Citadel Youth Hostel Reviews

Citadel is a hostel with a great atmosphere, great location and nice staff. Only, it's quite loud. We had a double room above the kitchen and we could hear everything, and smell all the food that was being prepared.

Location in Old City difficult if carrying large bags but the great view from the room and convenience of being next to the market makes the trip well worth it.

It\'s very charming sleeping on the roof with the moon, stars and view over the Old City but can be rather cold.

The room was dirty as the bathroom and toilet. The staff was not very nice. They also entered my room which was locked, and stole my phone. And we saw the thief on the surveillance camera and he was one of the staff, but management refused to do anything about it. A nightmare stay, never again!

Be aware of bed bugs! After a 5 nights stay I came home with bites all over me even though the beds look clean enough. Staff: really nice. Security: Not the best in the rooms but possible to rent lockers. Roof top: be aware that there may not be any ceiling at all - and during some seasons, it may rain.

There was no hot water, toilet and showers were really grubby, doors on toilets were useless (just a pull aside screen which didn't lock on some of them). A guy had his laptop and things stolen from the luggage area. I don't think clean linen was put on the beds daily either. Location and staff were excellent, rooftop view amazing.

Excellent location Very fast wifi internet

Unbelievable how welcome and helpful the staf is, and also really funny. The hostel lies on a excellent place, around the corner of nice restaurants. But even better is the breakfast in the morning, upstairs. From there on you have a beautiful view over the valley. It is a cosy, easy going hostel I would recommend everybody, young and old. Thanx a lot, we had a great stay!

Rip off! Steer clear. They took the booking & the emailed later to say the room was unavailable & refuse to give the deposit back - their reason? Room not cancelled with 24 hours notice! Go elsewhere & save your money

Lots of charm, excellent Old City location, extremely helpful staff and excellent value for money. At age 61 this was my first hostel experience and it was a very good one!

What location! What staff! And the view from the roof - to sleep up there and to see the sunrise is really something very special! Simple and very nice!

Unique place. Great roof terraces.

The hostel has a nice location, with a wonderfull interior design, I just adored the building itself. But the washrooms are so tiny and is together with the toilet (toilet and shower together) which is honestly so annoying..... Im not a fat person, but I could hardly fit in the shower, imagine someone bigger would definately stuck inside. And the rooms are too crowded, not recommended for a longer period...

The room we got was twice the price than what it said in the Lonely planet (which held true for all the other hostels). The room was poor (no window to the outside, no lamps next to the bed, tiny shower in the toilet) and definitely way overpriced, even considered the location. We told the staff when checking out and they returned 60 Schekel to us, saying they could not do more. They must be aware of overcharging -- unfortunately it left a bad aftertaste. I would not go there again.

Unfortunately, this being our second stay within the year, our time at the Citadel Youth Hostel was NOT very good. 9 months ago, we were staying with them, and it was great! But it has gone downhill since then. The bathrooms were in really bad shape. And I'm pretty sure I got bed-bugs from the duvet on our bed. Well, something bit me all over during our 2 nights there. The staff is nice, and I'm sure the kitchen is nice (we've never cooked our own food there.)

Attencion, the shared room is on the ROOF OPEN, This is not indicate in the page.

A nice place with a good location. I didnt like that i booked a bed on the roof while the website didnt mention it.

20 persons must to sleep in the roof,yes the roof. Cero cleaness,dirty,horrible bathrooms and kitchen no wi fi barely.Its simple an scam.

If you're sleeping here, choose the doorms - in reality they're just a bunch of mattresses on top of a roof in the old city in Jerusalem. The view is fantastic, and it's a lot better than bunk-beds in a dusty room somewhere else. The hostel is located in the Old City, which placed you very close to sights such as a the Western Wall/Wailing Wall. Nice staff, nice atmosphere. Would stay here again.

This hostel was wonderful. I unknowingly booked a bed on the rooftop and it could not have been better. They provide pillows, blankets and sleeping bags and it could not have been a better experience--there is nothing quite like sleeping on a roof under the stars in Jerusalem.