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Citystay Mitte Reviews

Rosenstrasse 16, Berlin, Germany

Reviews & Ratings Explained

83%

Rating
2393 Total Reviews
  • 81%Value For Money
  • 88%Security
  • 95%Location
  • 83%Staff
  • 81%Atmosphere
  • 80%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

The location and breakfast were good. The charge for the linen was expensive considering it was just to have sheets in your bed and when you leave you have to strip the bed yourself and take the sheets downstairs nt sure what the charge is for.


77%

Staff could have been a bit more helpful at times. For price we paid for a private room with Ensuite, towels and especially a bath mat of some sort should be included in the price.this would save slipping over on the floor.


80%

This location is in the city centre. 3 minutes from train station, 1 minute to bus stop. You can get excelent all u can eat breakfast with eur 5.5. The staffs are helpful but the room is standard. Overall, this is a good hostel for young people.


80%

Overall I liked staying in this hostel, it's really near to Alexanderplatz and all the transports, the receptionists were friendly, the system to access the rooms was safe and the rooms were clean (except the hanging storage). However, considering the number of beds for each floor, the bathrooms should be clean more often during the day. Plus, the shower buttons turned off really fast (except the ones at the end of the corridor), and the presence lights in the showers were really annoying.


83%

Amazing Location and nice rooms . Plenty of showers and toilets on each floor. I think its a bit cheeky to make us pay 5.50 Euro for a breakfast that most hostels give you for free. And not even any hot food included. Wifi is really bad. Doesn't work in the rooms at all which is crazy at a hostel of this size and even in the lobby, its really patchy.

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


86%

Would be ideal if the sharing bathrooms were cleaned more often as they weren't clean due to too many people using them. Also the laundry facilities should be expanded.


37%

The staffs were cold and unfriendly. No wifi in the room and wifi in the lobby was very bad. Too many people share the toilets. The showers are quite dirty. The atmosphere is very strange. People do not talk to each other. Somehow I felt it was because the staff avoided to talk to anyone. I did not like the place. I moved to other hostel in Mitte which was very good and the price was one-third of I paid Citystay

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


80%

Great location in Berlin. Secure hostel. Downfalls were probably the cleanliness of the hostel, bathrooms and showers were mediocre. Wifi only worked in the main foyer which was a let down.


83%

Be careful with your belongings whilst in the lobby! There were pickpockets coming in from the street and grabbing phones and wallets.

  • 2nd Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


66%

Very average compared to others in Europe, considering it's not cheap (& in cash). Wifi didn't work in rooms, hardly worked down in the lobby. Painful to use. Showers were push button ones, turned off every 30 seconds. Beds uncomfortable & no sink like most hostels. Staff wouldn't let us sit in the courtyard to drink after 10pm. Only good things would be breakfast & that you can pay 5 euro to get washing done (although the bag they give you is hardly a full load of washing) & spacious rooms.


86%

Very nice stay, excellent location!

  • 27th Aug 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • All Female Group, 18-24
  • (1 review)


77%

Great location. Clean and nice rooms. Good bathrooms. Wifi not very good- only works in lounge and very slow if you can get connected.


100%

One of the best hostels ever!!! I really recommend!! It's a big hostel, the only thing that should have a kitchen to use. By the way it is cheap and wonderful!! :)


89%

Close to all the sites. Rooms were secure and clean. Majority of staff were really friendly. Had one man at reception who seemed cranky and felt like he didnt want to help. Would definantly stay here again if ins ever in Berlin again!


97%

As soon as we arrived we were greeted with lovely and very friendly staff.


86%

The location of this hostel is very good, close to the centre. The breakfast is a bit expensive unless you make lunch out of it too. The wifi doesn't work in the rooms and struggles in the common areas. Everything was clean and the key card acces is very safe


83%

I was a little disappointed with wifi as it was mostly too slow to function but all in all we were quite satisfied.

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • All Female Group, 18-24
  • (1 review)


66%

The location was great but.... No wifi in the room, and wifi only available (poor connection) in a tiny section of the common area. This meant most of the people down there had their heads down in their phones. Really very little atmosphere and the wifi situation was the worst I've had in my whole Europe trip!

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


86%

Absolutely fantastic location and a really enjoyable stay.


86%

This hostel is located in a good area, close to attractions. The building is also quite secure. The bar downstairs is a great place to hang out in the evening. The wifi worked pretty well in the lobby area. The breakfast was not good and I would save your money and get something elsewhere. The rooms are huge, but if you face the small quad area, it is noisy in the mornings.


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