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Ciao Hostel Reviews

via Guido Monaco, 34, Florence, Italy

Reviews & Ratings Explained


575 Total Reviews
  • 82%Value For Money
  • 92%Security
  • 73%Location
  • 72%Staff
  • 70%Atmosphere
  • 85%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is farther away from train station as it seems. Staff are anything but friendly. Lots of requests just went unanswered. Our room is right beside a road with busy traffic. Its impossible for you to get to sleep without your own eyemasks and earplugs. Room was also stuffy as airconditioning seemed a rarity, even on multiple requests.


This hostel was a little dirty at times and the staff was not too welcoming. The just wanted our money and to shovel us in and out. The hostel smelt like old Chinese food. They also don't have lockers in the room. Side note: they say facilities have a laundry room for guest.... It's a lie!!!! The kitchen was alright probably cleaned once a month.


The hostel wasnt to far from the train station and the main centre, about a 15 - 20 min walk. Room was quite spacious, the bathroom was clean but the bottom of the shower filled up with water and about 2 minutes into the shower the water went freezing cold and stayed that way. Good place to sleep and internet was in the rooms and was good.


Very helpful and friendly staff. Good location and value for miney

  • 27th Feb 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


The hostel itself is very good; the rooms and bathrooms are very spacious. The kitchen is also very good EXCEPT they don´t give you any basic ingredients which I think is a huge flaw, so if you are planning on cooking everynight make sure you buy the essentials like SALT and OIL. The major flaw was that it was SUPER BORING and it looked empty like a horror movie, guests did not come out of their rooms so if you are looking for a FUN environment, this is NOT THE PLACE. Far from the city centre.


It is very nice, very clean hostel and is located not so far from main train station in quite and peaceful district. Both the day-time and evening-time receptionists are very kind and friendly. The most important is they have very clean sheets, very clean rooms, big kitchen and very peaceful place (not for party-lovers). It is a place to rest after a busy-scheduled sightseeing and museums.


I love this hostel! So clean and the kitchen is awesome. The facility is perfect! The cleaning woman is very beautiful, and kind! Room is big and comfortable place ! I recommend everyone to visit Firenze this hostel!


Nice hostel but a little out of the way. About a 10-15 minute walk to the train station in the opposite direction of the major sites. Hostel itself was nothing special but good for a one night stay. If you're looking for the typical hostel environment this is not the place for you. Everything looked pretty clean and the staff were very accommodating.

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