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City Backpacker - Hostel Biber Reviews

Niederdorfstrasse 5, Zurich, Switzerland

Reviews & Ratings Explained


1915 Total Reviews
  • 66%Value For Money
  • 78%Security
  • 91%Location
  • 84%Staff
  • 71%Atmosphere
  • 73%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I think its ridiculous to pay $40 to share a room with 5 other people but I guess Zurich is the most expensive city in the world. If you dont like stairs do not stay here.

  • 13th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


The worst hostel i've ever stayed. Really poor entrance which goes through a kitchen of a cafe, wifi is just around lobby, it is impossible to fit the room which is for 4 people. The only good thing about the hostel is its location. Never stay here.


Only one outlet per room, and rooms felt very cramped!


If you are used to high standards by other great hostels around Europe, you can't be satisfied by this unacceptable hostel -apart from its great location in Zurich centre. Shortly: - there is neither a personal light over each bed, nor a power plug - lockers in room are too small and you need your own lock - reception is not open 24/7 - bath & WC are awful - reception is on the 4th floor (rooms start on 3rd) but no lift is available - WiFi only in reception Totally a waste of money


The common rooms needs to be able to sit more people or have a tv or bar to create a better atmosphere , especially if it's the only place to have wifi. Since it's so small wifi should be accessable around the entire hostel


Everything excelent. thanks a lot and the staff are the best. The wifi is only good.


The stairs were horrible. It's inconsiderate to put the reception so high up. Lunch time for the reception was too long. Staff did not bother explaining anything when we first arrived, a brief intro would be nice, wouldnt hurt to just smile to your customers. Overall didn't feel welcome by that particular staff. Hair dryers should be provided, and more plug points in the room please.


Considering that everything in Zurich is overpriced, this place is not reasonably priced. The hostel is located about 10-15 minutes walk from the train station and is within walking distance from the Grossmunster. Lots of restaurants and shops around the hostel as well. Shared bathrooms and the rooms are quite clean. The only downside is that wifi is only available in the main area, which can probably sit only 12 people. I guess they want to encourage people to mingle.


There was a problem in our reservation and the staff was not very friendly at the beginning to help solving it. There are too many stairs, which makes difficult to carry your luggage. The internet works very poorly in the hall. Wouldn't recommend.


This was a basic but pretty good hostel. The WiFi is pretty bad even in the common area so that's the one downside. But the bed was decent and the kitchen was stocked with cooking equipment. There are a lot of stairs to climb which is difficult especially with luggage! But the location is perfect and central. As a bonus, I found the other people staying there extremely friendly and considerate!


The hostel is quite clean and neat. Staff is helpful and security is good. Located near the city centre. Main flaw is that the 1st storey is 3 storey up from the road level. So, practically have to carry the luggages 3 storeys before even reaching the receptionist by stairs. :( Toilet is not that fancy as well.


There were too many people in one room and not comfortable, but very close to the station. It's hard for me to find the hostel.

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 18-24
  • (1 review)


Great location! Staff were friendly. Very cool roof top! There was only 1 plug per dorm room (6 bed bay) so you have to charge it in the common room. the shower drains were clogged so the shower water filed up during a shower. It was expensive but everything in Zurich is expensive. They charge 3 frank per sheet and per towel so bring your own if you can.


Lovely stuff


The kitchen was alway smelly and there were no enough spoons, forks, plates, etc. There was some drunk guy sleeping in the hallway. And it was too expensive when compared to other hostels in Switzerland.


A lot of stairs to climb.. don't bring a lot of luggage


The room was small, but the beds were comfy and everything was very clean! The kitchens and the bathrooms were all newly refurbished and they were very nice!


This hostel was awesome! The staff were so helpful and always gave directions and recommendations. The location was prime in the old town and near the river walking distance to everything. The only downside was the showers had no shelves to put your belongings on and the rooms only had one power point. The price seems excessive but most things in Switzerland are!


Very good location! Right near the city centre. There are so many stairs to get to the hostel, so very difficult if you have a big suitcase. The wi fi does not work in the rooms... The rooms are small and cramped. You have to pay for the sheets but they are really clean. It's quite expensive for the quality but Zurich is overall just an insanely expensive city, so it's all relative! Staff was quite nice and friendly. But... The reception always seems to be closed, even during opening hours.


Wifi only in common area, sheets paid for at sign in, limited reception hours. However, excellent location and drinking and cooking at the hostel is allowed which can save costs

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