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Chicago Getaway Hostel Reviews

616 West Arlington Place, Chicago, Chicago, Illinois, USA

Reviews & Ratings Explained

90%

Rating
1716 Total Reviews
  • 89%Value For Money
  • 95%Security
  • 85%Location
  • 93%Staff
  • 90%Atmosphere
  • 88%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Nice location and very good value for money.

  • 3rd Oct 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for staying at the Getaway Hostel. We appreciate you taking the time to review your stay. We are glad to hear that you enjoyed your stay and valued all of our facilities and amenities. We'll see you during your next trip to Chicago. Cheers, Jason Schultz General Manager

97%

Great hostel! Great informative staff will be returning!

Owner Comment (Hide)
Hello, Thank you for staying at the Getaway. We are very happy that we were able to provide you with a great stay. We can't wait to see you again! Take care, Jason Schultz General Manager

94%

really nice hostel. recommended.

Owner Comment (Hide)
Hello, Thank you for staying with us and for your review. It's great to hear that you had a pleasant experience with us. We would love to welcome you again and anyone you recommend. We hope you enjoy the rest of your travels. Cheers, Jason Schultz General Manager

86%

Really amazing hostel, there were several large groups which made it hard at times to meet people. the only real downside was my travel buddy was robbed of around $4000 by a con artist in the hostel who also jacked a couple other people that stayed there that day.

Owner Comment (Hide)
Hello, Thank you for staying with us and for your review. We are pleased that you enjoyed our hostel and all that we had to offer. We are sorry to hear about the trouble your friend encountered. This situation never occurs at the hostel but we do encourage our guests to utilize our complimentary lockers while staying in our dorms. Please do not hesitate to contact us for any assistance we can provide. We hope you enjoy the rest or your travels. Sincerely, Jason Schultz General Manager

91%

I returned to this hostel to go to an event in Chicago. My stay this time was good but I was disappointed with the staff. I arrived hours late due to my transportation. I called them to inform them and when I arrived at 2:00 a.m. the receptionist gave me an attitude about arriving late. I can never understand why they would give you an attitude I even was nice enough to call them ahead of time to let them know I was arriving late only to be treated with an attitude by the staff.

Owner Comment (Hide)
Greetings, Thank you very much for returning to the Getaway and for your review. I am sorry to hear about your interaction with our staff upon your arrival. Our staff takes much pride in providing our guests with an authentic experience with friendly service and I am sorry this was not the case upon arrival. We look forward to seeing you again and improving your next experience. Take care, Jason Schultz General Manager

97%

Theres not much to say: Great breakfast, awesome location, really nice staff, nice rooms, so that is one perfect hostel I'd say.

Owner Comment (Hide)
Hello, Thank you for staying with us. We're glad that the few words you have to say about the hostel are so positive. Our goal is to provide all guests with a perfect stay which we are happy to hear we accomplished during your visit to Chicago. We can't wait to see you again. Take care, Jason Schultz General Manager

100%

This hostel is simply amazing. Went to Chicago for a solo weekend adventure and quite glad I booked this hostel. Everything about it is excellent including the breakfast. I highly recommend this hostel for everyone. Marc

Owner Comment (Hide)
Hi Thank you for your review. We are flattered to receive your perfect score. We take pride in providing guests with a clean, fun and affordable place to rest and we're glad we accomplished our mission with you. We look forward to seeing you again enjoying our complimentary breakfast and visiting Chicago. Cheers, Jason Schultz General Manager

91%

Good location. Very efficiently run. Met our expectations completely. Great price-performer.

  • 20th Sep 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for taking the time to review your Getaway experience. We are striving to become the #1 hostel in the US with providing guests with great value and facilities. We look forward to seeing you again. Cheers, Jason Schultz General Manager

80%

Cleaning Staff were very loud on corridors early every morning.

  • 19th Sep 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for your review. We're pleased to hear that you enjoyed your overall stay. We will be sure to address your noise concern with our staff during our next bi-weekly meeting. We look forward to improve your experience during your next visit. Take care, Jason Schultz General Manager

86%

Just a really nice, clean, comfortable hostel in a easily accessible location! The only gripe is that there were bo charge points by my bed so I had to stay up charging my phone off the computers until I had enough power to use it as my alarm clock. That small problem aside, I thoroughly recommend this hostel!

Owner Comment (Hide)
Hi Elliot, Thank you for choosing to stay with us and for writing a review. We love to hear that you enjoyed your stay with us and had a good time in Chicago. We look forward to your next stay with us. Cheers, Jason Schultz General Manager

86%

Getaway hostel is a cool hostel, the staff is very friendly and they are interessted in doing stuff with their guests which is way cool. eveything is clean and the price is fair. Would always stay there again!

