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Chill Backpackers Reviews

328 Upper Roma Street, Brisbane, 4000, Brisbane, Australia

Reviews & Ratings Explained


923 Total Reviews
  • 75%Value For Money
  • 78%Security
  • 82%Location
  • 85%Staff
  • 74%Atmosphere
  • 77%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great stay at Chill! Really good hostel. Would definitely recommend :-)

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 25-30
  • (1 review)


The aircondition was out and no windows to open to get air from the outside. When we contacted the staff they said they couldn't do anything to help us and when we asked for a refund they denied. The hostel has potential but I think it was quite dirty and the staff was really not nice.

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Anna, It is very unfortunate that one of our airconditioning unit stopped working whilst you were staying with us, the fan was damaged by the severe hail storm we had experienced. However, we did move you to another room where the aircon was working which was also an upgrade to the room you booked. I hope you will visit us again and have a positive experience.


Great "chilled" hostel, good facilities and good staff, just would like free wifi!! Can't be that hard in the middle of Brisbane......


Brilliant hostel, will recommend! The atmosphere was great as it was really sociable on the terrace.. It's nice because there is no bar so everyone can bring their own drink and it seems more relaxed. Fantastic movie room too where they show movies daily which is something different. Feels like home. Really near Coles too!

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


I loved to outdoor terraces on the 3rd and 4th floors!


Great big kitchen. Nice balcony terrace. Rooms were decent - got upgraded to a 3-bed. Friendly staff. Great location right beside bus terminal; walking distance to everything.


This isn't a bad place to get your head down for one night. Good location close to the centre, but small, old fashioned rooms. Kitchen was tiny for the size of the hostel and pretty dirty.


Rooms very crampt, nowhere to put your stuff and all rooms were really dirty. Even all the corridors absolutely stank. Would definitely NOT recommend. Travelled all the way down the east coast and this was the worst hostel by far. Normally I follow ratings and am not let down, but this was terrible and no one was very friendly.


very clean. helpful staff. Really enjoyed the free food on the bbq night. great way to get to know people.


great value for money, no lockers, but you can always leave your valuables to the staff room, for safe keeping!


I liked the kitchen facilities, the rooftop view, the location close to Roma Street Station and restaurants.

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