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Chicago Getaway Hostel Reviews

616 West Arlington Place, Chicago, Chicago, USA

Reviews & Ratings Explained

90%

Rating
1934 Total Reviews
  • 89%Value For Money
  • 92%Security
  • 87%Location
  • 93%Staff
  • 88%Atmosphere
  • 89%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

One of the best hostels I have ever stayed at, very clean, great atmosphere and the staff (specifically Melanie) was simply amazing.

Owner Comment (Hide)
Hello, Wow, thank you for your great review after staying with us. We are stoked about your positive experience. We will pass the compliment over to our staff and let them know that they are doing great. We can't wait to have you stay with us again. Enjoy your weekend! Jason Schultz General Manager

91%

No colour whatsoever needs some real hostel charm and atmosphere. Besides the sterility very good

Owner Comment (Hide)
Greetings, Thank you for your review and feedback. We're glad you enjoyed your overall stay and our location. We look forward to welcoming you again in the future! Cheers, Jason Schultz General Manager

100%

It's what it is. Great location, great staff and fun atmosphere! This hostel has a good mixture of young and older guest population. I would recommend it to anyone considering a visit to Chicago!

Owner Comment (Hide)
Hi, WOW, thank you very much for your terrific review. We strive to provide our guests with the best experience while visiting Chicago and we're glad our hard work reflected during your stay. We look forward to seeing you again. Take care, Jason Schultz General Manager

86%

The only thing that bothered me was the signs around the hostel telling people not to use hostel websites like hostleworld.com because of the "reservation fee" and therefore this hostel charged us a "tax" when we arrived to up the price. This website allowed me to find this Chicago hostel so it shouldn't discourage people to use websites like these.

Owner Comment (Hide)
Greetings, Thank you for your review. We are happy that you enjoyed your overall experience. We do not discourage guests from booking on third party sites because it allows guests to discover us just as you did. We inform our guests about booking with us directly because we do not collect any payment until arrival. The tax that is charged is mandatory by the city and is explained in our policies on all sites. I apologize for the confusion this has caused. Cheers, Jason Schultz | GM

100%

Amazing, amazing, amazing!! Highly recommend! Gorgeous staff in a gorgeous part of Chicago! Keep up the fabulous work guys!!

Owner Comment (Hide)
Hello, Thank you for your great review and feedback. We thrilled that you had an amazing time with us. Our staff loves to provide the best experience for each guest and we're thrilled you enjoyed your stay. We can't wait to see you again. Cheers, Jason Schultz General Manager

91%

Join the Jazz Blue experience trip.....it is really enjoyable....

Owner Comment (Hide)
Hello, Thank you very much for staying with us during your time in Chicago. We're glad you rocked out with us on Monday at Kingston Mines. We can't wait to see you again. Cheers, Jason Schultz General Manager

100%

Really cool hostel, friendly staff, good breakfasts and free dinner available! Stayed in the basement and had no cellular reception (only down side) but good wifi connection. Would stay again.

Owner Comment (Hide)
Hello, Thank you for sharing your Getaway experience. We're glad you participated in our free events at the hostel. We look forward to welcoming you again. Cheers, Jason Schultz General Manager

94%

Staff was very friendly and helpful. We needed another blanket in our room and also needed to have the heat adjusted, and the manager helped with both. The breakfast in the morning was excellent. Only complaint was that the men's bathroom wasn't clean.

  • 7th Jan 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for staying with us and for your review. We're excited to hear about your positive experience. Our staff is more than happy to help our guests during any issues at the hostel. We look forward to welcoming you again. Take care, Jason Schultz General Manager

91%

AMAZING HOSTEL! Really organized, spacious, clean, a big kitchen with everything you may possibly need, delicious breakfast with fruits, cereal, bagels, tea, coffee and more, awesome common area, fun and mostly free activities every night, nice staff, many computers available for guests 24h with free printing, close to subway and bus lines. Bedroom is really spacious as well, clean, lockers available (bring your own lock), bed is confortable. I definately recommend this hostel. FANTASTIC STAY!

Owner Comment (Hide)
Greetings, We are so happy to hear about your fantastic stay! We're glad you fueled up on our complimentary breakfast and enjoy all of our amenities. You will have to check out our new TV room the next time you visit Chicago. We look forward to seeing you again. Cheers, Jason Schultz General Manager

80%

The bedrooms are nice and the bed was good.The location is not the best but it's near from a metro line so it's help a lot your locomotion to the city center. A well equipped kitchen ,the staff was very helpful,free wifi and a good breakfast included.I recommend this hostel for who is staying on Chicago.

