Ciarus Reviews

I have reserved a single room for 3 nights online. But as I needed to stay longer, I contacted the hostel directly for changing my reservation according to the instruction stated by Hostelworld. But when I arrived and was going to pay, the staff said that the deposit I have paid cannot be counted into the outstanding balance because I have cancelled the reservation. But I regard that it is not cancellation as I still stayed in the hostel, also they did not mention this in their previous reply.

everything is good except the staff....

In general, this is a good place to stay in Strasbourg. The location is great. The atmosphere is alright, but not suitable for making friends. It is annoying that the check-in is so late (after 3:30 p.m.) and the check-out so early (not later than 9:00). If you want to stay just one night and arrive in Strasbourg early, you end up putting your luggage in the storage room (which every hostel guest has access to) and walking around the city the whole day. You return then to sleep and get up early.

I found my experience left a great deal to be desired. Form the start, I did not feel welcomed upon check-in. The staff gave me no assistance in navigating the building or getting settled. The room was difficult to access. The other guests were very noisy, mostly young children, let loose to run through the hallways. The facilities were uncomfortable and the room cold. No breakfast was offered in the morning, despite it was billed and advertised.

there are so many group. especially children. so very noisy

I spent only 2 nights, it was very convenient because my job is just next to the hostel. I still have the pleasure to come to eat at noon.