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City Smile Hostel Reviews

Skendera Kulenovića 16, Banja Luka, Banja Luka, Bosnia And Herzegovina

Reviews & Ratings Explained


78 Total Reviews
  • 96%Value For Money
  • 92%Security
  • 88%Location
  • 92%Staff
  • 84%Atmosphere
  • 96%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This is a very nice hostel that is tucked away in a pretty neighborhood, but within walking distance of the city center and attractions. It is very clean and comfortable, and the staff are wonderful--I was certainly greeted with smiles!


I was there quite after seson so there was not a lot of people, so we couldn't feel the spirit. Staff was helpfull and nice.


Banja Luka was a nice city in Northern Bosnia. We stayed in a private two bed which was spacious. The toilet and showers were on the floor below but that didn't matter too much. The kitchen was fully catered and they even sold beers straight from the fridge! Wifi only worked in the kitchen area/common room. Overall a nice little quiet hostel.

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Really nice hostel in a hidden gem of a city - the girl who works there is very friendly and helpful


Great place, people, close to the Kastel fortress and the pedestrian heart of the city. Lots of space to park your car. Recommend!


Friendly, helpful staff and good location--well signed and easy to find. Recommended!


Simply lovely!

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Couple, 31-40
  • (1 review)


The owners are absolutely lovely!

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


We´ve made a great choise... That was one of the best Hostels I ever saw worldwide. The main reason are the friendly, helpful and supernice staff-members and owners of these Hostel. We felt like home and decided to stay longer than we planned.


Very lovely hostel, helpful and friendly staff, cheap cold beer at the reception and only few minutes walk away from the city center :)


Nice place with spaceous rooms, when we were there it was pretty quiet but it had all the facilities you would need for a good price.


Hosts Jovana and Slobo are really nice persons, wanna talk a lot and make you feel welcome. They are funny and helpful. We were lucky to have great roommates, we went out together. I would defenitely stay there again. And of course I am not allowed to forget about a great dog Archibald (host´s dog)! :)


Adored it and the staff! It's small and feels like a cosy family. They bend over backwards to help you and most/all rooms have access to a balcony. It has no laundry service, but they were willing to arrange one externally for me and were really interested in our well being (for example I'm a vegetarian and in the Balkans vegetarian cuisine is unheard of, so they helped me as much as they could in finding a suitable restaurant and then checked to make sure I'd eaten when we returned. Best ever!


Owners are lovely people. Provided drinks to us in the evening and we stayed up chatting (6 of us if I remember right) until early morning. Very helpful with directions, activities and other destinations. Banja Luka is not a touristy town, though the trails are great.


Such a friendly hostel, I'm glad I chose to stay in this one! Lovely and welcoming staff, relaxed atmosphere, a couple of minutes from the centre, what else one could ask for :) Highly recommended for any travellers happening to visit Banja Luka!


Very clean and nice place


Nice hostel and friendly staff


It's a wonderfully clean place with a nice, homey kitchen. The common room is a comfortable place to hang out. The owner was extremely helpful with any questions we had and made our stay more than pleasant. The dog is simply awesome and made for good company.


Really nice hostel, staff were very friendly and helpful. Good location close to the centre and a bus ride to the train station.


we had probably bad luck because our neigbours were very laut till 5:30 in the morning, so we didn't almoust sleep at all... that's why probably I have not a nice memory from the stay. The woman in the reception although was nice and helpfull.

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