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Chillax Hostel Reviews

2-y Kolobovskiy pereulok, 9/2, Moscow, Russia

Reviews & Ratings Explained

87%

Rating
274 Total Reviews
  • 87%Value For Money
  • 88%Security
  • 90%Location
  • 91%Staff
  • 85%Atmosphere
  • 85%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

i wish we had 4 5 days off for May Day! great times in Moscow at Chillax! very cool and interesting international crowd here! and the fact that there were all sorts of holidays from May Day to Russian Easter going on made it an intersting experience in learning about Russian culture too!

  • 03 May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


100%

i see Shani allready posted - ant wait to see you Down Under! but yeah - great crowd! Thanks for awesome times, memories, and great new friends!

  • 02 May 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


100%

very cool people here! organized nighly events, besides great staff and a few really interesting Russians here, meet people from all over the world (fellow americans, UK, Australian, France, South Korea etc). the only downside - everyone was soooo cool, that i made friends with everyone, and promised to visit them all... now all i need is tons of cash for all these trips! thanks for everything!

  • 02 May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)


83%

Great place to meet all sorts of crazy characters. Kitchen abit small for many people but great living room and vibe.

  • 02 May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

we were there for May Day, which is a day of in Russia, so we ended up spending a day out in the great weather exploring the city, with the hostel staff giving us all the information we needed including cool non-touristy tips on what to do and where to go! very central and very nice place!

  • 02 May 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

loved it! will need to plan a few more day in Moscow, and will of course stay in Chillax. recomend!

  • 30 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


100%

Even though we only spent a night in Chillax, we really loved the warmth and atmosphere of the place! thanks a lot!

  • 30 Apr 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


89%

Chillax hostel is great! It's in a great part of the city and very central. It's very busy so you meet people from all over russia and the world. It's a bit cramped but you get secure lockers and the kitchen facilities are good. And there's a great common room where everyone hangs out and plays games. I would definitely stay there again


91%

Very good common room and facilities. They have PCs for people to use which is great for people who travel without a computer. Too many hostels only have wi-fi these days. What some of the other reviews said was true, there were loads of Russian people who appeared to be living there. This is not necesarily a bad thing, especially if you want to meet Russian people, it just means that not everyone there is looking for the same hostel experience.


80%

because they are desrve for it .


46%

I first took the 14bed dormroom and that was a big mistake. There is no space between the bed (you sleep with the feets of your nabor on your head, and you share yours to the next one, etc). The place is packed with 50% of weido people who have nothing else to do than watching TV very loud, open the light during the light, play with they F*** telephone. 2 shower and 2 toilets for all (dont try to moove on it). Not enought secure for everybody. 50% of staff sepak english Bref, I do not recomand.

  • 21 Apr 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


66%

Too many beds crammed into a small room. And people living there full time makes it very clicky, as an outsider I felt a little intimidated. Dirty bathrooms too. And the place smells. Nice staff though. Sometimes, some were angry!


94%

The hostel is comfortable, clean, in the city center (whitin walking distance to the red square etc.) and in a area that fells safe. At some point I had a problem to solve, and the staff members helped me out very nicely! Plus the price was much lower than other hostel, so don't hesitate to go there.


83%

Goods beds. Good location. But not enough espace in common areas.


100%

The Chillax hostel was great, with all the facilities that are needed in a hostel. The staff are very helpful and the price was reasonable. I'd certainly recommend this hostel to friends visiting Moscow.


77%

Nice hostel with very friendly staff but the atmosphere is a bit odd. Full of people just sitting dazed and silent on their laptops in the common area. Even talking quietly feels like a bit of an intrusion.


86%

Is a normal hostel. Very clean and nice staff. Probably the location is not the best in Moscow, as is nothing to see around, but is well connected by subway to others places. The lounge area is really cozy and beds really confortable. I would clam for more fun.


54%

When I arrived, no one greeted me. When I announced my presence, the clerk was very surprised to see me. There was no welcome.. She went to show me my bed, but insisted she check first to see if it was clean. There was no linen so she threw some linens on the bed and said, "this is your bed." It was 1:30am and she couldn't find my locker key for 15 minutes. There were no towels and no efforts made to find me a towel or a towel substitute. All other guests were drunk and very loud in the lobby.

  • 28 Mar 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear fellow traveler, We appreciate your feedback, and apologize for our receptionist. Be assured - this behavior is not at all typical of our Chillax Team, for we take great pride in making sure our staff is the friendliest, and our guests have the best time (its no secret that we we're recognized by the Moscow City Hall as the Best Hostel in Moscow!) However, when you were staying with us, we were literally under attack - our computer was vandalized - we are currently in court with the perpetrators. So the reason the receptionist wasn't sure of where your bed and locker was, is because all our charts, graphs and vacancies were in the destroyed computer, and everyone was under a lot of stress. That, however, is no reason for her not to give you her full attention, and we assure you that the receptionist has been disciplined, fined and fired for not living up to the high standards of CHILLAX HOSTELS. We are not making any excuses, or pointing fingers, but once again, we want to stress that what happened to you was completely unlike us, however, very much in line of what to expect at other hostels and even high-price hotels in Russia - unfortunately the culture of service is only now beginning to emerge. If you're ever in Moscow again, we hope you stay with us :)

86%

Perfect place to stay in the Moscow, really close to the city center.

  • 27 Mar 2013
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 18-24
  • (1 review)


63%

Most people at the hostel were Russians living there. There is nothing wrong with this per se, but unfortunately there weren't many people to talk to as not many people spoke English. The staff were very friendly and were very helpful when trying to find your way around Moscow. There was a small altercation with the downstairs neighbour but this was clearly not a frequent occurrence. The hostel is also quite stuffy and extremely hot. Very uncomfortable when trying to sleep.

Owner Comment (Hide)
Dear guest, thank you for your feedback. During your stay, we had a 60-40% split of foreigners to local guests - currently, as peak tourist season approaches, we have about 75% foreigners, and during the summer, its almost 100% of back-packers an budget tourists from all over the world... that said, if you want to experience Russia, and its culture - Russian people are kind of a part of that :-). We're sorry you didn't find other foreigners to socialize with - though even most of the local guests know English. Also, we hold daily events, and during the weekends we go out as a group. Maybe you didn't join us? :) Hopefully you will join us the next time you visit Moscow :)

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