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Chester Hotel Reviews

27-29 Longmoore Street, Victoria, London, England

Reviews & Ratings Explained

65%

Rating
34 Total Reviews
  • 68%Value For Money
  • 66%Security
  • 84%Location
  • 68%Staff
  • 60%Atmosphere
  • 58%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

they were refurbishing and the paint was everywhere, I could just not breathe but they were super friendly and issued me a cancelation.


57%

The best thing about this hostel is the location, the rooms so small and was not clean like it;s should be, I had a room with bath..ect but It was not like the photos they put it online , beside the view of the window was terrible .

  • 13th Mar 2014
  • Novice Nomad
  • Anonymous
  • Iceland
  • Male, 31-40
  • (1 review)


77%

Location of the hotel is Excellent, very close to a lot of the main attraction in London. Quite a few restaurants, cafes and shops near by which is good if you want something quick. The hotel was on a nice quiet street. However if other residents are loud you can hear them and it can be annoying/disturbing. Overall the room was a good size.

  • 26th Jan 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


57%

The bathroom was so small and poor, like a cabin of an aeroplane. It was clean, at least our bedroom situated on the top of the flat (3º floor without lift) because another family who booked a room on ground floor or maybe a room downstairs they discuss with recepcionist (talking about how small bedroom is, dirty...). Maybe we were lucky on our vacancy but if you can booked the last floor (that bedroom was for 4 people).

  • 12th Dec 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


49%

I'll try to keep it short. #1 They should really say that their rooms are REALLY small so its not a shocker when you try to get in. #2 Who gets the idea to wash all the carpets in the hotel at the same time!!, and then you get all the rooms with wet carpet!!! you can't even take off your shoes!!. #3 My room (#7) had a horrible smell coming out of the bathroom!! Why can't they fix that!!. #4 Hairs on the blankets, mold in the bathroom, no high dusting. Clean the f... place you guys!!

  • 21st Nov 2013
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


43%

My 'room' was a windowless basement cell. I was shocked when I was told this was my room. A thin wall separated me from the share bathroom which was horrible. I've stayed in much better for much less. Staff seemed uninterested and dull. Definitely won't be back.


The reviews below do not count toward the property's recent rating.
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77%

I booked a single basic room + shared bathroom. It was very (very, very!) small but it was what the description says it was: "a box room". The room was clean, the towel too and the bed was comfortable enough. Bathroom was clean and in this small room I had internet, kettle, tea/coffee/milk, TV and heater! So not bad in my opinion! Location wise, it is just perfect! 5-10 minutes walk to Victoria and lots of restaurant nearby + a massive Sainsbury’s. Good value for money.


43%

I THINK THAT THE ROOM IS SO SMALL AND WHEN I WANTED TO SLEEP I FOUND SOME THINGS UNDER THE BLANKET

  • 24th Jun 2010
  • Novice Nomad
  • Anonymous
  • Saudi Arabia
  • (1 review)


70%

Very small rooms, at least the one I stayed.


63%

The hotel is currently undergoing renovations so there is a bit of mess around but it is restrained. The room wasn't big enough to swing a cat in - the bathroom door didnt even open fully cos it hit the bed. The bathroom had been done up very nicely though. Located about a 5 minute walk from Victoria station so location was great.


67%

2 nights, Shower quite small, but all in all "ok" to stay there to visit London for a short time. Other guests arriving at night had problems (with the staff) to come in, even though their credit card had been charged ... i don´t know what happened, but be a little bit careful anyway ...


67%

It's because I stayed in the single room with private bathroom, I think the average is not bad. But there is a little thing can improve is the room cleanliness.


73%

There was a slight problem with the room not being ready, but the hotel staff were very accommodating and let mehave the room for nothing. Good customer service.


53%

We enjoyed our stay at the chester hotel merely for the location- only a 2min walk from Victoria station and it was around the corner from a sainburies and local cafes/restaurants. Things that weren\'t so great were the shared bathroom which was always dirty and never had any toilet roll as we had to ask for some several times. Also our bedroom was only just big enough to fit a double bed in with room to squeeze around the side (no exageration). The staff weren\'t very helpful and our room was not cleaned before we arrived, all it needed was a hoover. If you are just looking for a bed for a few nights in a great location then this will be fine for you, but not if you want to stay in a decent hotel.


57%

The hostel is a bit hard to find initially. There is a supermarket just around the corner and lots of cafés and restaurants near by. Nice place, just needs to be maintained a bit better.


37%

the room is very small, no space to open my luggage pack.Very thin walls, you can hear people passing your room. The cleaningless is just average. It needs about 15 minutes walk to the victoria station. Frustrated when you see so many hotels closer than yours along the way. And wanted to charge us for storage of luggage when we want to check out and go out for lunch. I was disappointed to get such a room and service with such a cost.

Owner Comment (Hide)
We are only 5 minutes walk from Victoria Train and Coach Stations.

83%

staff were very helpful, great location!


77%

The bathroom and room were on the small side, not a big or fun hostel but good and comfortable for a night. Staff were really nice. Really close to Victoria bus and train stations so very handy if your travelling by train or to the airport the next day.


53%

good location(5min from tube/victoria station), room very small(but bed for 2), television had no connection with aerial, room and bathroom were not so clean, the bathroom was only on ground floor. Staff ok. There was no restriction on entering/exiting hour. Unfortunately someone had the bad idea to paint something somewhere; the smell of fresh paint in the room, very unbeareable. A little bit expensive for what you get(by paying with credit card there was a 3GBP overcharge).

Owner Comment (Hide)
Only 3 rooms share 2 separate bathrooms. This double room was only £40, one of the cheapest in London

87%

Great place in a great location at great prices! The rooms are lovely and clean, much better than expected! The beds were large, probably twin-sized at least.


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