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Chillout Hostel Zagreb Reviews

Tomiceva 5A, Zagreb, Croatia

Reviews & Ratings Explained


406 Total Reviews
  • 91%Value For Money
  • 91%Security
  • 96%Location
  • 92%Staff
  • 88%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Nice hostel. Staff were very friendly and helpful, the location very central to the downtown area. One of the better hostels I have stayed in. Only negative - The drunk English guys who came back to the room at 4 a.m. shouting and laughing and the one of them who got sick outside the room door. But obviously not a fualt of the hostel.


Nice and good located hostel. Bathrooms and showers are small but clean. Staff is very very friendly and gives your great recommendations. Thanks - we loved it there.


The hostel, especially the room felt like a sauna as aircon wasn't working for the duration of our two night stay. There didn't seem to be any particular urgency to fix this nor did they offer to provide any fans. The name should be changed to Chilly not Chillout as it was that hot. Would avoid at all costs during the summer.

Owner Comment (Hide)
Hi, Thank you for your stay at chillout. We are very sorry that it was hot during your stay. The air conditioning system was down for a couple of days. The technicians were in the building and were trying to fix the problem as quickly as they could. It is fixed now so the AC is working again in the whole building without any problems. We are sorry that it was during your stay.


Great location, would stay again!


The hostel is very nice, perfect location, very organized, nice decoration and clean rooms. They have a restaurant service that is worth when you just arrived and are too tired to find something not too expensive to eat in a city that you don't know anything about. The only problem to me is that they seem to always try to sell you everything you need and instead of really helping you, they will offer their solution as the best and only. Sometimes it is, but not always.


Stayed in one of the 2 bed private rooms. Very comfortable, air con was great! Staff were friendly and helpful, the place felt really sociable and could have easily stayed there for longer...


Really good staff, very good atmosphere!! The place is really clean and cool! Very well located :)


Small but clean. Nice staff.


The hostel was in a fab location, we met some awesome people within minutes of arriving. It was an extremely tiny room for 8 beds to be put in... We all had to shuffle out the way for one person to get through. Also under bed lockers were too small to fit a standard sized backpackers bag inside.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


We only had one night here but it was brilliant. Couldn't have asked for a better location (right next to the funicular railway to the old town, and just off the main street), and facilities and staff were great! Loved our room!


Great place to stay because of the proximity to the city center and the atmosphere! Staff are super friendly and it is easy meeting new people in the hostel. Our 8 bed dorm was a bit squished and quite hot at night (we went in July though) but everything else, eslecially the facilities, were clean and well equipped. Zagreb is pretty small so you might just need a night or two here.


Great place would stay again


Staff and volunteers were extremely helpful and accommodating. Excellent hostel for meeting other travellers, be it in the rooms, at the bar, in the kitchen, on the pub crawl or on trips arranged by the hostel. Location couldn't have been better, one minute from the main square, 5 minutes from the old town.


only a stopover for 1 night in 6 bed dorm, facility is clean and new, staff are great, walked me into room, explained everything in detail.


Nathan is a legend!


Is in a great location. Some staff were rude but others were very nice and helpful. Kitchen was really small so hard to cook. If it wasn't for there being nothing to do in Zagreb and us never going back to that city I would stay there again.


Only stayed one night but staff are awesome, atmosphere was great, and tons of options of things to do. A little difficult to find at first but that was the only issue I had.


I like it here! Everything is fine. Staffs are very helpful. This is the choice!


Ants in the room but it was 6 lads so we didnt care much. Atmosphere was great a would recommend staying there especially to people up for some crack

  • 7th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)


Great location and great atmosphere. Recommend the bar crawl!

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