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City Centre Apartments Reviews

Tkalčićeva 37, Zagreb, Croatia

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of City Centre Apartments

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56%

Was in an excellent location, and the value for money cant be beat. The double room we stayed in was large and very nice. Just a little bit of customer service would go a LONG way.

  • Novice Nomad
  • 19 Jan 2012
  • mattyv263475
  • Australia
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
Sorry about the lack of customer service, but we are off season and only receive a few guest a week in winter. So unfortunately we cant be there all the time, we try to make sure that all customers get all the info they need when they arrive. But staff are in an out throughout the day.

70%

First the good points : the room was nice and warm (in fact I had to turn the heating off sometimes), the hostel was quiet at night, it was good to have wi-fi and coffee. But despite what the website stated there was no tea. Things were a little awkward on arrival, as someone was in the room I had booked so had to be moved - the staff didn't seem to be expecting me despite my booking! Make sure if you leave your luggage for a late departure you leave extra time - I was locked out for 15 minutes.

  • Globetrotter
  • 01 Jan 2012
  • Anonymous
  • England
  • Male 31-40
  • (27 reviews)

Owner Comment (Show)
Dear Guest, thank you for your comment. You arrived on new years day and we all had been partying the night before till the early morning. So this is the reason for the in organised state that you found us in. Also all the shops were closed on the day so we couldn't buy tea on that day, sorry about that and for our disorganisation on your arrival.

30%

There are many better places to stay a in Zagreb than this place.

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • England
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Dear Guest, Thank you for your comment. I agree there are many better places to stay in Zagreb. But for 30 euros a night, and in the centre of the city, you will not find better place. I wish you left some constructive criticism so we could improve what you did not like. Sorry that you did not enjoy your stay.

56%

It was ok. Not particularly clean, a bit grungy (and not really in the good way), the whole building looked like it was about to be demolished. But that said, it was warm and tolerable in its own way. The only real saving grace is the location, which is hard to beat. The place want particularly well run, and the owner wasnt very helpful...they didnt even have maps of the city, and didnt suggest things to do or places to eat (unless we asked). So, it was ok. Not great. I wouldnt go back.

  • Novice Nomad
  • 20 Nov 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (5 reviews)


100%

Really excellent hostel. Great facilities, staff were friendly and helpful and the location is ideal. Clean, safe & secure and a warm atmosphere make for a superb base to explore Zagreb. Highly reccommended!


46%

Second time I've stayed but won't be back. Booked a 6 bed dorm and was put into an 8 bed with no explanation or price reduction. Staff could care less about guests as made clear by their conversation regarding off-season plans.

  • Avid Traveller
  • 05 Oct 2011
  • Anonymous
  • Australia
  • Female 25-30
  • (11 reviews)

Owner Comment (Show)
Dear , Sorry that you were placed in an 8 bed dorm when you booked a 6 bed dorm. That was our mistake. But as both dorms were the same price, and that our prices are the cheapest in town, we couldn't really give you any more of a reduction. But since it was the second time you stayed, things cant have been so bad. And the staff care very much about the guests... even in off season.

96%

Highly recommend! Simple and basic, but totally worth it for the location - in the middle of everything! 1 bathroom per floor, but I never had a problem. Toilet and shower are separate. Good free washer. Grocery store a 5 minute walk. Train and Bus station is walking distance. Staff was sweet and considerate. They cleaned everyday. I loved falling asleep to the sound of a live jazz band right outside our window. Nokturno Restaurant down the street is a must! It's cheap, TASTY and classy

  • Avid Traveller
  • 20 Sep 2011
  • Anonymous
  • Honduras
  • Female 31-40
  • (12 reviews)


76%

i will start with the GOOD. fantastic location on the main shopping/partying/socialising/dining street of zagreb. staff speak decent english and will offer advice if asked and the rooms and bathrooms are quite clean. now with the BAD. i stayed here on TWO seperate occassions and caught BEDBUGSSSS BOTH TIMES!!! catching bedbugs is a horrible experience and i hate this hostel for making my life hell for 2 weeks on my trip!!! i have scars all over my body!! grrrrr DONT STAY HERE!

