Ciao Hostel Reviews
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A really nice stay, very helpful staff (they let me change room for the 3rd night as one of the guy in my dorm was too noisy) - It is close to santa novella station, with quite a few shops on the way.
Easy walk from Florence Train Station. Friendly Staff. Only downside is that there are no locks on the lockers, so make sure you get to know who your roomies are! Nice to have kitchen and small balcony, and place is pretty clean. It was so nice to have A/C!
This place is actually pretty awesome as far as being a affordable hostel in a major city. The staff was really nice and welcoming. I dropped my keys down the bathroom sink and they didn't freak out on me or give me attitude, we all fished them out The room was a nice size and very clean. Free towels are on the bed when you get there. The bathrooms are a nice size as well and I didn't even need to wear my shower shoes. There's also a full kitchen available with a nice terrace view of a garden.
Hostel was good but no common area and so atmosphere is a little lacking. However, good value as we had a private room. Facilities could use some maintenance but overall it was a good stay. Staff member gave a great restaurant recommendation!
It was the best hostel we stayed during the whole Europe trip.
Great location and friendly staff! One of our public bathroom doors did not have a lock on it.
The hostel is good, the rooms are big. The directions you get regarding how to get there from the train station were no help so look it up before you get there. The staff was okay but not there early in the morning or later at night so you have to catch them during the day if you need any help or want suggestions.
The place was fairly clean. Bathrooms got very dirty as the stay went on though. Staff was very friendly and helpful. Not the best atmosphere as no common room to hang in. The location was very good, only 5 minute walk or so to the train station.
The lady at reception was not very helpful, didn't tell me any information about the hostel (check in and check out hours, luggage space) or about Florence. I had to wait 25 minutes for 2 people to check-in before me. There were no lockers, not even the possibility to leave something valuable at reception. The bathroom didn't have toilet paper and the shower's doors didn't close properly so the bathroom floor was covered in water. To sum up, the location wasn't great either and it was overpriced
narrow shower-room. 2 bathroom every 1 floor, but one is in the kitchen.
staff were fantastic, so helpful walking distance to city center all round gr eat place to stay
This hostel was great! The staff were amazing their hours closed at 10pm and they waited up till 11pm for us to arrive and were super friendly about it! It's only a 5-10 minute walk to the train station and the rooms are super clean as well as the bathroom and hang out area. Overall I reccomend this hostel and would def come back!
Great hostel, like a miniature hotel, the closed doors between floors and the lack of a main common area make the place a bit cold and unfriendly to meet new people outside your own roommates.
This is my hostel of choice whenever i come back to florence. IT resembles more of a hotel than a hostel It is very well located 5min walking from main station that in turn is near the center. It has a very well equipped kitchen in every floor, so no queue. Every floor is cleaned daily. The value for money is very good in my opinion. No party atmosphere, but if you are in Florence i guess it's for cultural purposes.
Did spend one night in this hostel and it was a good place to stay in. It is really close and easy to find once you arrive to Santa Maria Novella station - which is a plus. Rooms were clean, you are provided with one towel per person and your bed is already prepared for you. Each floor has 2 bathrooms and a kitchen. However, check in as early as possible; I checked in late in the evening and the man at the reception was looking for a bed for me for almost an hour.
- Novice Nomad
- Female, 18-24
- (1 review)
A good hostel, not too far from Centre. They could do with more showers though as 2 showers between 16 was tricky and busy in the mornings.
I stayed for the third time at Ciao Hostel. This time there was quite a lot of traffic during night, but maybe this was due to a lot of road constructions nearby. The only thing I did not like was the room air freshener on the corridore. It smelled awful.
- Novice Nomad
- All Female Group, 25-30
- (1 review)
Nice hostel, good location and very clean! The lady at the reseption should really learn how to smile. :)
it looks like a hotel! really nice place to stay! best cost/benefit! only problem is no atmosphere to integrate with another travelers, but it is a perfect place to relax. fully recommend if u want a nice place to relax!
Excellent and relaxing space in Florence. Very close to the main train/bus station, which makes taking trips outside of Florence very easy. A quick walk to the city center as well. Staff is incredible and very friendly. And the small kitchens on each floor are lovely for making food and always very clean as well.