nearby places.


66%

Nice staff, tasty food and good location because near to north train station! Dorm rooms were a bit small and smelly and the toilets claustrophobic. Toilets and shower are not ensuite in dorms but outside in the yard. Not very nice in winter when Chengdu can be really cold. Had another stay at the lazybones hostel (they belong together) and would recommend that one instead because of its more modern facilities and better atmosphere...


97%

Really enjoyed staying here, the staff are all lovely and very helpful. Their food is great too.


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