  • Novice Nomad
  • 19 Sep 2011
  • Anonymous
  • Australia
  • (Gender undisclosed)
  • (7 reviews)


100%

This place is FANTASTIC! As a backpacker, I can tell you that the location is the best, the atmosphere at this place is awesome, the kitchen is great, the owner and the people who work here are wonderful and super helpful. In addition, the bath-shower is used privately, which is a boon!! AND they have got amazing balconies overlooking the beautiful tree-lined Tkalciceva. It is wonderfully relaxing and restorative here, and I could not have asked for a better experience. Will be back soon!!

  • Novice Nomad
  • 16 Sep 2011
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)


90%

really laid back atmosphere, and in a perfect location. Free shot in bar below was another bonus :)

  • Novice Nomad
  • 06 Sep 2011
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


76%

Great location, kitchen-nothing worked. Pretty much just a fridge.

  • Globetrotter
  • 03 Sep 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (28 reviews)


93%

I stayed there for a week and definitelly recomend it. It has probably the best location in Zagreb if you're into sight-seeing and/or clubbing. The crew are very social and helpfull. The building is quite old and some rooms could use a new floor-panel or some paint here and there. There's only a few lockers, so if the place is crowded there may be none available. It is sort of noisy, but what else would you expect from the heart of a city :)

  • Novice Nomad
  • 02 Sep 2011
  • Anonymous
  • Poland
  • Male 25-30
  • (1 review)


46%

Not very nice didnt really enjoy and there were no lockers on our floor. Wouldnt recommend as had no character either and rooms not great though big.


96%

We where treated very excellent! we where offered a private room after booking a 8-room dorm when asking for it because I got sick. We did not have to pay more and where just so greatful! Thanks a lot and kind regards, Almuth Bennett

  • Novice Nomad
  • 25 Aug 2011
  • Anonymous
  • Germany
  • Female 25-30
  • (2 reviews)


50%

When we turned up, we were told our room had been infested with bedbugs and so we were put in an appartment upstairs! We were offered a discount and a free beer, but the appartment was strange. Although we were told nothing about it, we were clearly sleeping in someones living room and we woke to find an old woman wandering around! A little disconcerting. This is obviously a unique situation but it was all handled a bit strangely. Good location nevertheless.

  • Novice Nomad
  • 24 Aug 2011
  • Anonymous
  • Scotland
  • Female 18-24
  • (2 reviews)


100%

this hostel is so fabulous for backpacking. it has an awesome little deck you can sit out on. its on the cutest little pub street. the location is fantastic. the staff are the greatest, super friendly and helpful. its clean and has enough bathrooms for everyone. it has two kitchens. the character is lovely, there are movies to watch and always people willing to go out for a drink. but it not too loud and we felt really safe here. AWESOME HOSTEL, STAY HERE :)

  • Novice Nomad
  • 16 Aug 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (4 reviews)


73%

Only stayed one night. Hostel is right in the middle of the city and easy to find with the directions given. Rooms large and spacious.

  • Avid Traveller
  • 15 Aug 2011
  • j_cook24856409
  • Australia
  • Female 25-30
  • (14 reviews)


96%

The staff were unbelievably kind and helpful, and really made you feel at home. Perfect location. Perfect hostel.


46%

it's good for a sleep...staff wasn't really friendly and the rooms were hot...i would find another place next time ;(


90%

The best hostel I stayed at in my entire trip! Great staff who joined us down in the bar, great atmosphere and a beautifull city.

  • Novice Nomad
  • 13 Aug 2011
  • Anonymous
  • Norway
  • Female 18-24
  • (1 review)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Zagreb Apartments
  • 75%

  • Overall Rating
  • From 50 ratings
  • 74%Character
  • 69%Security
  • 92%Location
  • 79%Staff
  • 72%Fun
  • 67%Cleanliness

Latest Review

  • 19 Jan 2012 (56%)
  • Was in an excellent location, and the value for money cant be beat. The double room we stayed in was large and very nice. Just a ...
  • Read more...
  • mattyv263475

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