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Citystay Mitte Reviews

Rosenstrasse 16, Berlin, Germany

Reviews & Ratings Explained

83%

Rating
2404 Total Reviews
  • 81%Value For Money
  • 88%Security
  • 94%Location
  • 83%Staff
  • 81%Atmosphere
  • 79%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Staff were good. Some friendlier than others. Private room was fairly small, not a lot of room for 2 people and 2 backpacks. Showers were on a timer. Wi-Fi didn't work in rooms.


91%

Overall pretty happy with this hostel. Great location. Bar open for 23 hours of the day!! Staff extremely friendly and happy to help. Only downside would be that one of the mornings a cleaner walked into our room (to check to see if our bin needed to be emptied) at 9am whilst my fiancé and I were still asleep - no knock on the door. Also wifi doesn't work in the rooms - only in the bar/reception/common area. Pillows were basically non existent - well passed used by date. Would recommend though!


89%

Great location, clean and spacious rooms. Only downfall was that there was no kitchen


86%

Staff were friendly and the rooms were clean. Bathroom was clean and plenty of hot water!!


77%

The location and breakfast were good. The charge for the linen was expensive considering it was just to have sheets in your bed and when you leave you have to strip the bed yourself and take the sheets downstairs nt sure what the charge is for.


86%

Great breakfast, clean, and in the city center. Overall a great experience except for one horrible thing: picked up bed bugs.

  • 13th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


77%

The bathrooms on my floor were always a bit grose unfortunately, and I think that breakfast is a bit too expensive for a budget traveller. But I did enjoy my stay!


83%

Overall the hostel and the experience was amazing, thanks. just 2 things I would really recommend to improve: a) the bathrooms were not that clean and b) when asking the front desk guy for a parking place recommendation, his answer was "ok do you see those big blue p signs? that is a parking lot". The location of the hostel is great, you can practically walk everywhere and the rooms are pretty good.


77%

Staff could have been a bit more helpful at times. For price we paid for a private room with Ensuite, towels and especially a bath mat of some sort should be included in the price.this would save slipping over on the floor.


80%

This location is in the city centre. 3 minutes from train station, 1 minute to bus stop. You can get excelent all u can eat breakfast with eur 5.5. The staffs are helpful but the room is standard. Overall, this is a good hostel for young people.


80%

Overall I liked staying in this hostel, it's really near to Alexanderplatz and all the transports, the receptionists were friendly, the system to access the rooms was safe and the rooms were clean (except the hanging storage). However, considering the number of beds for each floor, the bathrooms should be clean more often during the day. Plus, the shower buttons turned off really fast (except the ones at the end of the corridor), and the presence lights in the showers were really annoying.


83%

Amazing Location and nice rooms . Plenty of showers and toilets on each floor. I think its a bit cheeky to make us pay 5.50 Euro for a breakfast that most hostels give you for free. And not even any hot food included. Wifi is really bad. Doesn't work in the rooms at all which is crazy at a hostel of this size and even in the lobby, its really patchy.

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


86%

Would be ideal if the sharing bathrooms were cleaned more often as they weren't clean due to too many people using them. Also the laundry facilities should be expanded.


37%

The staffs were cold and unfriendly. No wifi in the room and wifi in the lobby was very bad. Too many people share the toilets. The showers are quite dirty. The atmosphere is very strange. People do not talk to each other. Somehow I felt it was because the staff avoided to talk to anyone. I did not like the place. I moved to other hostel in Mitte which was very good and the price was one-third of I paid Citystay

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


80%

Great location in Berlin. Secure hostel. Downfalls were probably the cleanliness of the hostel, bathrooms and showers were mediocre. Wifi only worked in the main foyer which was a let down.


83%

Be careful with your belongings whilst in the lobby! There were pickpockets coming in from the street and grabbing phones and wallets.

  • 2nd Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


69%

The walls in the rooms are clearly not sound proof. Got woken up multiple times by loud noise in nearby rooms at early hours in the morning. The wifi is not available in rooms which meant the small communal area in the lobby where the wifi worked was often over crowded as it also hosted a bar and a restaurant. The shower was unhygienic also.


66%

Very average compared to others in Europe, considering it's not cheap (& in cash). Wifi didn't work in rooms, hardly worked down in the lobby. Painful to use. Showers were push button ones, turned off every 30 seconds. Beds uncomfortable & no sink like most hostels. Staff wouldn't let us sit in the courtyard to drink after 10pm. Only good things would be breakfast & that you can pay 5 euro to get washing done (although the bag they give you is hardly a full load of washing) & spacious rooms.


86%

Very nice stay, excellent location!

  • 27th Aug 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • All Female Group, 18-24
  • (1 review)


77%

Great location. Clean and nice rooms. Good bathrooms. Wifi not very good- only works in lounge and very slow if you can get connected.


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