Owner Comment (Hide)
Hi, Thank you for taking the time to review the Getaway. We are happy to hear that you had an excellent stay with us. We can't wait to see you again during another trip to Chicago. Cheers, Jason Schultz General Manager

89%

it was great exprience that i stayed at chicago getaway hostel. staff was so kind, and atmosphere also was so good. i met some freinds at there. and i had a great time at your hostel.

  • 11th Sep 2013
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Greetings, Thank you very much for your feedback and for choosing the Getaway. We are glad that you took advantage of our common spaces and mingled with fellow travelers. We can't wait to welcome you again at the Chi-town Getaway! Take care, Jason Schultz General Manager

97%

I can recommend this hostel to everyone!!! It's great there!!!

  • 10th Sep 2013
  • Novice Nomad
  • Anonymous
  • Bulgaria
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Thank you very much for your review. We are thrilled that you chose to stay with us and we're even happier to hear that you had a great experience. We would love to welcome anybody you send our way and we'll be sure they enjoy Chicago the right way! We look forward to your next visit. Cheers, Jason Schultz General Manager

97%

Great hostel, Looks more like a business hotel! Very clean, great facilities, the only things I didn't like too much was the location (about 10 min to the subway, another 15 min into the city) and that the wifi was just working in the lobby. Parking is quite expensive, but the staff is really helpful.

Owner Comment (Hide)
Hello, Thank you for choosing to stay with us and for writing a review. It's great to hear that you had a great experience with us and enjoyed all of our facilities. We have recently completed a full WIFI extension which guests can access throughout the entire building. We hope to welcome you again! Thank you! Jason Schultz General Manager

89%

Great hostel. I wish there was a more information with the touch screen concierge it only had a few options for restaurants and a deep dish pizza option. We found a really great Thai place around the corner that was fantastic. Only down side was that we got 3 different sets of directions for public transportation back to O'Hare. Maybe have the most efficient way available for consistency. Breakfast was great and the rooms and bathrooms were kept clean.

  • 6th Sep 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello Thank you for staying with us during your time in Chicago and for your review. It's great that you took advantage of our fantastic location and sample some of the local restaurants. We can't wait to welcome you back to the Getaway during your next journey. Cheers, Jason Schultz General Manager

97%

Amazing stay, thank you!! I didn't want to leave!

Owner Comment (Hide)
Hi, Thank you for reviewing your recent stay with us. You do not have to thank us, we love to ensure that our guests are having a fantastic time during their stay. We hope we can welcome you again for years to come! Cheers, Jason Schultz General Manager

97%

Amazing hostel with excellent service. They run it like a hotel and you can tell they take pride in delivering the best customer service. Located in nice, safe neighbourhood; close to everything you need.

Owner Comment (Hide)
Hi Matthew, We're happy to hear about your pleasant stay with us. Our entire staff is focused on providing our guests with excellent service and we look to WOW our guests during each interaction. We hope to see you again! Safe travels, Jason Schultz General Manager

100%

It is one of the best hostels I've stayed. It has activities everyday, and it is located in a great neighborhood.

Owner Comment (Hide)
Cristobal, Thank you for writing a review about your recent stay with us. We are flattered to be called "one of the best hostels" you have ever stayed at. We love to hear that our guests are having a great time during their visit to the Getaway. We can't wait to catch you again at one of our social events during your next time at the hostel. Cheers, Jason Schultz General Manager

100%

This Hostel s amazing, it was nicer, cleaner and more amenties then most Hotels I've stayed in! It had amazing activities going on thorughout the week to keep you entertained, the staff were amazing especially Alison and Melanie who gave us laods of information even on the more odd requests about the City there is nothing they didn't know about Chicago!! Even the breakfast was immense with loads of choice and everything was fresh! Highly reccomend!

Owner Comment (Hide)
Hello Ayiesha, Thank you for your review of the Getaway. Our staff loves to WOW each guest, especially when it comes to making recommendations in Chicago - thanks for the front desk shout outs! We can't wait to have you swing by the Getaway again in the future. Safe travels, Jason Schultz General Manager

94%

We stayed in a room for 2, so I don't know what the dorms look like. The staff were really friendly, there is great common area with high speed internet, 6 computers, you can print for free, the bathrooms are gorgeous! They have many activities for you every night like free barbecue and pub crawl etc. The only thing we didn't like was that the room wasn't very cozy, maybe picture on the wall and rug on floor would make huge difference.


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