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City Garden Lodge Reviews

25 St Georges Bay Road, Parnell, Auckland, New Zealand

Reviews & Ratings Explained


318 Total Reviews
  • 50%Value For Money
  • 50%Security
  • 80%Location
  • 70%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Not the hostel I would recommend. Location is nice - a little way from the center, but easy to drive to and easy to find. The house itself is old and beautiful (but has seen better days). And they have single rooms, which is a bonus! BUT: the room was SO dirty,it stank like someone's dirty feet (trust me, not mine), it was so unpleasant, I wanted to avoid spending an extra minute there. Kitchen is filthy, full of flies. Also NO parking!! You just hope you find a place along a very narrow street.

Owner Comment (Hide)
Hi Ekaterina Thank you for staying in city garden lodge. I am very sorry to know that you did not enjoy your stay here. We try our best to keep the lodge clean & tidy. Iam not sure what was stinking in the room. We checked the room & we could not smell any thing wierd. The kitchen is cleaned at least 5 times a day. Regarding the car parking we can park up to 6 cars in our drive way & also all the street car parking is free & has no time limit. We will try & work harder to keep the lodge clean.


Very nice place, not too big, so it's also not to crowded. Staff are considerate and clean the place every day. We had our oun mini fridge and balcony in the bedroom, both very useful. Had a great time in this hostel, would definitely came back.

  • 20th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)


really cozy place! great relaxed atmosphere and lots of common areas that invite talking to other travelers, indoor and outdoor. feels like something between a hostel and a bigger homestay. i've walked there from the ferry (uphill) - it's possible but better to just catch one of the frequent buses. no free wifi (as almost everywhere in NZ) and very few showers. the area isnt very close to the center, but the church and esp the park nearby are worth a visit and everything's pretty walkable.


the place was ok


Great location, staff helpful, all ages welcome, interesting older home with lots of amenities and transportation nearby.


I was very happy that I had chosen City Garden Lodge for the start of my tour of New Zealand, North Island. My initial stay was for 3 nights, but being more than satisfied, I returned for a further night and then returned for a further 2 nights - a testiment to the Lodge. The ambience was extremely relaxing and the staff most helpful. They run a good establishment.

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


After spending a week in another hostel in Auckland (Oaklands Lodge) the City Garden Lodge was a bit disappointing. It was a bit unclean and there were so many people using the kitchen and toilets, because in addition to the guests sleeping in the hostel they were official guest sleeping in tents, in caravans provided by the hostel or in their own camper vans. To say something good: The hostel has a nice living room with very cozy sofas. In the end it is ok to stay here, but not much more.


check in girl was smokin' hot


Hostel is located in a suburb about 20 min walk from Auckland CBD, which means it's quiet and peaceful. There's a ~15 min walk to the supermarket. Our room (double) was really nice and spacious. Bathrooms were pretty small but clean and sufficient for us, no more, no less. The staff is excellent and really nice. The kitchen is a little bit small during lunch hours because there's so many people trying to use it at once, but just wait 15 min and it'll be allright. Overall a good hostel!


This was one of the most soulless hostels I've ever stayed in.

Owner Comment (Hide)
I have no idea what should be my response on this. This is not a party hostel & we do not have any television in the lodge so guests can talk to each other & most of them welcome this. We keep the lodge very clean & we try our best to help the guest to make their stay comfortable.


Massive sprawling old house means a long walk to limited shared bathrooms. Big communal areas and lots of outdoor space. Terrible wifi, couldn't get it in the room and rarely able to connect in the communal areas. Staff were nice.


The property isn't bad, would need some maintenance though. We stayed in a 3 person dorm. The light bulbs in the reading lights didn't work, there were only 2 outlets in the whole room, the beds were really old and not comfortable. The upstairs showers were disgusting, the downstairs ones were alright. Weird bathroom situation. The kitchen is pretty small considering the amount of people. 200 mb wifi are free, the internet didn't always work, the prices for wifi are ridiculous. Common area's ok.

  • 28th Oct 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


Good hostel, clean comfortable, would certainly stay there again.


Great place to stay, very easy going and arranging staff, great location.

  • 4th Oct 2013
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


A great hostel in an awesome old building, with great friendly staff.

The reviews below do not count toward the property's recent rating.
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A very good place to stay.Very close to parnell road


This hostel is very clean. I like there is no tv in the lodge & every one is talking to each other. The kitchen is very spacious . They have lockers in the dorm room for each guest which I ;liked it very much. You just need to bring your own pad lock. The garden is lovely & I loved the yoga room. It is so relaxing. I would definitely recommend this hostel to any one.


A very noisy place at night and the whole hostel needs a thorough renovation. I stayed there twice before, 20 years ago and 10 yeard ago and it used to be a very good hostel, but it has changed a lot. The beds are not good, the furniture is old and the whole place is kind of dilapidated. The person in charge doesn`t seem to live on the site so backpackers drink and yell all night long.

Owner Comment (Hide)
Hi Sophie This place has just changed hands & we have just finished putting all new furnitures & we have added new chattles as well. The lodge is well decorated & the feedback we are getting is very good. You should definitely come back & stay again. We don't allow loud music in the lodge so it is very nice & quiet.


Great place to stay in Auckland within easy walking distance to the CBD. Staff really helpful when we were arriving late from a flight. Good kitchen facilities and dining area. Overall a good experience - would recommend.


No lockers, and the lock on the dorm room door was broken the second day. Dorm had a musty smell. The heater in the room didn't work. Really low bunks, with a weird metal mesh thing underneath the top mattress which because of the lowness of the bunk, i kept getting my hair caught in, very annoying. Shower room had no lock, just a curtain separating the cubicles. Common areas were nice, but dorm was a bit shabby.

Owner Comment (Hide)
Hi Ruth We are the owners of city garden lodge. We realise that dorm rooms need lockers & lockers have been ordered & should be here in few days. Regarding the lock on the door,it was fixed the same day as soon as we knew that it was not working.

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