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City Plus Hostel Reviews

Flat 902, 9th Floor, Sincere House, No. 83 Argyle Street, Mong Kok, Kowloon, Hong Kong, Hong Kong

Reviews & Ratings Explained

72%Overall Rating

From 54 ratings
  • 64%Character
  • 74%Security
  • 87%Location
  • 80%Staff
  • 60%Atmosphere
  • 68%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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40%

I suppose that if you're just here for shopping, it's a good location. I don't like to shop, and otherwise this place was a nightmare! Boxed into a 6 ft cube while indoors, and boxed in by hawkers from shops outdoors, there was no rest to be had. The cafes in the building are as expensive as restaurants in central but not as good. You have to take transit far away just to breathe... I saw the room before I paid, but it was raining hard and my foot was hurt so I stayed in spite of the room.

  • Novice Nomad
  • 30 Apr 2013
  • Anonymous
  • USA
  • Male, 41+
  • (3 reviews)


60%

The rooms are too small!!!

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • Italy
  • Couple, 25-30
  • (3 reviews)


77%

The room set up in apartment. They separate many room in one big room. It's clean + safe but very small. the location is perfect for who is shop loving. You can took MTR mongkok explore every where. The price is Not too expensive (if compare with another hostel)

  • Avid Traveller
  • 28 Apr 2013
  • swallow_world
  • Thailand
  • Female, 25-30
  • (11 reviews)


63%

Lovely staff, but windowless room. Perfectly located!

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Switzerland
  • Couple, 31-40
  • (2 reviews)


20%

THERE IS A SERIOUS BED BUG PROBLEM! Although we moved rooms in the hope that it was just the one the second room we were moved to was even worse. Myself and my girlfriend are covered in bites and we couldnt sleep at all. This is only icing on the cake in what is the worst hostel we stayed at in 4 months. The rooms, ( Im used to tiny asian rooms) are a joke. I dont normally rant however I think it is important to warn you not to stay here. Try Kyoto Hostel instead we loved it, and HK.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • England
  • Couple, 25-30
  • (3 reviews)


83%

Very friendly and welcoming. Good location for Mongkok. Very close to the Ladies' Market and MTR.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)


77%

The location of the place is very convenient as it is located right at the center of mongkok, MTR station is just around 2minutes walk. There are also very near international food chains around like McDonald's and Starbucks plus 7/11 is just right in front of the hostel bldg. We stayed in family ensuite room and it is good for 3 pax. The room is clean and the toilet itself. However, I recommend bringing your own towel, toiletries, and a small blanket as the hostel doesnt properly provides those

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Philippines
  • Female, 18-24
  • (1 review)


43%

This hostel is ok, but the staff is terrible, we reserved a room and when we arrived this staff was rude and even if we pay for the reservation and the 1night they still wants us to be out (at 1am) and keep on insisiting that the 10% reservation that we pay was not their profit but went to this website Stay out on this hostel, very rude and fraud

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)


57%

location:just at the side of the Mongkok metro station, very easy to go anywhere in hongkong, but for the first time very hard to find. and for us, if the location had been Kamchong Oder Central, our trip would have been still easier to manage. the stuffs were nice, only that they were not easy to find.24h reception was like some kind of saying..price: economic, facilities: full equipped. though very small and not so clean, it worth the price

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • China
  • Male, 25-30
  • (3 reviews)


37%

Difficult to review because we were moved on the second night to a completely different hostel! The other hostel was owned by City Plus owner's father and is in the same block of apartments, but is most definitely not the same hostel. It looks nothing like the pictures of City Plus, and when I raised this with her father he just said 'You couldn't possibly have booked online; we don't have a website!'. No ventilation, cockroaches, bedbugs, unhelpful staff/propreitors.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • England
  • All Female Group, 25-30
  • (2 reviews)

Owner Comment (Show)
Ms Phillips, not sure what were you complaining about. You had booked a private twin in bunk bed, but we were given you not a bunk bed room. We let you chose the room and you were the one wanted to take this room. When I asked you "What do you want and how can I help you?", "Do you want to change anything or do you want to cancel your booking, or how do you want me to help you?". But you kept saying NO!....You were the one made my father cross by insulting him....until your friendly mother stopped you and dragged you back to the room! I just could not get what you really wanted! If you were not happy with our room, then why did not go and still wanted to keep the room. I think you should not choose a hostel in the first place and should go for a 5* hotel. So that you will get what you are expected and can demand for "hotel services" liked you said.

97%

Took a double room. Had a wonderful time. Everything was perfectly clean and functional. Room and private shower made excellent use of available space. Nights were very quiet. Dina was always friendly and helpful, and available from early till late. Extended my stay from the original 2 days up to a week.


83%

in Mong Kok, close to the subway, good location, tons of interesting stuff nearby. Our room didn't have a window, which is normal for the region though. Hostel is especially clean, they give good offers for Hongkong attractions and the staff is friendly and helpful.

  • Novice Nomad
  • 15 Apr 2013
  • Anonymous
  • Germany
  • Couple, 18-24
  • (8 reviews)


70%

One of the cheaper hostels in the Kowloon area but it shows in the quality. We were staying in a 4-bed family room and I don't think I've ever seen a room that reminded me more of Tetris. The toilets were clean enough however, there was air conditioning and it was smack in the middle of Kowloon. If you're on a tight budget this is a good place but for an additional €5 you could be staying at something way better.

  • Avid Traveller
  • 13 Apr 2013
  • Anonymous
  • Australia
  • All Male Group, 25-30
  • (19 reviews)


100%

This is our second time with City Plus and have been satified everytime.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


100%

Very nice and helpful owner with all the time in the world to talk about nice things who generally cares about you which is hard to find in Hong Kong........everyone's too busy to help. Definitely recommend this place!

  • Novice Nomad
  • 24 Mar 2013
  • Anonymous
  • England
  • Male, 25-30
  • (6 reviews)


77%

Room was better than expected. Value for money.

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)


97%

Great experience! Friendly staff and awesome location. Good facilities. Only minor complaint is the slowness of the wifi particularly on the 14th floor.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (3 reviews)


67%

My room is wthout a window.bed and bathroom is just 1-2 metre away. Food and MTR is not a issue. When I alighted at bus stop 6 (Mong Kok Station) it took me some times to find the building. This building has got 2 entrance and the address is wrritten with very small wordings.


100%

สำหรับคนไทยซึ่งชินกับการพักที่อาคารsincere ที่ momgkok กันอยู่แล้วอ่ะนะครับ ผมก็ขอแนะนำว่าถ้าอยากประหยัด หรือพักในที่พักที่ตั้งอยู่ในทำเลที่ดี บนตึกแห่งนี้มีหลายที่ครับ แต่ที่ผมชอบที่ cityplus เป็นพิเศษ ก็คือ เค้าพยายามเพิ่มสิ่งอำนวยความสะดวกให้เรามากขึ้นเรื่อยๆเช่น สามารถขอผ้าเช็ดตัว ขอผ้าห่มเพิ่ม ขอหมอนเพิ่มได้ สามารถฝากของไว้กรณีที่เราเช็คเอ้าท์แล้ว แต่ยังไม่สะดวกขนของออกในทันที มีบริการทำความสะอาดห้องให้ตามที่เราต้องการครับ

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • Thailand
  • Mixed Group, 31-40
  • (1 review)


80%

Location is good for tnight market area, though room is tiny but clean.

  • Novice Nomad
  • 30 Jan 2013
  • Anonymous
  • Philippines
  • Female, 31-40
  • (1 review)


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