Owner Comment (Hide)
Hello, Thank you for staying at the Getaway Hostel. We are glad that our staff left a lasting impression and you enjoyed our facilities. We look forward to seeing you again. Take care, Jason Schultz General Manager

97%

Always a great place stay in Chicago. Everything was ideal.

Owner Comment (Hide)
Hi, Thank you for staying with us again! We love to welcome back familiar faces and introduce new things taking place at the Getaway. We look forward to seeing you again. Take care, Jason Schultz General Manager

100%

Really nice hostel! Staff is friendly and helpful. I recommend you staying this hostel when you come to Chicago!!

  • 22nd Dec 2013
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Thank you for your review. We are so happy that you had a great stay at the Getaway Hostel. We can’t wait to welcome you again and anyone you recommend. Enjoy your New Year! Take care, Jason Schultz General Manager

83%

Great location, but maybe a bit too many rules?

Owner Comment (Hide)
Greetings, Thank you for staying at the Getaway Hostel. We're glad that you enjoyed our neighborhood and your overall experience. We look forward to seeing you again. Cheers, Jason Schultz General Manager

91%

Located in a neighborhood with great charm and within walking distance of the zoo and plenty of great restaurants. Staff were very helpful with advising on events and locations in the area.

Owner Comment (Hide)
Greetings, We are thrilled that you had a positive experience at the Getaway. It’s great that you were able to explore our vibrant neighborhood and take in all it offers travelers. Our staff loves to share Chicago’s hidden gems for guests to try out. We look forward to seeing you again. Cheers, Jason Schultz General Manager

94%

Had a fantastic stay here. Although the weather outside was freezing, the hostel was toasty warm inside. Though I have to say - the antique radiators can make a bit of noise, it's definitely worth it for the awesome heat they generate. Hostel was clean throughout, staff were very helpful with directions and local recommendations, and the organised activities are well worth taking part in, particularly the trip to the Blues clubs.

Owner Comment (Hide)
Hello, Thank you very much for stay with us and for sharing your experience. We're glad that our hostel warmed you up during the frigid Chicago days. Our staff loves to interact with guests with a down-to-earth approach to create a more authentic experience. We can't wait to see you again! Cheers, Jason Schultz General Manager

86%

Everything was well arranged. Staff were really friendly as well, truly made for a pleasant stay in Chicago.


100%

This was definitely the cleanest hostel I've EVER been in. The staff is motivated and interested in keeping everything in constant tip-top shape and also made me feel very welcome and comfortable. I came into town for an audition, so I was kind of concerned about whether the noise level was going to be too high for me to get a good night's sleep but things were very quiet. People still partied hard, but they went to the bars after 10:00.

Owner Comment (Hide)
Hi, Thank you very much for sharing your experience and for your high praise. We strive to be the best hostel in the US by providing a clean, fun and affordable place to stay. We hope you “broke a leg” at your audition and we look forward to your next stay. Enjoy the Holiday Season! Thanks, Jason Schultz General Manager

100%

Such a good hostel, really nice and clean. Staff friendly and helpful. In a great location.

Owner Comment (Hide)
Hello, Thank you for taking the time to review your recent stay. We are thrilled to hear about your positive experience. We look forward to welcoming you again in the future. Cheers, Jason Schultz General Manager

71%

No chargers available in the dorm room, neither is there any bed lamps! This couldn't be worse. But this may be a reason for the awesome atmosphere in the public space. I'd say five-five :1

Owner Comment (Hide)
Hello, Thank you for sharing your recent experience at the Getaway. We are happy to hear that you enjoyed your overall experience. We have our hostel designed to create a social environment having USB ports and many outlets in our communal areas. We hope we can have another opportunity to improve your experience with us. Take care, Jason Schultz General Manager

100%

My four mates and I had a great time, for the price we were not expecting a hostel like that! The room was modern, with private bathroom and very clean. The breakfast was good and free. They organize a lot of events (every nights) and the location is perfect. There are bus and subway next to the hostel. The area is very safe and pretty. I highly recommend!

  • 27th Nov 2013
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 18-24
  • (1 review)


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