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City Smile Hostel Reviews

Skendera Kulenovića 16, Banja Luka, Banja Luka, Bosnia And Herzegovina

Reviews & Ratings Explained


63 Total Reviews
  • 91%Value For Money
  • 91%Security
  • 82%Location
  • 96%Staff
  • 93%Atmosphere
  • 87%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Hosts Jovana and Slobo are really nice persons, wanna talk a lot and make you feel welcome. They are funny and helpful. We were lucky to have great roommates, we went out together. I would defenitely stay there again. And of course I am not allowed to forget about a great dog Archibald (host´s dog)! :)


Adored it and the staff! It's small and feels like a cosy family. They bend over backwards to help you and most/all rooms have access to a balcony. It has no laundry service, but they were willing to arrange one externally for me and were really interested in our well being (for example I'm a vegetarian and in the Balkans vegetarian cuisine is unheard of, so they helped me as much as they could in finding a suitable restaurant and then checked to make sure I'd eaten when we returned. Best ever!


Owners are lovely people. Provided drinks to us in the evening and we stayed up chatting (6 of us if I remember right) until early morning. Very helpful with directions, activities and other destinations. Banja Luka is not a touristy town, though the trails are great.


Such a friendly hostel, I'm glad I chose to stay in this one! Lovely and welcoming staff, relaxed atmosphere, a couple of minutes from the centre, what else one could ask for :) Highly recommended for any travellers happening to visit Banja Luka!


Very clean and nice place


Nice hostel and friendly staff


It's a wonderfully clean place with a nice, homey kitchen. The common room is a comfortable place to hang out. The owner was extremely helpful with any questions we had and made our stay more than pleasant. The dog is simply awesome and made for good company.

The reviews below do not count toward the property's recent rating.
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Really nice hostel, staff were very friendly and helpful. Good location close to the centre and a bus ride to the train station.


we had probably bad luck because our neigbours were very laut till 5:30 in the morning, so we didn't almoust sleep at all... that's why probably I have not a nice memory from the stay. The woman in the reception although was nice and helpfull.


Great hostel in a great city. Staff were amazingly friendly and helpful when it came to booking activities and taxis etc. Hostel was clean, beds were comfy, balcony and space outside for chilling out, drinking, eating. Will stay again if I find my way back to Banja Luka.


the hostess was really nice and kind, everything worked well, nothing to complain. earplugs still recommended, as the sounds of people talking outside echo pretty well on the courtyard. nice place, i enjoyed my stay!

  • 23rd Aug 2013
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 25-30
  • (1 review)


The hostel has a nice location. The rooms are big and with good shower conditions.


A pleasant surprise, this hostel makes you feel at home, is well located (and easy to find) and you will never feel lonely there, as there is always a crowd sitting outside at the tables.


A quaint little place, friendly and welcoming. There is ample parking, Kitchen and a common room. Supermarkets are nearby, the location is close to the city center.


Very friendly staff and a present place to stay.

  • 9th Aug 2013
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


Good hostel just out it the city centre. Staff was willing to help and 24hour reception.


We had a twin private room, which was new and comfortable, the location and staff are just great, the cleanness in bathroom could be better. Though good value for money!


This is a nice hostel located in the city centre. The Staff are nice and helpfull, there is a fully equipped kitchen available. Very close to the hostel are coffee houses and bakeries, after 5 min walk one can reach the restaurants located along the main city alley. Place worth recommending.


hostel very well situated in the center of Sarajevo. Commodities to eat - drink - go out - visit are all near

  • 31st Mar 2013
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, sorry but our hostel is in Banja Luka..:) in any case thanks!! All the best!!


The hostel was empty when I was there, nevertheless the owner is very friendly and helpful. The rooms were clean, warm, spacious, good facilities. I recommend this place in Banja Luka.

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