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Chilli Hostel Santiago Reviews

Triana 863, Santiago, Chile

Reviews & Ratings Explained

84%Overall Rating

From 150 ratings
  • 82%Character
  • 81%Security
  • 87%Location
  • 88%Staff
  • 85%Atmosphere
  • 80%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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93%

AWESOME place. great location if you're coming from a bus, easiest metro ride ever and such a nice place to be welcomed to! dinner is great, the staff are all more than excited to help and make everyone happy and I can't think of anything bad! great value and great hostel. thumbs up


73%

Hostel was good, friendly staff and good dinner and breakfast (nothing flash but awesome being free) Only complaint there was only 1 powerpoint in a 6 bed dorm and this was above the sink in the small bathroom.

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • New Zealand
  • Couple, 25-30
  • (1 review)


87%

Great hostel, very cheap and dinner included! Two minutes walk from Salvador metro station, staff very helpful

  • Globetrotter
  • 29 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (22 reviews)


80%

Was super impressed by the low cost that included an average dinner (pasta and juice) and a great breakfast of cereal, toast with marmalade, bowl of fruit, and coffee/milk/tea. Planning to stay at Aji again when I fly out of Santiago! Thanks for a great experience.


90%

Stayed for a weekend in a private room. Room was clean and perfectly comfortable and the shower aswell. The hostel is located in a very safe part of Santiago, although a little bit far from all the action (something like 20 min walking) but it has a metro station right next to it. The hostel is clean, and overall there is a really nice calm vibe inside. This is not a party hostel so having a good night sleep is easily achievable. Staff were very friendly. Friday nights they have a killer asado.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Israel
  • Male, 25-30
  • (1 review)


90%

Nice hostel with warm and comfy beds! Free dinner is an added bonus, and the friday night bbq was good too

  • Globetrotter
  • 26 Apr 2013
  • Anonymous
  • England
  • Male, 18-24
  • (22 reviews)


87%

Great hostel just three minutes from a metro station. Helpful staff and free dinner every night - fantastic value for money. Really comfy beds and clean bathrooms. Great breakfast.

  • Globetrotter
  • 24 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (22 reviews)


87%

I was really surprised about how good this hostel was! I have stayed in many hostels around the world and although it is a little bit old, my stay was really nice. The breakfast was the best I have ever had in a hostel and they even offer free dinner. My room and bed were clean an quite comfortable. The location is really good as it is not right in the centre with too much noise but close to everything. I really liked the people working there as well, nice and very easy going!

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


80%

Had a great time at Chilli hostel, the staff were very friendly and helpful with regard to things to do and see and places to avoid. Very good location also. The free breakfast and dinner was the icing on the cake.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (2 reviews)


90%

The hostel is a bit old and not "that clean", but it's very cheap, the atmosphere is great, Young people Always partying, good location and the best: free breakfast (good one!) and free dinner (lol). Highly recommended!


93%

It's a good hostel. Really enjoyed my time there. Great staff. It's not very quiet, but with free dinner, paid BBQ night. You can't really go wrong. Good wifi. Friendly staff. Free dinner is basic, but tasty.

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (4 reviews)


80%

Cool Hostel, I stayed in a Private room. It was clean. The wifi was a bit hit and miss on the third level. Staff were friendly and the location is close to transport, I would stay there again.

  • Avid Traveller
  • 04 Apr 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (11 reviews)


97%

Fantastic hostel!

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • Switzerland
  • Female, 18-24
  • (1 review)


87%

The beds are not so comfortable, but the staff and people I've met there made it irrelevant. Everyone was really nice, the staff helped me from the moment I booked a room and they all spoke perfect English, which was good for people like me who can't speak spanish that well. Also, they had breaksfast and dinner everyday, and the food was good! The hostel is also close to the metro station, and pretty much in the center of Santiago. I recommend it!

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Brazil
  • Female, 18-24
  • (3 reviews)


100%

Defenitely recommend that place !! Easy to get included in their little "family", your home in santiago. Plus it offers great value with the dinner included and the location is perfect I reckon : bit off the noisy center but right by the side of san cristobal, bellavista (party district) and has a metro entrance round the corner ! Avid traveller, go there you won't regret !


50%

We had booked a private double bed with an ensuite bathroom for 3 nights. Luckily our plans changed and we moved after the first night. The bathroom was super tiny even for an average height person like myself. The room was dusty and the bed creaked even if you moved an inch. The comforter was torn in places and was held together by staples!! Living here was a major health hazard and I would advice against it. The staff were alright though.

Owner Comment (Show)
Hi, We´re sorry that you didn´t enjoy your stay with us. However, your comments are completely exaggerated in the negative way and include a lie. I don´t know why you wrote these comments, because i was really helpfull with you and honestly they are unjustified. 1. The bathroom isn´t large, just small in size, but big enough to contain a shower with hot water. That is the reason why that room is the cheapest of all the double rooms in our hostel. If you preferred a larger bathroom, then you should have reserved one of the other double rooms that cost only USD 10 more per night. 2. With respect to the dust in the room, it´s possible that the cleaning person wasn´t as careful as usual, but I don´t see how a bit of dust can be called “a major health hazard.” Unfortunately, you didn´t give any further explain for that comment. 3. The bed´s comforter doesn´t contain any staples. I don’t like to call people liars, but that is a lie you told in your comments. We don´t staple comforters, never. I don´t understand why you didn´t tell us that you had problems with your room. If you had, then we could have done something to make your stay more pleasant. Every day, we work in the hostel to ensure that our guests feel comfortable and that they have a good time. In our favor, we can say that at your request we changed your reservation without any problems before you arrived; you received breakfast and free dinner; there is a person dedicated to cleaning the hostel all day and if a guest requests it then their room will be cleaned again; we have a maintenance person on hand who immediately repairs any problem with the furniture or beds; I myself, the owner, am at the hostel all day as well. We are here to resolve any inconvenience you may experience, you just have to let us know so that we can do everything possible to resolve it. I'm thinking maybe you are talking about another hostel.. ???

87%

Very friendly and fun place. Sometimes the night staff have big booming voices better suited for daytime, ha ha , but overall a very nice place to be.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


100%

It was very much to stay there.

  • Novice Nomad
  • 24 Mar 2013
  • Anonymous
  • Brazil
  • Male, 41+
  • (2 reviews)


90%

Good hostel but no outside area so if you want to smoke you have to stand out front. Dinner is a definite bonus and very good.

  • Globetrotter
  • 18 Mar 2013
  • Anonymous
  • Australia
  • Male, 41+
  • (31 reviews)


83%

Great valuue for money with the included dinner. Staff were all really helpful and made it easy for us to see everything the city has to offer. Atmosphere in the evenings wasn't greay as apparently they only party on Wednesdays and Fridays. But really comfy beds and the rooms were quite spacious!

  • Avid Traveller
  • 09 Mar 2013
  • Anonymous
  • England
  • All Female Group, 18-24
  • (10 reviews)


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