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Chill Backpackers Reviews

328 Upper Roma Street, Brisbane, 4000, Brisbane, Queensland, Australia

Reviews & Ratings Explained

76%

Rating
691 Total Reviews
  • 70%Value For Money
  • 79%Security
  • 79%Location
  • 77%Staff
  • 74%Atmosphere
  • 76%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Good location (at the Transit Centre), great hostel - nice terrace with view on the river and the city (nice at night). Unfortunately really expensive - first we paid 69 for a double room and as we wanted to stay three more nights the price was 79 per night! But all in all a great hostel :)


66%

The rooftop area is great, but no one at the hostel was very friendly, including the staff. It made the atmosphere pretty depressing.


69%

the rooms are definitly to small. With 4 luggages in the room there was no change to walk through. and there were no shelfes or something else. the kitchen was really dirty and they had no dishes.

Owner Comment (Hide)
Hi Diana, I am really sorry you did not enjoy your stay. I wish you had come to see us at reception to inform us about the problems you seemed to have. We could have organised something for you. As for our kitchen, it gets cleaned twice per day and unfortunately there might have been some people who did not clean up after themselves. We have full crockery sets at reception for a $10 refundable deposit. Enjoy the rest of your travels.

89%

a great hostel, walking distance from everything, rooms were a bit small especially with everyone's bags as well but people are nice. i arrived on the night of the free bbq which was awesome loads of food. planning to return to this hostel when i go back to brisbane.

  • 09 May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


74%

Great Hostel. I enjoyed my stay here


97%

Cool hostel. Clean, nice outdoor area. Staff very helpful.


97%

By far the best hostel i have stayed in for my year in Australia. I booked for one night and loved it so much ended up staying for another 3 nights and got some free internet! very easy to make friends on the terrace, a big group invited me on a night out with them and to hang out. The BYO is brilliant, no need to hide your alcohol like in other hostels and makes it easier to socialize with the other guests. Will definitely go back! its like a home away from home!

  • 28 Apr 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


57%

Mediocre. Some decent people, some shitheads, a real mix. Caught someone stealing food from me one morning, reported it, and the guy was still there the evening after despite the reception staff saying they'd kick him out. Far too expensive considering its quality.


100%

My favorite hostel in Australia so far. Its really clean and the staff are so friendly. I really liked the outdoor area, it was fun at night and you can see all over the city and river. I would definitely stay here again!


69%

the room was very small for 5 people, didnt know where to put my stuff. i couldnt really enjoy my stay but maybe it was just a unlucky day, cause the kitchen and the common area looked really nice.


91%

I enjoyed my stay, very handy to the train and the city, and u can byo drinks


66%

There are much better hostels just 5 mins walk away. Beds are much more comfortable, hostel is much cleaner and you don't get charged for everything.. all this at the same price. Would not book at Chill again


77%

The roof terrace doesn't give a great view of the river but its relaxing. Also no pool if you were thinking there was one from the pictures! It's pretty much in the city so expect the traffic and the locations good if you want shopping and dining on south bank forget about the beach if you staying here.

  • 20 Mar 2013
  • Novice Nomad
  • Anonymous
  • South Africa
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hello David, I am not sure where you were when you say our rooftop terraces dont give a great view of the city, but you must have been in a different hostel:-) The roof top terraces of Chill Backpackers offers panoramic views over the river and the city. We do not upload pictures of something we do not have. We do not have a pool, so we do not advertise it. Brisbane does not have a surf beach, that's why it is great we are so conveniently located from Southbank Parklands. Enjoy the rest of your travels Chill Backpackers

69%

I only spent two nights at Chill so would not be able to say much more than I felt it was a fairly average hostel (in comparison to other hostels that really made an impression in a very short time) The room was OK (8 bed dorm) however I spent most of the night with air con blowing in my face - when I asked one of my roomies if we could turn it off she said we could not, and said they had stuffed the other air con ducts with bags to stop it! not the worst backpackers, not the best . . .

  • 19 Mar 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


89%

Chill is a very nice hostel. It's pretty big, so if you're travelling alone, it's a bit hard to meet new people. They have plenty of things to help you relax, like table pool and excellent movies.. Really clean hostel, maybe a bit impersonal.


43%

Worse backpackers since we are in Australia ! Small room (in our dorms, we didn't know where to put our luggages), small and warm bathrooms, bad smells, lazy team. To much air conditioning in the dorms during the night. It's really not a usefull hostel (for example, the kitchen is closed between 2 and 3 pm for cleaning ! Their key "card" room doesn't work well, don't be afraid to stay 10 minutes front of your door's room !). We just enjoyed the roof top. That's all.

  • 15 Mar 2013
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
I am sorry to hear you did not enjoy your stay with us. I don't know what you mean with lazy team, but I wish you would have come to us and made your complaints known to us. We would have been able to do something about it:-) Our kitchen gets cleaned twice per day to keep our high standards of cleanliness up so unfortunately this does mean that we have to close the kitchen after lunchtime for an hour to bring it back up to scratch again. Enjoy the rest of your travels Chill Backpackers

71%

very good location, small room, but enough if you want it just to sleep. walking distance from the importants things of the city.


46%

3th shared room too small also for 1 person, you've to pay for internet.


26%

Have travelled all over world and found service and security of Chill very Questionable particularly if there was a fire! No Windows and didnt feel secure in getting out safely!

Owner Comment (Hide)
Hi Steve, Thanks for your feedback. You literally only stayed for a few hours. Late check in, early check out. I would like to know why you were bothered about our fire safety. The fire brigade does thorough checks to make sure we are compliant. You had a room on level 3. There are 2 fire exit stairwells on that level for a safe exit. You mention the (firerated) windows....I wouldn't want to jump out from level 3 if there are safer ways to get down:-) Regards Chill Backpackers

83%

Great atmosphere at this hostel, Great facilities.

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


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