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Ciao Hostel Reviews

via Guido Monaco, 34, Florence, Italy

Reviews & Ratings Explained


823 Total Reviews
  • 86%Value For Money
  • 87%Security
  • 78%Location
  • 86%Staff
  • 74%Atmosphere
  • 84%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This was one of my favourite hostels of this trip. the staff were helpful and the location was good.


To be honest it was almost as i was staying a hotel, nice staff very clean and not to far from the center. Highly recommend :)

  • 11th Sep 2015
  • Novice Nomad
  • Anonymous
  • Norway
  • Male, 31-40
  • (1 review)


Perfect location. Friendly staff. Immaculately clean.


helpful staff :) but a bit far away city center


Super clean and friendly. Great stay.


Just a little away from city centre but the hostel was excellent.


Ciao Hostel is a very nice hostel where you can stay while you are in Florence. I've got a great experience. It's very clean, the kitchen it's equiped and nice, WiFi works fine, and the staff is great and very kind, always ready to help you with everything you need.. I really recomend it.


In one word. It's awesome. If you are staying in florence you should stay ciao hostel.


Very secure. You need 3 keys to get in. Nice clean rooms. My only issue was one of the showers used a curtain when it was initially a glass door, I assume the door broke, but the water goes all over the floor when someone showers so the floor is horrible. But there is another bathroom you can use that has a proper door for the shower.


The staff is extremely helpful and friendly, hostel is located near to train station and the city centre.


I thinkit was OK, the stuff was super friendly and helpful! The room was good, but the bathrooms were not that clean! The worst part was the smell at the hallway and the stairs! Other than that it was oK!


It's close to the train station, which is nice, but all the sights are in the opposite direction! It's not that big of a deal, but I found myself dragging back to the hostel after a long day. There's no real common area to meet people in either, which was a bummer. Showers also got pretty grimy after a bunch of people used it in a short period of time, but would always be clean the next day. also, no lockers. Overall, not great, not bad. A clean place to lay your head at night.

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