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City Smile Hostel Reviews

Skendera Kulenovića 16, Banja Luka, Banja Luka, Bosnia And Herzegovina

Reviews & Ratings Explained


99 Total Reviews
  • 86%Value For Money
  • 86%Security
  • 86%Location
  • 86%Staff
  • 80%Atmosphere
  • 85%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Met cool people at City Smile but sure had a horrible time finding it (that could have been my fault though!). The staff seemed like they would rather be doing anything but helping guests... Only one bathroom for 6 people!


Be aware you can't get money at the train station so getting the bus from there isn't possible unless you already have money. The hostel was really nice and the rooms were big. The staff were very friendly


Very nice hostel, with a lovely staff and good facilities. The dorm rooms have a fantastic balcony where you can chill out and meet fellow travellers. Its close to the city centre, but quit far away from the bus and train station (45 min walk).


No real hostel like feeling. Staff was there and that is all :(


Loved it! Banja luka exceeded my expectations by a long shot. Went there for fresh wave festival and this hostel accomodated me perfectly. They also have the nicest hostel dog , Archie. Would revisit easily, this hostel is the icing on any proper BL experience. Great atmosphere, super friendly, helpful staff!


Staff in hostel was very very nice and kind. Location of hostel is perfect and value for money is for sure very good.


Brilliant staff! Sorry to hear they are closing in the Fall but the atmosphere was great! Thanks for all the help getting to know the city.


nice hostel edge of town, good place rest and recharge, big town with small town feel staff help you with all your needs, bike storage in grage.. thanks


Great place, but no others here to meet.


Great staff, comfortable and clean!


Staff speaks english and they are very helpfull. Hostel is located 10 min on foot from the city centre and Gospodzka street.

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This is a very nice hostel that is tucked away in a pretty neighborhood, but within walking distance of the city center and attractions. It is very clean and comfortable, and the staff are wonderful--I was certainly greeted with smiles!


I was there quite after seson so there was not a lot of people, so we couldn't feel the spirit. Staff was helpfull and nice.


Banja Luka was a nice city in Northern Bosnia. We stayed in a private two bed which was spacious. The toilet and showers were on the floor below but that didn't matter too much. The kitchen was fully catered and they even sold beers straight from the fridge! Wifi only worked in the kitchen area/common room. Overall a nice little quiet hostel.


Really nice hostel in a hidden gem of a city - the girl who works there is very friendly and helpful


Great place, people, close to the Kastel fortress and the pedestrian heart of the city. Lots of space to park your car. Recommend!


Friendly, helpful staff and good location--well signed and easy to find. Recommended!


Simply lovely!


The owners are absolutely lovely!

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


We´ve made a great choise... That was one of the best Hostels I ever saw worldwide. The main reason are the friendly, helpful and supernice staff-members and owners of these Hostel. We felt like home and decided to stay longer than we planned.

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